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Aloft London Excel

4.0 star property
Hotel connected to the convention centre in London with an indoor pool

Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$191
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Single Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Single Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

London

At Aloft London Excel, you'll be connected to the convention centre and 3.9 km (2.4 mi) from O2 Arena. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Docksider Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. WXYZ is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and sauna. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Docklands hotel include London Stadium and Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • Thames Barrier Park - 10 min walk - 0.9 km
  • Royal Victoria Bridge - 12 min walk - 1.0 km
  • IFS Cloud Royal Docks Station - 19 min walk - 1.6 km
  • Thames River - 5 min drive - 2.6 km

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London (LCY-London City) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Aloft London Excel

Hotel connected to the convention centre in London with an indoor pool
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
  • Self-parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

What is the cancellation policy at Aloft London Excel?

Aloft London Excel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft London Excel?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Aloft London Excel on 9 Feb 2026 start from NZ$190.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft London Excel?

Yep, Aloft London Excel has a self car park for GBP 20 per day. A self car park is also available, for a fee.

Does Aloft London Excel have a pool?

Aloft London Excel has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Aloft London Excel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aloft London Excel.

Does Aloft London Excel serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Aloft London Excel?

No, Aloft London Excel does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft London Excel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Aloft London Excel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft London Excel?

Furry friends are welcome at Aloft London Excel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ali Goldsworthy

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, wonderful staff durimg breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious bed, room was totally soundproof and had the best nights sleep
Stayed 1 night in Oct 2025

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the staff were so kind and accomodating - very hard working people. We had a room with 2 double beds which was very comfortable. The sliding door to the toilet and shower was quite stiff so needs a bit of force if you're weak like me! The pool was quite small but was nice to have it there. The sauna and steam room is only on at evenings during the week but you can request it to be turned on, however it seemed to just remain at 40°. The steam room was also quite smelly so didn't spend too long in there. Breakfast was great and had a nice selection, staff were amazing in there. The surrounding area was quite confusing and was not well sign posted so just something to bear in mind. Overall it was a really great stay and would come back again👍
Stayed 1 night in Oct 2025

10/10 Excellent

Basharat

Liked: Cleanliness, property conditions & facilities
Room was very nice, staff were very accommodating and the breakfast was very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Hollie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay, I loved the room and the bed. Super clean facilities. Black out blinds for a great sleep. Cool layout in the room. And access to the pool and gym
Stayed 1 night in Oct 2025

10/10 Excellent

Kieran

Stayed 1 night in Oct 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service
The shower room had bugs. The pillows were old and flat. The mattress moved around on the bed frame as if it didn’t fit correctly.
Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Stayed 2 nights in Oct 2025

10/10 Excellent

Martyn

Stayed 2 nights in Oct 2025

6/10 Okay

Kimberley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The Aloft hotel is very convenient for the Excel centre but it’s a quite average hotel and I was expecting better given that we paid over £600 for a two night stay. The food isn’t great so we ordered via Uber eats both nights. In our room the shampoo dispenser was broken, the air conditioning was broken so the room was very warm and the tv was broken and kept turning itself off every couple of minutes. Breakfast was very average. It was just a little disappointing but it was good for the venue we were going to.
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Food price is a bit ridiculous, but consistent with exhibition centres.
Stayed 2 nights in Oct 2025

8/10 Good

Hermione

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leisure facilities pictures on website are misleading
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at Aloft; such a relaxing spot with friendly staff, clean and spacious rooms with a fridge. The beautiful pool area with steam and sauna a great facility. One of my favourite hotels
Stayed 2 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jake

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at really good value when there’s no event on, was a little disappointed to see the ‘lucky wheel’ being spun for guests checking in as I waited to check out as I’d seen it but not been offered a go - it’s a nice quirky touch. Pool is lovely area is clean and calm.
Stayed 1 night in Oct 2025

2/10 Terrible

Darran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Felt like it was a bad day on the day we chose to go, we were told on arrival they had no double rooms left as they were at capacity even though a double was booked for my fiancée and I and were given a family room instead and offered free parking (a mere £20) we were informed the room was bigger which was the only difference only to accept and see that they had given us 2 very small double beds which were set on opposite sides of the room. Upon checkout there was literally a queue of complaints waiting to speak to the duty manager. Very unorganised and unprofessional for the standards of “The Marriott”
Stayed 1 night in Oct 2025

8/10 Good

Max

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the room had literally no phone signal whatsoever.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonia

Stayed 2 nights in Oct 2025

8/10 Good

diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Alof beside Excel. Staff super professional but friendly, both at breakfast, dinner & on reception. Bed very comfortable & room spacious enough for one person. WiFi was annoying, logging in & reconnecting but otherwise all good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Adebambo

Stayed 2 nights in Sep 2025