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Hello Lisbon Santos Design Apartments

4.0 star property

Photo gallery for Hello Lisbon Santos Design Apartments

Individually decorated, desk, iron/ironing board, cots/infant beds
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Individually decorated, desk, iron/ironing board, cots/infant beds
LCD TV

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Breakfast available

Explore the area

View map
Travessa dos Pescadores, 2, Lisbon, 1200-329
  • Place, Mercado da Ribeira
    ‪8 min walk‬
  • Place, Avenida da Liberdade
    ‪15 min walk‬
  • Place, Rossio Square
    ‪16 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Family Apartment

Individually decorated, desk, iron/ironing board, cots/infant beds

Family Apartment

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Balcony

Individually decorated, desk, iron/ironing board, cots/infant beds

Standard Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Lisbon

Hello Lisbon Santos Design Apartments puts you in the heart of Lisbon, within a 20-minute stroll of popular places like Avenida da Liberdade and Rossio Square. .Each apartment is individually decorated and features an LCD TV with cable channels, along with free WiFi, a coffee/tea maker and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. An iron/ironing board and a desk are also available. Housekeeping is not available. .This business-friendly apartment building offers free WiFi in public areas, express check-in and express check-out. Added amenities include laundry facilities and multilingual staff. Each morning continental breakfast is served between 7:30 AM and 9:00 AM. There's also the convenience of an airport shuttle.
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Mercado da Ribeira - 8 min walk - 0.7 km
  • Avenida da Liberdade - 15 min walk - 1.3 km
  • Rossio Square - 16 min walk - 1.4 km
  • Santa Justa Elevator - 16 min walk - 1.4 km
  • Commerce Square - 16 min walk - 1.4 km

Getting around

  • Conde Barão Stop - 2 min walk
  • Santos Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 32 min drive

Restaurants

  • ‪Neighbourhood - ‬1 min walk
  • ‪Buna - ‬1 min walk
  • ‪Frade dos Mares - ‬1 min walk
  • ‪Fábrica Coffee Roasters - ‬1 min walk
  • ‪O Conforto - ‬1 min walk

About this property

Hello Lisbon Santos Design Apartments

As a guest of Hello Lisbon Santos Design Apartments, you'll find multilingual staff, laundry facilities, and express check-in. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee.

This 4-star Lisbon apartment is smoke free.

  • 1 building
  • 4 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • No smoking on site
Hello Lisbon Santos Design Apartments offers 4 accommodations with coffee/tea makers and a hairdryer. This individually decorated accommodation includes desks. Accommodation at this 4-star apartment has kitchenettes with fridges, stovetops and microwaves. Bathrooms include a shower.

This Lisbon apartment provides complimentary wireless Internet access. LCD televisions come with cable channels.

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  • Kitchen
  • Free Wi-Fi
  • Microwave
Conde Barão

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8 AM to midnight on request

Family friendly

  • Cot: EUR 5 per stay

Kitchenette

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children

Bedrooms

  • Rollaway/extra bed: EUR 15 per night

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 4 units
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 5.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. The property is professionally cleaned.

Property is also known as

Portugal Ways Santos Design
Portugal Ways Santos Design Apartments
Ways Santos Design
Ways Santos Design Apartments
Portugal Ways Santos Design Apartments Apartment Lisbon
Portugal Ways Santos Design Apartments Apartment
Portugal Ways Santos Design Apartments Lisbon
Portugal Ways Santos Design Apartments
Hello Lisbon Santos Design Apartments Lisbon
Hello Lisbon Santos Design Apartments Apartment
Hello Lisbon Santos Design Apartments Apartment Lisbon

Frequently asked questions

What is the cancellation policy at Hello Lisbon Santos Design Apartments?

Hello Lisbon Santos Design Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hello Lisbon Santos Design Apartments?

The closest beach to Hello Lisbon Santos Design Apartments is Costa da Caparica Beach (10.9 km).

Is Hello Lisbon Santos Design Apartments family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hello Lisbon Santos Design Apartments is a hit with families.

Does Hello Lisbon Santos Design Apartments serve breakfast?

Yep, continental breakfast is on offer daily from 7:30 AM to 9:00 AM.

Is there a free airport shuttle available at Hello Lisbon Santos Design Apartments?

No, but there's an airport shuttle that runs from 8 AM - midnight on request for a fee.

What time are check-in & check-out at Hello Lisbon Santos Design Apartments?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hello Lisbon Santos Design Apartments?

No, pets are not allowed.

Hello Lisbon Santos Design Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 18 out of 142 reviews
Rating 8 - Good. 44 out of 142 reviews
Rating 6 - Okay. 50 out of 142 reviews
Rating 4 - Poor. 15 out of 142 reviews
Rating 2 - Terrible. 15 out of 142 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Lisbon travel

Convenient location with easy travel options. Perfect for a solo traveller who just needs a place to rest and sleep for a couple of nights
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
As fotografias do apartamento que reservei não coincidem com a realidade. É um 4° andar sem elevador. Apartamento bastante cómodo e cêntrico.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

room for improvement

The unit itself is lovely, the place was clean and cosy for the duration of my stay. However the property is hard to find, there is no signage on the door and there are a number of properties from the same company all called the same. I feel there is a real opportunity to provide more concise instructions and perhaps even a photo of the property to make it easier to find. I would also like to add the property appears at the wrong address on the map within the Hotels.com app. Now that I know where it is, ultimately I would stay here again
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De accomodatie was redelijk gemakkelijk te vinden al mis je snel de deur. Er zit een elektrische code op de deur en de ingang, deze werkt erg goed. De trap omhoog is steil en smal, voor mensen die moeilijk te been zijn begrijp ik dat het moeilijker is. Zelf vonden we het geen probleem. Het appartement was netjes en ruim. Bij het boeken moet je goed opletten welke kamer je boekt om teleurstelling te voorkomen, wij waren blij verrast. Het nadeel van het appartement was de geur. Er hing een beetje een aparte lucht, niet echt een stank maar echt lekker was het ook niet. In het warme Lissabon was de airco een super toevoeging. Erg tevreden
Stayed 6 nights in Jul 2019
Verified

6/10 Okay

CÉSAR AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Poderia ser melhor

A localização do apartamento é ótima, o tamanho do apartamento também é ótimo, com uma cozinha bem montada, porém faltaram alguns utensílios de cozinha (já que tinha boa estrutura para se preparar refeições rápidas.) Outro cuidado que o empresa que administra o imóvel deve ter é com a dedetização, pois não era possível deixar nada na bancada da cozinha (qualquer tipo de alimento, inclusive em embalagem fechada que logo aparecia um enxame de formigas. O área de banho também merece atenção pois suporte da ducha estava sem manutenção. Ar condicionado e ventilação do apartamento também são bons. O mais decepcionante foi a cama de casal, uma cama de molas pequena para acomodar 02 pessoas com um colchão totalmente gasto e muito desconfortável "péssima" !!! precisa de troca urgente.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
È un appartamento adatto alle esigenze per un periodo di tempo..c'è un letto, un bagno, un angolino piccolo per cucinare, c'è la TV, c'è il condizionatore e il ventilatore ed una finestra.. ideale per due persone.. l'unica pecca le scale sono strette e ripide ed io e il mio compagno stavamo all'ultimo appartamento.. però essendo giovani va benissimo..!! Praticamente non ti da fastidio nessuno.. noi ci siamo trovati bene..!!
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Habe nicht das Appartement bekommen, das ich gebucht hatte.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Depto con todas las comodidades, incluso para cocinar living dormitorio, cocina y buen baño. Muy bien ubicado
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property allowed us to experience the real life way of living like a Lisbonner. Great location and accessibility, which you will have to discover and unfold! Bed was comfortable, and the property is spacious for 2 people. 로컬사람들이 사는 곳이고 위치도 나쁘지 않지만 사진과 다르게 집에 매우 어둡고 창문을 열면 되지만 앞 건물과 가까워서 마음대로 열지 못합니다. 그리고 에어컨이 없기 때문이 날이 더워지면 힘들듯 싶네요. 샴푸나 비누 같은게 구비되어있지 않기 때문에 따로 가져와야해요. 여행정보나 지도 같은 것도 구비되어있지 않고 집주인이 없기 때문에 정보를 얻을 수 없고 연락을 해도 답변이 상당히 늦습니다. 바닥이 나무이고 조금 오래되서 걸으면 소리가 나서 밑에 사람이 살진 않지만 밤에 조금 시끄러워요.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
es hat alles geklappt, von der Übermittlung des Türcodes bis zu dem Aufenthalt im Apartment. Verschiedene Möbel waren schon etwas abgenutzt.
Stayed 7 nights in May 2019
Verified

6/10 Okay

Verified traveller

Location.cleanish.tired decor.......?.............aaverage...........................
Stayed 4 nights in May 2019
Verified

2/10 Terrible

ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo!!!

Falta de cordialidade. Tudo querem cobrar. Não disponibilizam local grátis para colocar as malas. O check in só é realizado as 14:00. Queria cobrar até 12 euros para fornecer a senha de entrada. Vou até verificar se não cobraram isso, pq se cobraram vou entrar na justiça. Quando entramos e fomos tomar o primeiro banho verificamos que o banheiro estava entupido. Mandei mensagem e eles não se posicionaram. Tivemos que meter a mão e desentupir o ralo do chuveiro. Rua ruim, apartamento velho, localização não muito boa... Não fico nesse hotel nem de graça mais. Povo sem cordialidade. Parece até que está nos fazendo um favor. E ouvi falar que muitos hóspedes reclamam.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean with 2 beds. The heater and hot water ran hot which was good. It has everything i needs as washing machines, hair dryer and free wifi and i loved the most was very closely to the local cafe, restaurants and short walked to the beach. Thanks
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Einzigartig war nur die Lage, diese war ziemlich zentral. Nicht gefallen hat die Größe des Apartments. Das Apartment entspricht nicht den Fotos und war wesentlich kleiner. Es befand sich im Dachgeschoss und hatte zusätzlich noch schräge Decken. Es war sehr laut. Weil es nicht wärmeisoliert war, war es auch ziemlich kalt. Die Einrichtung war zwar zweckmäßig, entsprach aber eher Sperrmüllqualität. Der Aufstieg in das vierte Obergeschoss ähnelt einer Hochgebirgsklettertour. Die Übergabe war mit dem Zahlencode problemlos.
Stayed 7 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento Bien, limpio però con la calefaccion del salon q calienta poco y la de la habitacion rota, quiero decir hemos pasado frio. La television no funciona como deberia.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Fernseher ging nicht. Die steilen Treppen zum Appartement wurden in der Beschreibung nicht beschrieben. Badezimmertür klemmt.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Cold apartment, I know that Lisbon isn't probably so cold, but even with the AC on we had to spend our time wrapped up in sweaters and covers and sleep wearing socks. The hot water is limited. Most of the items in the apartment seemed to have seen better days in the past. It might need to be freshened up a little. The position is optimal though. The area is convenient and lively, and the staff is absolutely efficient, laid-back and always ready to sort out any issues. Recommended for people who aren't looking for luxury
Stayed 4 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Boa estadia com mau atendimento

Quando chegamos a limpeza ainda estava a ser feita, mas deixaram nos colocar as malas e voltar mais tarde. A cozinha está bem equipada, dá para cozinhar de tudo. A casa de banho é um pouco limitada, pois os duches têm de ser muito rápidos ou ficamos sem agua quente. Quanto a comodidades, o serviço de TV é anedótico, vários aparelhos de box que nao funcionam a fazer de museu. Quanto ao apoio ao cliente, péssimo, nao atenderam nem retribuíram a chamada, e no chat que falam em 4 línguas viram as sms enviadas mas nao deram resposta. No entanto foi positivo. A localização é boa. Também referir que nao tem roupa para a cama, passamos frio pois nao havia um cobertor no apartamento.
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
As we arrived (Friday afternoon) in the room it was very hot at the 4th floor beneath the roof .... maybe more than 50 Centigrade (temparature outside some 40 plus the sun shining in) - feeling and sweating like in a sauna But when we switched on the air condition it stopped automatically after some 4 minutes...power fuse fell - there was no electricity. Wy tried several times but again it stopped after some minutes. After reaching an office member (Beatrice) by phone she told us to switch the Electrolux remote control to "FAN" and “high speed“, but it didn`t work either... no electricity after 4 minutes. As it would be impossible to sleep with this high temperature and Beatrice had no other free room or other solution to offer ("electrician not available before monday ...") we have booked an air conditioned room in a hotel for the 5 days we stay in Lisbon. After this week we waited another week for an email answer by the management and at least a refund of the amount we have already paid for a room that is not ok. The answer was "Please note that we had reported the problem to our maintenance team. While the air conditioning was being repaired, we offered a solution, which was refused. We cannot offer any refund under these circumstances." The truth is: there was no repair, there was no solution offered (we phone more than 5 times) and the management´s mail didn´t even show the name of any responsible director of the company. We never made such a bad accomodation experience
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
On est tombé trois fois en panne de code ce qui nous a empêché de sortir le soir de peur ne ne pouvoir rentrer dormir Pas de chaîne française Pas de savon pour prendre la douche ni de torchon pour la vaisselle Un jour sans eau à cause des travaux
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Helpful service department. Recommend top floor apartment for the great view.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Pippo

Disliked: Cleanliness, staff & service, property conditions & facilities

La struttura non ha condizioni logistiche positive

La struttura risente della vicinanza di edifici da tempo abbandonati ed è oggetto di deposito di rifiuti da parte di vicini / passanti nei muri perimetrali e perfino sulla porta d'ingresso a piano terra. I locali odorano di muffa e di stantia cucina
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very nice apartament , big , clean Good location , we had a cancelled flight and they respected my reservationi wrote them and they answered quickly
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Valérie

Liked: Staff & service

Cher payé pour autant de désagréments

Beaucoup de travaux dans les alentours, besoin de contourner des bennes à ordures pour se rendre au logement, bar à proximité qui rend ça très bruyant la nuit et pas de climatisation donc soit on reste les fenêtres fermées pour être au calme et qu'on creve de chaleur, soit on ouvre et on endure.. Quand on laisse les fenêtres fermées ça sent vite l'humidité. Fourmis sur le comptoir, pas de balai à notre disposition, eau chaude max 5 minutes et drain de douche qui deborde aux bout de deux minutes. Disons que ce n'est pas ce à quoi nous nous attendions!
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is designed in a authentic Portuguese way and has a complete kitchen. It is located close to the main Metro station and close to the bus terminal also. It is at a walking distance from few museums and nice eating areas. We loved it there.
Stayed 2 nights in Jul 2018