"Great location but terrible customer service. Staffs don’t really care about the people staying and unhappy to help " More
The hostel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.
Attractions within a 30-minute walk of this 3-star Camden hostel include Hampstead Heath and Regent's Park.
27 Jul. 2022 by Maria- Team Palmers
Dear Jireh, Thank you very much for your feedback. We are glad that you chose Palmers Lodge for your stay in London and happy to hear that you liked our location. We will like to apologize if you felt that our customer service was lacking. We will pass this feedback to management and we hope to see you again sometime. Best regards, Maria
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Palmers Lodge Swiss Cottage - Hostel . Parking is available for a fee. This Victorian London hostel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Palmers Lodge Swiss Cottage - Hostel offers 34 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Palmers Lodge Swiss Cottage - Hostel has a restaurant on site.
Special check-in instructions:
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
This property does not accept bookings totaling more than 14 nights from the same guest within a 6-month period.
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.