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Hotel Luena

3.0 star property

Photo gallery for Hotel Luena

Property entrance
Room service – dining
Champagne service
Reception
Panoramic Double Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$210
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Place, Avenida Almirante Reis
    ‪1 min walk‬
  • Place, Avenida da Liberdade
    ‪18 min walk‬
  • Place, Marquis of Pombal Square
    ‪20 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

8.0 out of 10
Very good
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About the area

Lisbon

Hotel Luena puts you in the centre of Lisbon, 2 km (1.2 mi) from Avenida da Liberdade and 2.1 km (1.3 mi) from Rossio Square. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli, babysitting services and free newspapers in the lobby. Buffet breakfast is available daily between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3-property class Lisbon City Center hotel, attractions include Marquis of Pombal Square and Castle of São Jorge.

What's nearby

  • Avenida Almirante Reis - 1 min walk - 0.1 km
  • Saldanha Square - 11 min walk - 1.0 km
  • Avenida da Liberdade - 18 min walk - 1.6 km
  • Marquis of Pombal Square - 20 min walk - 1.7 km
  • Rossio Square - 3 min drive - 2.3 km

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 14 min drive

Restaurants

  • ‪Portugália - ‬1 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Restaurante Ideal lisboa - ‬4 min walk
  • ‪Central do Chile - ‬3 min walk
  • ‪Birdie - ‬4 min walk

About this property

Hotel Luena

There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Luena.

This 3-star Lisbon hotel is smoke free.

  • 36 guestrooms or units
  • 6 levels
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Luena offers 36 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel Luena?

Hotel Luena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luena?

As of 1 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Luena on 1 Apr 2026 start from 193.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luena?

The closest beach to Hotel Luena is Costa da Caparica Beach (13.8 km).

Does Hotel Luena serve breakfast?

Yeah, buffet brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Luena?

No, Hotel Luena does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luena?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luena?

Cats and dogs are welcome at Hotel Luena, with food and water bowls on offer. Just so you know, there's a weight limit of up to 15 kg per pet.

Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 556 reviews
Rating 8 - Good. 216 out of 556 reviews
Rating 6 - Okay. 50 out of 556 reviews
Rating 4 - Poor. 13 out of 556 reviews
Rating 2 - Terrible. 11 out of 556 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sergiy

Liked: Cleanliness, property conditions & facilities
Nice and very clean ithe nside areas of the hotel. Not the most beautiful and picturesque area of the ciry though.
Stayed 1 night in Nov 2025

10/10 Excellent

Eva I.

Liked: Cleanliness, amenities, property conditions & facilities
Everything have been excellent ! Bien limpio todo. El personal cortes y amable. Lo recomendamos y lo vamos a extrañar. El desayuno es apropiado y balanceado. Se duerme con tranquilidad, no hay ruidos. Muchas, muchas gracias!
Stayed 2 nights in Nov 2025

8/10 Good

Pål-Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent location GREAT staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Aloke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, delicious breakfast!
Stayed 3 nights in Oct 2025

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Everything was good. Room staff breakfast food. Cannot fault anything in our stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitamos Lisboa por 4 dias. Nos agrado el trato de Damian que nos hablo educadamente en Español y nos recomendó como recorrer la ciudad y usar el Metro. Excelente personal nos hizo agradable la visita.
Stayed 3 nights in Oct 2025

8/10 Good

Bridget, Harrington

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice with 3 beds; however, I had to call front desk to connect air conditioning. Breakfast was expensive and limited. The elevator was tiny, only one person and small luggage fit on it.
Stayed 2 nights in Oct 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast because our flight was very early. The staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Hotel Luena and would recommend it . Flavia took great care of us at breakfast and gave us some great hotel 52nd birthday cake. We’ll be back for more birthday cake next year and to meet Flavia again . Elizabeth and Francis
Stayed 1 night in Oct 2025

10/10 Excellent

Almeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel, pet friendly which was great, gave a bowl and blanket for the dog, cute touch. Only issue was elevator is small. Evening staff and morning staff were super friendly. Stayed one night
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely mini hotel. Our room was nicevan bright. Location is good, not in a touristy area which is suitable for person who want to stay with local people. Many restaurants around and you won't be trap with touristy bad food. Close to metro to city centre, only take 10 minutes or 30 minute walk.I would suggest the hotel to use a less intensive air freshener in the hotel as it was to strong, but luckily inside the room was no smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Kruti

Stayed 8 nights in Sep 2025

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Damian, Ana and Jenny were very helpful and they deserved a mayor recognition. Thanks for all your help.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aida

Stayed 1 night in Sep 2025

4/10 Poor

Belen

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like sewage. They try to mask the smell with scented air fresheners. Hallway smelled like bad perfume. One of the nights we didn’t have hot water so I had to take a cold shower. Tried to call the front desk since I was not dressed and the phone didn’t work.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

8/10 Good

chelsea

Travelled with partner
Liked: Cleanliness, staff & service
The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite
Stayed 2 nights in Aug 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

WIOLETTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
family of 4 ,the room super small. to top it off we had an issue with the flashing light from behind the tv all night.. it was fixed the next day and the hotel acknowledge the issue but we had a sleepless night and no discount was offer on the rate for that night.very different from Canada.we know that this was existing issue because there was a tape already that someone was trying to fix it before us. we will not return .
Stayed 2 nights in Aug 2025

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the staff was excellent!
Stayed 1 night in Aug 2025