At The Borough you'll be within just a 10-minute stroll of popular attractions like Borough Market and The Shard. Highlights at this Georgian hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and luggage storage. Additionally, you'll find laundry facilities and a front desk safe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 3-property class London City Centre hotel include London Bridge and Tate Modern.
What's nearby
The Shard - 9 min walk - 0.8 km
London Bridge - 11 min walk - 0.9 km
Tower Bridge - 4 min drive - 1.9 km
Tower of London - 4 min drive - 2.0 km
London Eye - 4 min drive - 2.3 km
Getting around
Borough Underground Station - 1 min walk
London Bridge Station - 9 min walk
London (LCY-London City) - 32 min drive
Restaurants
Starbucks - 1 min walk
The Ship, Southwark - 5 min walk
Rice Coming Noodle Bar - 1 min walk
Pret a Manger - 3 min walk
KFC - 3 min walk
About this property
The Borough
Georgian hotel in London
As a guest of The Borough, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces.
This 3-star London hotel is smoke free.
1 building
20 guestrooms or units
3 levels
Built in 1940
Self-service laundry
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
No smoking on site
The Borough offers 20 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Virtual front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (on request)
Tour and ticket assistance
Business services
Coworking space
Accessibility
No lift
Smooth flooring in public areas
Thin carpet in public areas
More
1 building
3 floors
Built in 1940
Georgian architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private or shared bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Laptop workspace
Portable fan
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Access methods
Private entrance, smart lock
Pets
Pets: GBP 25 per pet, per stay
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: GBP 25 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
City Hotel
CitySpace
The Borough Hotel
CitySpace Borough
The Borough London
The Borough Hotel London
Frequently asked questions
What is the cancellation policy at The Borough?
The Borough offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at The Borough?
As of 12 May 2025, prices found for a 1-night stay for 2 adults at The Borough on 25 May 2025 start from NZ$232.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a free airport shuttle available at The Borough?
No, The Borough does not offer an airport shuttle service.
What time are check-in & check-out at The Borough?
Check-in begins at 3:00 PM. Check-out time is 10 AM.
Are pets allowed at The Borough?
Cats and dogs are welcome at The Borough, with food and water bowls on offer.
The Borough Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The accommodation is next to Brough tube station so has good transport links. It is very convenient for Borough High Street and Borough Market. A short walk to London Bridge or the Thames path. A good variety of places to eat close by. The shared bathroom was very clean but would benefit from hooks to hang towels, clothes etc. Room was small but well equipped with sink, tea tray and tv but not all the plugs worked, nor did the over-bed lamp. It was in need of decoration in Dec 2024. Location is convenient for transport links and room was acceptable for a short stay where we just needed a warm clean place to sleep.
Sally Ann
Stayed 2 nights in Dec 2024
8/10 Good
jackson
4 Jan 2025
Liked: Cleanliness, staff & service, amenities
Was very convenient to stay at
jackson
Stayed 7 nights in Dec 2024
4/10 Poor
Steve
Business traveller
31 Dec 2024
Disliked: Staff & service
No towels?!
Unmanned property. Check in was straightforward, but upon entering my room I discovered no towels. Difficult to address that when the property is unmanned. Never worth the £150 I paid in a million years.
Terrible experience: cold showers (fixed about one hour later but too late for our timeline of events so we had to have ice cold showers - in December!!), faceless property without any staff on site, VERY noisy rooms (you can hear people walking and talking in adjacent rooms and upstairs) and to top it all off the maid walked in (we were still in bed) an hour before checkout time without even knocking on the door.
Carpets in the hallways are very stained and look like a building site.
Customer service has been very uncooperative and even implied we were lying, so we would highly recommend avoiding this brand of properties.
Terrible plugs in the room only one worked there was damp on the ceiling above are heads room looked nothing like the photos feel ripped off the floor was more comfortable then the bed found someone’s hair on the pillows off arrival the door lock was had no back exposing the inside of it the light above the bed was held on by a wire and tape bathing in the hallway was a mess
Nice clean hotel in a great central location. Room was clean, bathroom was much nicer than comparable hotels I have stayed in.
Ian
Stayed 1 night in Dec 2024
6/10 Okay
sarah
8 Dec 2024
sarah
Stayed 1 night in Nov 2024
6/10 Okay
nicola
Business traveller
27 Nov 2024
TV with no remote & wires loose.
no USB sockets to charge.
Bathroom & toilet facilities separate from room/down the corridor.
nicola
Stayed 1 night in Nov 2024
4/10 Poor
Michael
Business traveller
25 Nov 2024
Liked: Cleanliness
Disliked: Room comfort
Very poor compared to the last time I stayed
I have stayed before and was content, however my most recent stay failed to meet expectations.
Initially the online only check in didn't work, I was checked in but the code was invalid, needed to contact call centre for a new one to progress.
Got into the room to find it very cold with both heaters unplugged.
Then find TV missing the remote,
Settled in to very cold bed, but mattress was very lumpy and uncomfortable.
Had to queue for the shared showers in the morning and then when I got to the front there was no hot water. A cold shower after a cold night was rather unwelcome.
Michael
Stayed 1 night in Nov 2024
6/10 Okay
Jamie, Llanelli
17 Nov 2024
Liked: Cleanliness
Basic and clean but the heater in the room wasn’t working!
NO SIGN TO THE BATHROOM, HAD TO CALL CUSTOMER SERVICE AND THE MAN HAD ME WALKING ALL OVER THE PROPERTY LIKE AN IDIOT FOR AGES UNTIL IT GOT TO THE POINT WHERE I WOKE UP A GUEST AND SHE POINTED ME TO THE BATHROOM. ABSOLUTELY RIDICULOUS. The customer service guy was somewhere on the other side of the world and sent me THE WRONG WAY bc his directions were WRONG.