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Aloft London Excel

4.0 star property

Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Breakfast, lunch, dinner served; international cuisine
Fitness facility
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
The current price is NZ$202
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪97 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(91 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Single Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Single Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior

Holiday Inn Express London - ExCeL by IHG

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About the area

London

At Aloft London Excel, you'll be connected to the convention centre and 3.9 km (2.4 mi) from O2 Arena. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Docksider Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. WXYZ is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and sauna. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Docklands hotel include London Stadium and Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • Thames Barrier Park - 10 min walk - 0.9 km
  • Royal Victoria Bridge - 12 min walk - 1.0 km
  • IFS Cloud Royal Docks Station - 19 min walk - 1.6 km
  • Thames River - 6 min drive - 2.6 km

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London (LCY-London City) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Aloft London Excel

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
  • Self-parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

What is the cancellation policy at Aloft London Excel?

Aloft London Excel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft London Excel?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Aloft London Excel on 26 Mar 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft London Excel?

Yep, Aloft London Excel has a self car park for GBP 20 per day. A self car park is also available, for a fee.

Does Aloft London Excel have a pool?

Aloft London Excel has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Aloft London Excel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aloft London Excel.

Does Aloft London Excel serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Aloft London Excel?

No, Aloft London Excel does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft London Excel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Aloft London Excel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft London Excel?

Furry friends are welcome at Aloft London Excel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff on the front desk, room super clean and modern. Food in the rest of a high standard. Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Shoaib

Stayed 2 nights in Nov 2025

10/10 Excellent

jamie

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

8/10 Good

Musaad

Travelled with family
Liked: Cleanliness, staff & service, amenities
There is a spot and room was not well cleaned
Stayed 1 night in Dec 2025

8/10 Good

Eno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, lovely beds, spotlessly clean, great staff
Stayed 1 night in Dec 2025

8/10 Good

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility & the staff we all vey pleasant. I would book here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Franco

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo fue excelente
Stayed 5 nights in Nov 2025

10/10 Excellent

Som

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Stayed 4 nights in Nov 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for east entrance of Excel. Nice area around excel too for walks & runs and the hotel has a good bar and restaurant it decent choice and good food. Breakfast could be more diverse but overall ok. Rooms were nice and comfy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent room size, great value. Well kept, good staff, great parking
Stayed 1 night in Nov 2025

2/10 Terrible

Joe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very limited breakfast not very hot cold everywhere in hotel including my room had to get a heater no maintenance available to fix the problem rooms very standard got stuck in lift and noisy
Stayed 1 night in Nov 2025

4/10 Poor

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly and helpful staff. But find it difficult to be positive when my car was stolen from outside the entrance (which by the way you pay for the privilege of parking there).
Stayed 1 night in Nov 2025

10/10 Excellent

Danish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel and if there is no event in excel its very decent priced
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 3 nights in Nov 2025

8/10 Good

Gary

Stayed 1 night in Nov 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and room was clean
Stayed 1 night in Nov 2025

6/10 Okay

Beverley

Travelled with family
Liked: Staff & service
The aircon in the room didn’t work properly. Room stayed at 17 deg C
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great location linked directly to ExCel. Spacious Aloft room and genuinely nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Stayed 1 night in Nov 2025

6/10 Okay

Carole

Stayed 7 nights in Oct 2025