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The Borough

3.0 star property

Photo gallery for The Borough

Front of property
Shower, free toiletries, hair dryer, towels
Deluxe King | Bathroom
Exterior detail
Triple En-Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
The current price is NZ$194
includes taxes & fees
31 May - 1 June

Explore the area

View map
200 Borough High Street, London, England, SE1 1JX
  • Place, Borough Market
    ‪6 min walk‬
  • Place, The Shard
    ‪7 min walk‬
  • Place, London Bridge
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪83 min drive‬

Room options

View all photos for Double En-Suite

Double En-Suite

Double En-Suite

7.8 out of 10
Good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple En-Suite

Triple En-Suite

Triple En-Suite

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room With Shared Bathroom

Desk, laptop workspace, iron/ironing board, free WiFi

Single Room With Shared Bathroom

  • Sleeps 1

View all photos for Double Ensuite

Desk, laptop workspace, iron/ironing board, free WiFi

Double Ensuite

  • Sleeps 2

View all photos for Twin Room With Shared Bathroom

Desk, laptop workspace, iron/ironing board, free WiFi

Twin Room With Shared Bathroom

  • Sleeps 2

View all photos for Triple En-Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Triple En-Suite

  • Sleeps 3

View all photos for Double with Shared Bathroom

Desk, laptop workspace, iron/ironing board, free WiFi

Double with Shared Bathroom

  • Sleeps 2

View all photos for Deluxe King Or Deluxe Twin

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Or Deluxe Twin

  • Sleeps 2

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About the area

London

At The Borough you'll be within just a 10-minute stroll of popular attractions like The Shard and Borough Market. Highlights at this Georgian hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, tour/ticket assistance and luggage storage. Additionally, you'll find laundry facilities and a front desk safe. .Attractions within a 20-minute walk of this 3-property class London City Centre hotel include London Bridge and Thames River.

What's nearby

  • Borough Market - 6 min walk - 0.5 km
  • The Shard - 7 min walk - 0.7 km
  • Thames River - 11 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • Tower Bridge - 19 min walk - 1.6 km

Getting around

  • Borough Underground Station - 1 min walk
  • London Bridge Station - 9 min walk
  • London (LCY-London City) - 32 min drive

Restaurants

  • ‪The Blue Maid - ‬3 min walk
  • ‪The Kings Arms - ‬4 min walk
  • ‪Belushi's London Bridge - ‬3 min walk
  • ‪The Rose & Crown - ‬5 min walk
  • ‪The Trinity, Borough - ‬1 min walk

About this property

The Borough

As a guest of The Borough, you'll find tour/ticket assistance, laundry facilities, and a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Built in 1940
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
The Borough offers 20 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 1 building
  • 3 floors
  • Built in 1940
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Hotel
CitySpace
The Borough Hotel
CitySpace Borough
The Borough London
The Borough Hotel London

Frequently asked questions

What is the cancellation policy at The Borough?

The Borough offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Borough?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at The Borough on 31 May 2026 start from NZ$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Borough?

No, The Borough does not offer an airport shuttle service.

What time are check-in & check-out at The Borough?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

The Borough Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 117 out of 413 reviews
Rating 8 - Good. 135 out of 413 reviews
Rating 6 - Okay. 66 out of 413 reviews
Rating 4 - Poor. 56 out of 413 reviews
Rating 2 - Terrible. 39 out of 413 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Samuel

Business traveller
Liked: Staff & service
Could be cleaner
Stayed 1 night in Feb 2026

8/10 Good

Adam

Stayed 1 night in Dec 2025

8/10 Good

Wayne

Liked: Cleanliness
Disliked: Staff & service
It was okay. Nothing special, the hallways were grubby and rooms were smaller than they looked on the website. Apart from that it good for a one night stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2026

4/10 Poor

Aissa

Travelled with partner
Liked: Cleanliness
Staff: Elbis, one of the employees, was great and attentive. He provided us with extra towels upon request. Room: Clean overall, except for the carpet and rug. I was not aware that this booking required us to share a bathroom; this was not clearly stated. While the bathroom was not far from our room, it was still an inconvenience for us. Unfortunately, we did not sleep well due to noise from guests partying and going up and down the stairs. This room is best suited for college students.
Stayed 2 nights in Jan 2026

10/10 Excellent

Victoria

Liked: Cleanliness
Room was clean, everything was as expected
Stayed 1 night in Jan 2026

10/10 Excellent

Kellie, Woongarrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, near public transport.
Stayed 2 nights in Dec 2025

8/10 Good

Luca

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and essential but shared bathroom
Stayed 1 night in Dec 2025

8/10 Good

Sarena

Liked: Cleanliness, staff & service, amenities
The room was cute and clean. The bathroom was small and a little strange without a complete shower door. There was a nice towel warmer though and the shower had great water pressure. The main reason I didn't give it a 5 star was because there is no lift or elevator and we were on the top floor making it very difficult to maneuver our suitcases up and down. Otherwise, great location right beside the tube station and very close to Borough Market and London bridge.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the underground and relatively close to Borough Market.
Stayed 4 nights in Nov 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, with everything you could need, and right next to the Underground entrance. Wouldn't like to carry a heavy suitcase up the stairs though.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Business traveller
Liked: Cleanliness, amenities
Room was clean as were communal areas too
Stayed 1 night in Nov 2025

8/10 Good

Vivienne

Business traveller
Liked: Cleanliness, amenities
Convenient for those who just need a place to shower and sleep; above the Borough tube station. Ten minute walk to the Shard and London Bridge tube station. It is not a normal hotel; you receive your access codes by email. It’s like a dormitory of rooms, very narrow corridors, only stairs (no lift - inconvenient if you have a suitcase or physical disability). The room is clean, everything works, the bed is comfortable. It’s just not the same experience as a hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

kunthea

Liked: Cleanliness
Very good
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Disliked: Room comfort
Great location by Borough tube station . But Digital only check in and room access despite staff being available No soap in dispenser in room Shower entrance incredibly narrow . Weird . I’m not particularly large and I couldn’t get in so had to leave unshowered! Avoid
Stayed 1 night in Oct 2025

6/10 Okay

Denise

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great location of the area! You are minutes away from the borough market and tube within minutes. The hotel itself has everything it needs just no fluidity. Upon arrival check in was easy cause we were able to do everything online. Photos do not match what we had gone for. We got assigned to the 3rd floor which is fine cause we are pretty fit people but could have been nice to have a level 1 or have that option. Our room looked like it had gotten broken into the door lock was taped together. There were walls that patched but not painted and a leak in our sink. The coffee machine was nice but we had to plug it and place it on the floor and there was no proper table to have everything placed to have coffee. There are hooks for coats and a shoe rack but no storage or safe for valuables/clothes storage. Note that there is no AC unit but a fan is provided. The laundry and locker room are in the same room. The hotel person says that they change the lock every so often but if other people are checked in while your items are there, they can just grab and go. We ended up bringing our stuff to another hotel when we still wanted to explore.
Stayed 2 nights in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful at check in. Helped store our bags until room was ready.
Stayed 2 nights in Oct 2025

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with its own bathroom. Glad to have a kettle supplied but would be good to have a toaster and microwave as well.
Stayed 2 nights in Oct 2025

6/10 Okay

Takoda

Stayed 5 nights in Oct 2025

8/10 Good

Suzanne

Stayed 1 night in Oct 2025

10/10 Excellent

Luana, Finch Hatton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position with everything walkable. Bed and pillows were great. Shower pressure was fantastic BUT only one of us could get a shower as it went cold after 1-2 minutes.
Stayed 4 nights in Oct 2025

8/10 Good

Aijah

Stayed 3 nights in Sep 2025

6/10 Okay

Alvaro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location, but some comfort issues

The hotel is right in the heart of London, and the location couldn’t be more convenient—it’s steps away from the subway, which made getting around the city really easy. One thing I didn’t realize beforehand is that the bathrooms are shared with other guests. While they were kept very clean, it was still a bit of a challenge, especially at night. The door code for the room was quite long, so I had to carry my phone with me each time. Traveling with my niece, who was on her first big trip away from home, made me feel a little uneasy about that arrangement. The street outside is quite busy, so it can get loud, especially since the windows need to stay open with no air conditioning. Another detail that stood out was the beds—the mattresses were placed on wooden box frames that were a bit smaller than the mattresses themselves. A few times I felt like I might slide off the edge, which wasn’t very comfortable. Overall, the location is excellent, but some of these details made the stay less comfortable than I had hoped.
Stayed 3 nights in Sep 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall fine, wouldn’t stay again when in London

The hotel is in an easy to find location next to borough station, that’s probably the only decent thing about it. Overall the room was tired and the carpets were heavily stained. Getting a case up the stairs was tough as it’s very narrow and cramped. The room I stayed in faced the road, so was very loud. The room itself was really warm, so I had to have the window open to try and get some air in, this didn’t help with the noise situation. Access into the hotel was fine, it was a little clunky using a WhatsApp link sent through to get a code to unlock doors but it did work ok. The bathroom was a shared bathroom and toilet, so as you can imagine, this was not very clean. Overall it was fine and useful as I was working around London Bridge, so the location was great as I could walk up in 10 minutes and not worry about tube strikes, but I would not stay here again.
Stayed 3 nights in Sep 2025