Hotel Luena

Property class: 3

Photo gallery for Hotel Luena

A hotel entrance with a sign reading "Hotel Luena Welcome".
A bed with rose petals and candles, two pillows, and a heart-shaped towel arrangement.
A breakfast table with pastries, fruits, and beverages, set against a city view.
A modern hotel lobby with a red accent wall, multiple seating areas, and a large window offering a view of the street.
A balcony with a wooden table, two glasses of champagne, and a bottle of champagne in a metal bucket.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$213
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Place, Avenida Almirante Reis
    ‪1 min walk‬
  • Place, Saldanha Square
    ‪12 min walk‬
  • Place, Avenida da Liberdade
    ‪20 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

Deluxe Double Room

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Panoramic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Double Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Lisbon

Hotel Luena puts you in the centre of Lisbon, 2 km (1.2 mi) from Avenida da Liberdade and 2.1 km (1.3 mi) from Rossio Square. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli, babysitting services and free newspapers in the lobby. Buffet breakfast is available daily between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3-property class Lisbon City Center hotel, attractions include Marquis of Pombal Square and Santa Justa Elevator.

What's nearby

  • Avenida Almirante Reis - 1 min walk - 0.1 km
  • Saldanha Square - 12 min walk - 1.0 km
  • El Corte Ingles Mall - 20 min walk - 1.7 km
  • Avenida da Liberdade - 20 min walk - 1.7 km
  • Marquis of Pombal Square - 3 min drive - 1.9 km

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 14 min drive

Restaurants

  • ‪Portugália - ‬1 min walk
  • ‪All About Noodles - ‬2 min walk
  • ‪Telepizza - ‬1 min walk
  • ‪Grande Palácio Hong-Kong - ‬2 min walk
  • ‪Central do Chile - ‬3 min walk

About this property

Hotel Luena

There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Luena.

This 3-star Lisbon hotel is smoke free.

  • 36 guestrooms or units
  • 6 levels
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Luena offers 36 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 16 per day; reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Nearby parking fee: EUR 16 per day (2625 ft away)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel Luena?

Hotel Luena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luena?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Luena on 21 Oct 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luena?

The closest beach to Hotel Luena is Costa da Caparica Beach (13.8 km).

Does Hotel Luena serve breakfast?

Yeah, buffet brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Luena?

No, Hotel Luena does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luena?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luena?

Cats and dogs are welcome at Hotel Luena, with food and water bowls on offer. Just so you know, there's a weight limit of up to 15 kg per pet.

Hotel Luena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 606 reviews
Rating 8 - Good. 228 out of 606 reviews
Rating 6 - Okay. 52 out of 606 reviews
Rating 4 - Poor. 14 out of 606 reviews
Rating 2 - Terrible. 12 out of 606 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was clean and well maintained ,and the location was very convenient. The staff were friendly and welcoming throughout our visit The hotel was quiet also which made it very comfortable for a family stay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the rooms are cleaned very well. The hotel is tiny, all the rooms are very small, it’s a great option for a couple of nights
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was located exactly where we wanted, amongst lots of thrift shops, but an easy metro ride into downtown. It was clean, the staff was friendly, and they were helpful in prodiving information when needed.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is tasty and plentiful
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Amjelee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. The staff were friendly and helpful. They sent us a bottle of wine to celebrate my son's birthday. It was wonderful! We enjoyed our stay in Hotel Luena.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Luena is centrally located and very accessible to all city points of interest. The hotel had a crisp new feel to it and the staff were friendly and helpful with baggage storage and check in, dietary restrictions at breakfast and arranging transportation.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a convenient locaton to subway and car rental.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. Would highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great experience at this hotel, really clean, the staff were super nice, helpful, Damian specially answered all our questions and made suggestions, great guy! Several food options walking distance from the hotel. Definitely recommend this place!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brenda C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! Will definitely stay herr again on our next trip.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

HANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed one night, the room was clean and the beds were comfortable. The staff helped us check in was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Luena! We needed something for our group of 7, with elevator, flat neighborhood, walkable to restaurants, and close to port and airport and Hotel Luena fit our needs perfectly! The check in person and check out person were excellent (both young men) and a special shout out to the check out person who made us sandwiches at 3am and packed us breakfasts to go. That is above and beyond! The breakfast buffet was one of the best breakfasts I’ve had with a wide variety of healthy foods. The hotel was quiet and close to everywhere we needed to go and was affordable. I would absolutely recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our family, very clean and modern, the staff was extremely friendly and it was very well located. Highly recommend, thank you!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Aloke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, delicious breakfast!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities
The room was clean, beds were comfortable, staff was very helpful and friendly. Breakfast was very nice and a coffee machine was a star! Highly recommend, and will stay here again.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the hotel is in a great location. The rooms are a bit small (typical in a large city) but were clean and functional. My only small complaint is that the overhead lights can’t be turned off independently from the bedside lights. Otherwise, a great value in an incredible city.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent location GREAT staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Renato

Liked: Cleanliness, amenities, property conditions & facilities
Ana is amazing!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heycel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with exceptionally friendly staff. They made our birthday celebration truly special by leaving a thoughtful surprise in our room—a birthday card, pastéis de Belém, and a bottle of wine. There are two metro stations nearby, and it’s just three blocks from Tram 28, which is perfect if you want to visit the castle. We had a delicious breakfast in the Pasteleria Monte Rei just in the next corner.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Small elevator
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeane

Liked: Cleanliness, amenities, property conditions & facilities
Very clean The stuff is polite Feel like home
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique Hotel, 10 min by uber to Lisbon center . Lots os small business in the area. Wonderful service and clean rooms , very well kept. I totally recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great. Will stay again
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Ana at the front desk made our stay extra special.
Stayed 3 nights in May 2025