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4.4 out of 5

"Spacious, well equipped and clean. Good location. Poorly designed lighting arrangements in room. Defective bathroom exhaust fan. Disturbing barking s ... " More

By a verified traveller on Wed 16 Sep 2020

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Hotel Description

Shoreline Motel puts you in the heart of Napier, within steps of Marine Parade and Napier Beach. Highlights at this beach motel include a spa tub, and in-room kitchenettes and free WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 38 rooms feature sitting areas, DVD players, and coffee/tea makers. Kitchenettes come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Additionally, hair dryers, irons/ironing boards, and free toiletries are available.

This smoke-free motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities, childcare, and dry cleaning/laundry services. Continental breakfast is available daily between 7 AM and 9 AM.

Attractions within a 30-minute drive of this 4.5-star Napier motel include Mission Estate Winery and Splash Planet.

Studio, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$147* Per night/room 26 Oct. - 27 Oct.

Studio, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Villa, Non Smoking, Sea View

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom (Disability Access)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Shoreline Motel ratings based on 280 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shoreline Motel

Everyone (172) Couples (79) Family (36)
5 out of 5

Posted by on 10 Oct. 2020

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Comment from Hotel Management

16 Oct. 2020 by Preeti

Thank you for the review

3 out of 5
Spacious, well equipped and clean. Good location. Poorly designed lighting arrangements in room. Defective bathroom exhaust fan. Disturbing barking small dog from another nearby room late last night and early this morning.

Posted by , from Auckland on 16 Sep. 2020

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Comment from Hotel Management

16 Sep. 2020 by Nitu

Apologies for the inconvenience caused.

2 out of 5
For the most part staff, amenities and cleanliness were great. Disappointment came late at night when the unit above used their spa after midnight and was leaking through the ceiling into my unit downstairs. Maintenance needed urgently!

Posted by , from Wellington on 6 Sep. 2020

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Comment from Hotel Management

11 Sep. 2020 by Preeti

Thank you for the review. We are in the process of renovating the motel. We appreciate your time and hope to provide you a better experience on your next stay.

3 out of 5
Have stayed at this motel several times over the years. Now it’s very average. Showing its age with some basic maintenance matters requiring attention. Room layout is limited because of (noisy) spa. Small bathroom and wardrobe. Good bed linen but dreadful pillows. Original bed after 20 plus years. Fridge missing bottle rack holder and off balance. Over priced for what it is and compared to accommodation around NZ. Reviews should be to assist motel owner / operator NOT other travellers.

Posted by , from Christchurch on 15 Aug. 2020

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Comment from Hotel Management

15 Aug. 2020 by Preeti Saini

Thank you for the review. We are in the process of renovating the motel. We appreciate your time and hope to provide you a better experience on your next stay.

5 out of 5

Posted by on 27 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by Preeti

Thank you for the feed back

5 out of 5
Nice and clean, everything we needed in the room, 10/10

Posted by , from hastings on 19 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by Preeti

Thank you for the review. We are glad that you enjoyed the stay with us. We appreciate your time and hope to host you again.

4 out of 5

Posted by on 1 Jul. 2020

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Comment from Hotel Management

16 Jul. 2020 by Preeti Saini

Thank you for the review. We are glad that you enjoyed the stay with us. We appreciate your time and hope to host you again.

4 out of 5
Nice room. A few stains on the carpet otherwise very clean. Heat pump was not working and couldnt be repaired while we were there but we were given 2 fan heaters to keep warm. Loved the spa pool. Daily service was good

Posted by , from Paraparaumu on 1 Jul. 2020

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Comment from Hotel Management

16 Jul. 2020 by Preeti Saini

Thank you for the review. We are glad that you enjoyed the stay with us. We appreciate your time and hope to host you again.

4 out of 5
I like the Motels location. It was across the road to the beach, 5 min walk to cafe's. Our room needed a paint and the wall paper was missing in a lot of places. The shower was over the spa bath which not ideal as it was slippery as my wife found out

Posted by , from Manawatu on 15 Jun. 2020

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Comment from Hotel Management

21 Jun. 2020 by Preet

Thank you for the review. We are glad that you enjoyed the stay with us. We appreciate your time and hope to host you again.

3 out of 5
The sea next door was awesome Place was clean & tidy with plenty of parking

Posted by on 27 May 2020

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Comment from Hotel Management

21 Jun. 2020 by Preet

Thank you for the review. We are glad that you enjoyed the stay with us. We appreciate your time and hope to host you again.

Property Features

As a guest of Shoreline Motel, you'll find a spa tub, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. Shoreline Motel also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. This 4.5-star Napier motel is smoke free.

  • 38 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1999
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Napier (NPE-Hawke's Bay) (8.4 km / 5.2 mi)

Room Amenities

Shoreline Motel offers 38 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 25 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shoreline Motel Napier
  • Shoreline Napier
  • Shoreline Motel Motel
  • Shoreline Hotel Napier
  • Shoreline Motel Napier
  • Shoreline Motel Motel Napier

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.