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The Surrey Hotel

4.0 star property

Photo gallery for The Surrey Hotel

Indoor pool
Bar (on property)
Terrace/patio
Superior Room, 2 Double Beds
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$194
includes taxes & fees
27 May - 28 May

Explore the area

View map
465 Great North Road, Grey Lynn, Auckland, 1021
  • Place, Eden Park
    ‪15 min walk‬
  • Place, Karangahape Road
    ‪2 min drive‬
  • Place, University of Auckland
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 40 sq m
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road)

Motel Studio (located across the road)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

  • Sleeps 2
  • Free Wi-Fi

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About the area

Auckland

At The Surrey Hotel you'll be within a 20-minute stroll of Western Springs Stadium and Western Springs Lakeside Park. Highlights at this Edwardian hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, The Surrey Pub, is open for breakfast, lunch and dinner. 3229 square feet (300 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Grey Lynn hotel include Eden Park and University of Auckland.

What's nearby

  • Western Springs Stadium - 14 min walk - 1.3 km
  • Eden Park - 15 min walk - 1.3 km
  • Karangahape Road - 2 min drive - 2.2 km
  • University of Auckland - 3 min drive - 3.3 km
  • Queen Street Shopping District - 3 min drive - 2.9 km

Getting around

  • Auckland Kingsland Station - 2 min drive
  • MOTAT 1 Tram Stop - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • ‪The Ragtime Cafe - ‬18 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Umu Pizza - ‬18 min walk
  • ‪Heritage Cuisine Of India - ‬20 min walk
  • ‪Ada - ‬3 min walk

About this property

The Surrey Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. An indoor pool, a terrace, and a garden are also featured at the business-friendly The Surrey Hotel.

This Edwardian Auckland hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1980
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Surrey Hotel offers 83 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Surrey Hotel?

The Surrey Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Surrey Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at The Surrey Hotel on 27 May 2026 start from NZ$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Surrey Hotel?

Onsite parking is limited.

Are there any beaches close to The Surrey Hotel?

The closest beach to The Surrey Hotel is Takapuna Beach (9.3 km).

Does The Surrey Hotel have a pool?

The Surrey Hotel has an indoor pool.

Does The Surrey Hotel serve breakfast?

Yep, full breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at The Surrey Hotel?

No, The Surrey Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Surrey Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Surrey Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Surrey Hotel?

No, only service animals are allowed.

The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 1001 reviews
Rating 8 - Good. 429 out of 1001 reviews
Rating 6 - Okay. 217 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in May 2026

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and staff wonderful
Stayed 1 night in Apr 2026

10/10 Excellent

royden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Lovely staff Nice food
Stayed 1 night in Feb 2026

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and had everything we needed for our one night stay
Stayed 1 night in Feb 2026

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities
I had an enjoyable four night stay at Surrey Hotel in Feb 2026. I had space and convenience which was fantastic. The ever helpful housekeeping staff went out of their way to provide me with coat hangers and a microwave which h was great. Very pleasant surroundings, close to local cafes and public transport. Swimming pool was average. Location in main building across the road and lack of changing facilities meant I only used it once during my stay.
Stayed 4 nights in Feb 2026

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great staff. Handy courtesy van to events at Eden Park, walking distance back.
Stayed 1 night in Feb 2026

10/10 Excellent

Christeen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff friendly and helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

Jude

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and relaxed staff, funky hotel, amenities well maintained and spotless.
Stayed 1 night in Feb 2026

8/10 Good

William

Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed in the motel room. Warm welcome. Tidy spacious room. Walking distance to shops and bus stops (and Western Springs). Close to motorway on and off ramps. Surrey Hotel Bar over the road - we happened to be there for the Quiz Night. Quiet relaxing atmosphere. Very enjoyable stay
Stayed 2 nights in Feb 2026

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
We have stayed with them 2-3 times before when they were excellent. This time, bed bugs followed by a loud dripping AC drainage outside our room, after a room change. Then another room change as they hadn't fixed the drip. We were there 4 nights and don't think we'll be back. Pity.
Stayed 5 nights in Feb 2026

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean , tidy, comfortable bed
Stayed 1 night in Jan 2026

10/10 Excellent

Walter

Stayed 2 nights in Jan 2026

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
This place is a little gem!! Our 4th time staying here. Family with young children. The rooms are always clean and functional with tea/coffee and toiletries etc. Although parts of the hotel appear run down in some areas…(just paint work etc, they really aren’t where it matters!! It also gives the hotel its character. Strong showers, great beds and pillows, spacious rooms. Very clean. Pool is always clean. Staff are super friendly. Restaurant is super handy and chef is so knowledgeable and accommodating. They will always have the sport playing if it’s on. Drinks and food reasonably priced. Parking is free and plentiful. There is a really nice bakery and Pizza Hut just 100m up the road if you need a snack or something extra for later. Highly recommend. Will book again for our next trip to AKL.
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

2/10 Terrible

Renz Wilhelm

Stayed 1 night in Nov 2025

4/10 Poor

Renz Wilhelm

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Booked the motel unit with 2beds but when I checked in they said theres no available motel units. They have upgraded my room to what they said a better one but only with one bed 🤔 and one bed will be in the living room which i said no. Have found cockroach on the floor, so checked out at 11pm was about to tell the front desk about my experience but no one in the reception, called them and they said to just leave the card on desk😕
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean, good at the pub was great
Stayed 2 nights in Dec 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service
I stay here often as I like it. The staff are always courteous and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Stayed 1 night in Nov 2025

8/10 Good

Yoko

Stayed 4 nights in Nov 2025

8/10 Good

Stephen D

Liked: Cleanliness, amenities
The stay was short, but the reception was good and the room spacious. The aircon was dated, as was the bathroom, hence the four stars. Other than that, no complaints.
Stayed 1 night in Nov 2025

8/10 Good

Allira

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is older and quirky but the rooms are comfortable and clean. Unfortunately the people in the room before us smoked in the room, selfish!! So it reeked but that’s not the fault of the hotel and they were very apologetic. Couldn’t change rooms because everywhere was booked (Metallica!!) but with the help of a little fan thing and leaving the door open we got rid of the smell eventually. Staff were all lovely and super friendly. There was a shuttle that took us to Eden Park for Metallica at no extra cost which was awesome. Walk back in the rain was manageable especially after a few drinks haha. Would definitely stay again if we need to go to an event at Eden Park.
Stayed 1 night in Nov 2025