2/10 Terrible
Helen
1 Jan 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start with the positive bits - the bedding was clean. The lights worked. The heating worked.
I found the reception staff to be generally unhelpful and not friendly.
I thought I had booked the hotel but noticed my booking changed to the inn which is just down the road. This was not explained at any point and the only communication I had was a day before arrival, I couldn’t get a booking confirmation out of them.
My room was dirty, the walls were really bad, awful smell in the room and worse in the bathroom like drains.
At several points in the night people were trying to access my room and one female who continuously tried to open using a key card and calling for me to open the door without any further explanation (I did not).
For the latter reason I checked out after the first night, I could not face another night there.
I get that you get what you pay for but this was really, really poor.
Reviews are hit and miss, I guess some experience better than others. I’ve stayed in a few hotels in this area around the same budget which are far better.
Helen
Stayed 2 nights in Dec 2023