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StayPrime Kensington Serviced Apartments

Property class: 3.5

Photo gallery for StayPrime Kensington Serviced Apartments

A room with a balcony, white chairs, a small table, and a potted plant.
A bedroom with a large bed, a small desk, and a chair.
A modern kitchen with white cabinetry, a built-in oven, and a stainless steel sink. There is a small round table with two white chairs and a potted plant.
A modern hallway with a staircase, a decorative hanging light fixture, and a vase with red flowers on a console table.
A front view of a building with a central entrance, white columns, a black metal fence, and a green door with a number above it.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
The current price is NZ$276
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
3 Knaresborough Pl, London, England, SW5 0TQ
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪11 min walk‬
  • Place, Kensington Gardens
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Single room

A compact bedroom with a bed, bedside table, and a small kitchenette area.

Single room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Small Studio Apartment

A modern hotel room with a bed, a TV, a small table with chairs, and a window with a view of a brick wall.

Small Studio Apartment

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

A modern bedroom with a bed, green pillows, a white bedside table, and a wall-mounted TV.

Standard Studio Apartment

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

A neatly made bed with white bedding and teal pillows, a small bedside table, and a wall-mounted painting above it.

One Bedroom Apartment

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Studio Apartment

A modern bedroom with a bed, a bedside table, a nightstand, a wall-mounted air conditioner, and a kitchen area with a microwave.

Lower Ground Floor Studio Apartment

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower ground floor Single Studio

A modern bedroom with a bed, a round table, and two chairs.

Lower ground floor Single Studio

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the area

London

At StayPrime Kensington Serviced Apartments you'll be within just a 15-minute stroll of popular places like Kensington High Street and Natural History Museum. .Each apartment features a washer/dryer, free WiFi and a flat-screen TV. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A hairdryer, an iron/ironing board and a wardrobe or cupboard are also available. Weekly housekeeping is available. .This smoke-free apartment building offers free WiFi in public areas. Added amenities include laundry facilities.
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What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Kensington High Street - 11 min walk - 0.9 km
  • Imperial College London - 13 min walk - 1.1 km
  • Kensington Gardens - 15 min walk - 1.3 km
  • Natural History Museum - 15 min walk - 1.3 km

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 13 min walk
  • London (LCY-London City) - 57 min drive

Restaurants

  • ‪Cast Iron Bar & Grill - ‬2 min walk
  • ‪Over Under Coffee - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Courtfield - ‬4 min walk
  • ‪Paul - ‬4 min walk

About this property

StayPrime Kensington Serviced Apartments

StayPrime Kensington Serviced Apartments offers its guests laundry facilities. WiFi is free in public spaces.

This 3.5-star London apartment is smoke free.

  • 12 guestrooms or units
  • Self-service laundry
  • No smoking on site
StayPrime Kensington Serviced Apartments offers 12 accommodations with washers/dryers and a hairdryer. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 32-inch flat-screen TV

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Visual fire alarm
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Special Requests are subject to availability and additional charges may apply.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Children 5 years old and younger aren't allowed at this property.

Property is also known as

Cromwell Serviced
Cromwell Serviced Apartment
StayPrime Kensington Serviced Apartments London
Cromwell Serviced Apartment by Concept Apartments
StayPrime Kensington Serviced Apartments Apartment
StayPrime Kensington Serviced Apartments Apartment London

Frequently asked questions

What is the cancellation policy at StayPrime Kensington Serviced Apartments?

StayPrime Kensington Serviced Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at StayPrime Kensington Serviced Apartments?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at StayPrime Kensington Serviced Apartments on 28 Sept 2026 start from NZ$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at StayPrime Kensington Serviced Apartments?

No, StayPrime Kensington Serviced Apartments does not offer an airport shuttle service.

What time are check-in & check-out at StayPrime Kensington Serviced Apartments?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at StayPrime Kensington Serviced Apartments?

No, pets are not allowed.

StayPrime Kensington Serviced Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 51 reviews
Rating 8 - Good. 16 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

9.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Location is great! Clean room with all basic amenities.. would definitely recommend.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Excellent stay

Excellent stay - was exactly what we needed for a few nights in London. The location provided us access to most of the central parts of London within 20 minutes, which was perfect!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Very nice stay

The property was very clean & tidy , quiet & private . I was very happy with my stay there , and would book this property again in the future
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, clean and modern property. Shops, restaurants and Earl's Court tube station nearby. Appreciate the emailed directions before my visit, but a welcome book/guidebook would be a helpful addition.(ie how to use the heating system)
Entrance/hallway
Lower unit, front of building(#1)
View from window
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in
Good size room, easy to get to and great location for shops and tube station at Gloucester road, pretty disappointing in no washing machine in the room. It was down stairs in the basement and pretty small, to service 18 rooms! But around the corner was a laundry mat so washing was alot friendly
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication
Great location and very clean. Only issue I had was that the room was boiling with no way to turn the heating off.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good value for money

Was good value for money for a night in London. Was very small, but was expected for the price and had everything you could need.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Always good
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
There isn't a front desk but they are very helpful with chat application. Very convenient to visit museums and there are quite a few restaurants and supermarkets.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very professional communication. Wonderful experience. Newly renovated. Please keep up the good work and great standard of service for your customers.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really clean. Functional little kitchenette. Nice shower. Rather high bed- had to remember to climb down carefully! Bed comfortable fur sleeping. Window opened only a little. View of wall. Codes to get in worked well. WiFi easy access. Vegan Thai restaurant down the road a bonus!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was more than adequate for our short visit to London, the only downside was the smell of what seemed to be of dirty drains. I ended up using an aerosol of antiperspirant to mask the smell.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
very clean somewhat well positioned not room shown in picture a/c not adequate
Stayed 4 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Amenities, communication
Too difficult to figure how to let yourself in. 1/4a roll of toilet paper, no hooks to hang wet towels, W/D instructions are hard to understand, no fridge. Room has zero space to moce around. Im a slender person. Anyone who is not slender wont fit. Floor was very dirty.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Très bonne adresse

Séjour très agréable. Check-in / Check-out faciles malgré l’absence de personnel sur place. Propreté impeccable. Chambre et salle de bains refaites à neuf. Établissement calme dans quartier résidentiel.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Appartement was zeer schoon, kitchenette zeer basic, maar heel fijn. Waterkoker, inductieplaatje, magnetron. Alles wel héél krap, 1 stoel aanwezig. Appartement 27 is .. ónder het troittoir. Met slechts 1 heel klein raampje, dus geen daglicht! We kregen t niet echt warm, ondanks verrijdbaar radiatortje. Prima om te verblijven, te slapen, we bleven 3 nachten, heel basic. Ik zou er zeker weer kunnen boeken, maar dan om een ander appartement vragen. S nachts heel stil, nauwelijks burengerucht gehoord.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, communication

Teeny tiny apartment!

Location is great, but this apartment was really small. The only tiny table with 2 stools were literally made for kids (low and super tiny), and you're meant to use this to eat from!? The shower is also so small, I left with bruises as you can't have a shower without bumping yourself everywhere. The wifi was also really poor, luckily I had an office nearby I could use for work, but streaming a film was not an option, and again, that teeny tiny children's table was also not suitable to work from.
Stayed 8 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location close to direct tube connections to Heathrow and central London sites, Kew. Good layout with separate two bedrooms for family of four with college age children, a rare find in this part of London.
Stayed 8 nights in Dec 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities

4 Nights in London

Apart from good location with walking distance to Earl's Court Station and ample space with kitchen and living room, the apartment is quite average. The rooms' light were quite dimmed and inadequate. The corridor's light was flickering. One of the air conditioner was noisy.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 2 bedroom apartment in a great location, between 2 main Tube stations. Very clean.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 minutes from Tube Station

Lovely place, full size fridge freezer, excellent location! Plenty of space and places to sit down
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast response and access is excellent. A good spot for early flights to Heathrow. Washer, kitchen and AC works fine and all seems brand new. As advertised and modern looking.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Très bien situé près du métro Earl’s court. Confortable. Malheureusement seulement une chaise inconfortable et une table minuscule...
Stayed 5 nights in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Die Lage der Unterkunft ist super!Sehr zentral und alles was man braucht in der Nähe. Mehrere Möglichkeiten zum einkaufen. Metro/Busse alles und in jede Richtung in 3-5 min. Fussweg zu erreichen.Der Perfekte Ausgangspunkt für einen Citytrip.Der check-in gestaltete sich reibungslos und ohne Komplikationen. Ich war jetzt das 4 mal in London und das erste mal in dieser Unterkunft. Leider war unser Apartment nicht sauber. Die Bettwäsche hatte Flecken. Auf dem Bettzeug waren Haare. Die Toilette war nicht richtig geputzt. Die Teller/Tassen/ Besteck waren noch mit Essensresten beschmutzt. Es gab keine Handtücher um Geschirr abzutrocknen. Der Zustand des Apartments war auch nicht mehr der Beste. Der Duschkopf in der Wand war so verkalkt,dass er schon rostig aussah. Es gab leider keine 2 Stühle für den Tisch.Da gestaltet sich das gemeinsame Früstück etwas schwierig. So zog es sich leider durch. Wenn es hier und da an Ausstattung fehlt,finde ich das nicht schlimm, aber an Sauberkeit sollte es nicht mangeln.
Stayed 4 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in London.

Very modern apartment and convenient for public transport, food and supermarkets. Kitchen was handy for breakfast . Would stay again. Fridge was a bit noisy at night tbough. Bins could be emptied more often as our stay was 12 days.
Stayed 12 nights in Mar 2019