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Hotel Luena

3.0 star property
Hotel with a 24-hour front desk, near Avenida da Liberdade

Photo gallery for Hotel Luena

Family Double Room
Bicycling
Exterior
Reception
Signature Double Room | City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$237
includes taxes & fees
25 May - 26 May

Explore the area

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Marquis of Pombal Square
    ‪20 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Avenida da Liberdade
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lisbon

Hotel Luena puts you in the centre of Lisbon, 2 km (1.2 mi) from Avenida da Liberdade and 2.1 km (1.3 mi) from Rossio Square. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli, babysitting services and free newspapers in the lobby. Buffet breakfast is available daily between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3-property class Lisbon City Center hotel, attractions include Marquis of Pombal Square and Castle of São Jorge.

What's nearby

  • Marquis of Pombal Square - 20 min walk - 1.7 km
  • Rossio Square - 2 min drive - 2.5 km
  • Avenida da Liberdade - 2 min drive - 2.2 km
  • Santa Justa Elevator - 3 min drive - 2.8 km
  • Castle of São Jorge - 3 min drive - 3.1 km

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 14 min drive

Restaurants

  • ‪Portugália Cervejaria Almirante Reis - ‬1 min walk
  • ‪Restaurante Franguinho Real - ‬3 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Mustarda - ‬2 min walk
  • ‪New Wok - ‬2 min walk

About this property

Hotel Luena

Hotel with a 24-hour front desk, near Avenida da Liberdade
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Luena.

This 3-star Lisbon hotel is smoke free.

  • 36 guestrooms or units
  • 6 levels
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Luena offers 36 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel Luena?

Hotel Luena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luena?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Hotel Luena on 25 May 2025 start from NZ$221.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luena?

The closest beach to Hotel Luena is Costa da Caparica Beach (13.8 km).

Does Hotel Luena serve breakfast?

Yeah, buffet brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Luena?

No, Hotel Luena does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luena?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luena?

Cats and dogs are welcome at Hotel Luena, with food and water bowls on offer. Just so you know, there's a weight limit of up to 15 kg per pet.

Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 453 reviews
Rating 8 - Good. 197 out of 453 reviews
Rating 6 - Okay. 45 out of 453 reviews
Rating 4 - Poor. 10 out of 453 reviews
Rating 2 - Terrible. 7 out of 453 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nimrod

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved Hotel Luena. Very friendly, accommodating & helpful staff all throughout our stay special mention to Julia. She always have a smile on her face & easy to talk to & always willing to help. She is an asset to your hotel. Obregado
Stayed 6 nights in Jan 2025

8/10 Good

Veerendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, well situated and served our purpose of a night stay in Lisbon, near the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clean hotel, close to metro station, the room is small but clean. The staff is very pleasant and helpful. Breakfast is excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Mahmood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with location in the city. Friendly and helpful staff, good breakfast, the room and its facilities were clean. However, the room and the bed were a tad small for two adults. Overall, the hotel is a good choice and worth the money!
Stayed 4 nights in Nov 2024

8/10 Good

manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room was small but we had a comfortable stay. It was located in the downtown area so we had everything accessible around us. .
Stayed 2 nights in Aug 2024

8/10 Good

Dimitrios

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a metro station, very good breakfast, very friendly and helpful staff. Slightly strong smell in the bathroom, probably from the air freshener.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Emil

Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk!
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this place enough, booked our stay here for my wifes birthday, staff are amazing and is a great location, close to bus stops and metro links direct to the main centre. Looking forward to coming back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Leni

Stayed 1 night in Oct 2024

10/10 Excellent

Milton, GAINESVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well kept and the staff is really friendly. Room is spacious and modern. Will definitely stay here again. Some body mentioned that the Rooms were hot but that is not true, the AC works wonderfully you just have to hit the tiny ON button on the thermostat. Great place
Stayed 3 nights in Sep 2024

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy. Nice breakfast. Good directions. Helpful with authentic portugese food.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at the center of the lisbon downtown. We had 5.0 earthquake and it was able to sustain it without any issue. The servive is good and it has all the basic amenities. The room is litle smaller but everything else is good. I recommend the hotel for long or short term stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanjeev K, volo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who really cares. I asked for early check in and they made it up happen. Great location and good breakfast. I will definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to metro station
Stayed 4 nights in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yhomayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and comfortable for 4. Friendly staff and very clean. We did have an issue with one of the rooms on the first floor where we found small ants. They were made aware to rectify the issue. The other room was in the fifth floor and had no issues. They serve breakfast for a fee but there are bakeries in the are which are great. Also a convenient store right across. Overall great place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anna, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good hotel, the family sized room were good and satisfied our needs. The staff is friendly and helpful addressing our needs. Location of hotel is convenient. Easy to walk around the area. I would stay again.
Stayed 1 night in Jun 2024