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Aloft London Excel

4.0 star property

Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Breakfast, lunch, dinner served; international cuisine
Fitness facility
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$212
includes taxes & fees
17 May - 18 May

Explore the area

View map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Royal Victoria Bridge
    ‪15 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪106 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(94 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 2 Single Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Single Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

London

At Aloft London Excel, you'll be connected to the convention centre and 3.9 km (2.4 mi) from The Arena. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Docksider Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. WXYZ is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and sauna. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Docklands hotel include London Stadium and Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • Thames Barrier Park - 13 min walk - 1.2 km
  • Royal Victoria Bridge - 15 min walk - 1.3 km
  • IFS Cloud Royal Docks Station - 19 min walk - 1.7 km
  • ISKCON Bhaktivedanta Manor - 20 min walk - 1.7 km

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London (LCY-London City) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Aloft London Excel

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
  • Self-parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Frequently asked questions

What is the cancellation policy at Aloft London Excel?

Aloft London Excel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft London Excel?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Aloft London Excel on 17 May 2026 start from NZ$212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft London Excel?

Yep, Aloft London Excel has a self car park for GBP 20 per day. A self car park is also available, for a fee.

Does Aloft London Excel have a pool?

Aloft London Excel has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Aloft London Excel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aloft London Excel.

Does Aloft London Excel serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Aloft London Excel?

No, Aloft London Excel does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft London Excel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Aloft London Excel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft London Excel?

Furry friends are welcome at Aloft London Excel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Aloft London Excel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

SANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2026

8/10 Good

Amiralli

Travelled with family
Liked: Cleanliness, staff & service
Reception staff were very good and helpful. Unfortunately the room we were allocated wasn’t what we expected. When I booked the accommodation the impression I got was there would be a walk in shower but found to have a bath tub. Was immensely disappointed to find that. My wife struggled to get in and out with her limited mobility. The receptionist said that rooms with two double beds had a tub and not a walk in shower. The photos on your website need correcting. The breakfast at £17.50 wasn’t really value for money. Items were not replaced as one would expect. We had to tell the staff that dishes were empty, bread needed refilling and generally not a pleasant experience. Had better breakfast at other hotels which were in fact a lot less money. Apart from the bathtub, everything was fine. Other hotel facilities were good. Swimming pool was fine except there was swimming class going which meant one third of the pool was taken up. With 10/12 people in the pool, it seemed a bit congested. Overall it was ok. Our main reason for staying at Aloft was the close proximity to Excel. I am not sure whether the hotel is good value for money. I have stayed at Marriott hotels and they have much better.
Stayed 2 nights in Feb 2026

10/10 Excellent

Cindy

We were warmly welcomed upon arrival. I'm sorry I don't remember the lovely lady's name but she made parking for 3 days complimentary, which was a fantastic gesture of good will. The room was great, the bed very very comf
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly, helpful staff. Room was clean and tidy.
Stayed 2 nights in Jan 2026

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

Nephtalie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room with a nice view, helpful staff, especially the manager, Kay. The breakfast was good, with various foods to choose from.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
V good
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good, stayed here before few times as convenient for what I need it for. Friendly staff, rooms good size and good facilities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Oluwaseun

Stayed 4 nights in Jan 2026

8/10 Good

Samanza

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

RYAN

Stayed 2 nights in Jan 2026

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, lots of space and friendly/helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
All good, 2nd time staying and asked for a quiet room again and was given exactly that, good location for "that end" of ExCel
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Room large
Stayed 3 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

2/10 Terrible

Kris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
All the facilities wasn’t working, but the service was great and I’ve got a text message from the night manager the poor excuse quite poor management
Stayed 1 night in Dec 2025

8/10 Good

Stacey

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely pool Great location for what we intended the trip for
Stayed 1 night in Jan 2026

8/10 Good

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Aloft was great
Stayed 1 night in Dec 2025

8/10 Good

abdou

Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome but the air con in the room needs a clean up or maintenance because it blows dust.
Stayed 5 nights in Dec 2025

10/10 Excellent

Thanikesavan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Dec 2025

8/10 Good

Edmundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft was a pleasurable stay. Abigail and staff were very friendly, professional and courteous. The hotel is close to all transportation facilities, bus, trains and taxis making getting around the city and airport pretty easy. The rooms have been renovated and are nice. Food selection is pretty good and reasonably priced! Great stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine, Freehold

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2025