Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
Sutton hotel in Sutton West with full-service spa and 24-hour health club

Choose dates to view prices

Holiday Inn London - Sutton, an IHG Hotel

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Sauna, steam room, body treatments, facials, 2 treatment rooms
Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Bar (on property)

Overview of Holiday Inn London - Sutton, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Gibson Road, Sutton, England, SM1 2RF
  • Popular LocationEpsom Downs Racecourse10 min drive
  • Popular LocationWimbledon Tennis Club14 min drive
  • Popular LocationChessington World of Adventures16 min drive
  • AirportLondon (LGW-Gatwick)39 min drive

Room options

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Sutton

Holiday Inn London - Sutton, an IHG Hotel puts you in the centre of Sutton, 15 km (9.3 mi) from Hampton Court Palace and 13.1 km (8.1 mi) from Chessington World of Adventures. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spirit Health Club can include facials and mani/pedis along with access to the sauna and steam room. The restaurant, The Junction Restaurant, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 484 square feet (45 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area and laundry facilities. To-go breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7:30 AM and 11 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Sutton West hotel include Surrey Hills and Wimbledon Tennis Club.

What's nearby

  • Epsom Downs Racecourse - 10 min drive
  • Wimbledon Tennis Club - 14 min drive
  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 20 min drive
  • Hyde Park - 26 min drive

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 39 min drive

Restaurants

  • Moon on the Hill - 3 min walk
  • Shinner and Sudtone - 4 min walk
  • McDonald's - 6 min walk
  • Zizzi - 6 min walk
  • Tiempo Lounge - 4 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Sutton hotel in Sutton West with full-service spa and 24-hour health club
Holiday Inn London - Sutton, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A kids' pool, 1 hot tub, and a sauna are also featured at the business-friendly Holiday Inn London - Sutton, an IHG Hotel. For a fee, parking is available.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn London - Sutton, an IHG Hotel offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10 AM for a fee: GBP 8 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 5 floors
  • Building

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 8 per person
  • Uncovered self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
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Frequently asked questions

What is the cancellation policy at Holiday Inn London - Sutton, an IHG Hotel?

Holiday Inn London - Sutton, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - Sutton, an IHG Hotel?

As of 28 Apr 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton, an IHG Hotel on 3 May 2024 start from NZ$159.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London - Sutton, an IHG Hotel?

Yep, Holiday Inn London - Sutton, an IHG Hotel has an uncovered self car park for GBP 12 per day.

Is there a spa on site at Holiday Inn London - Sutton, an IHG Hotel?

Yep, Spirit Health Club is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Holiday Inn London - Sutton, an IHG Hotel have a pool?

Holiday Inn London - Sutton, an IHG Hotel has an indoor pool and a kids' pool.

What luxury perks are available at Holiday Inn London - Sutton, an IHG Hotel?

Holiday Inn London - Sutton, an IHG Hotel features a full-service spa, a 24-hour health club and an indoor pool.

Is Holiday Inn London - Sutton, an IHG Hotel family-friendly?

You bet! With amenities like a children's pool and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise Holiday Inn London - Sutton, an IHG Hotel is a hit with families.

Does Holiday Inn London - Sutton, an IHG Hotel serve breakfast?

Yep, our travelers enjoy the to-go brekkie here! Available weekdays between 6:30 AM and 10 AM and on weekends from 7:30 AM to 11 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn London - Sutton, an IHG Hotel?

No, Holiday Inn London - Sutton, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - Sutton, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn London - Sutton, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn London - Sutton, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 692 reviews" "
Rating 8 - Good. 282 out of 692 reviews" "
Rating 6 - Okay. 87 out of 692 reviews" "
Rating 4 - Poor. 40 out of 692 reviews" "
Rating 2 - Terrible. 24 out of 692 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aderemi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

David

Business traveller
Disliked: Property conditions & facilities
OK but dated
The hotel is ok and clean but the decor a bit tired in places and the parking very expensive and not included in the stay price
Stayed 2 nights in Jan 2024

6/10 Okay

Joao, Aurora

Stayed 1 night in Jan 2024

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn London –Sutton IHG Hotel. We booked a couple nights at Holiday Inn London, through Expedia and OMG what a mistake. This place is a dump & worse than Motel 6 in America. Not even a homeless will enjoy staying at this place. It was a humiliating experience. The place is outdated and dirty and lacking required daily maintenance. The worst part was that the first day we got stuck in the shower without running water. We couldn’t even shower…. No kidding!!! We notified staff in three different occasions, and they did not assist at all. We waited for more than two hours to no avail, and they didn’t even have the courtesy to notify us of the issue. Moreover, as tourists, we lost money for bookings for that day in London. In the name of justice… the least they could do is refund the money that was paid for that horrible stay and offset the losses to compensate the troubles and losses as we lost the other travel and amenities bookings. Stay away from Holiday Inn London –Sutton IHG Hotel…or, do it at your own risk!
Stayed 2 nights in Dec 2023

10/10 Excellent

Olayinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sherlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HONORARY HOLIDAY INN HOTEL 🏨 of exception. Ravishing rooms. Superb staff members 👏 and exceptional employees 👏 Jovial Jacuzzi of thriving therapy & Glorious gym 🏋️‍♀️ facilities ! Restaurant with Brill breakfasts, legendary lunches and divine ✨️ meals of marvel ! A wealth of marvellous management & charming qualities in ALL aspects of this royal residence! Bountified Blessings 🙌 for EVERYONE ! Sherlene Adolphe
Stayed 1 night in Jan 2024

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but exspensive
Hotel was nice and convenient , clean room and facilities were good , however £4 for a diet coke and nearly £ 9 for a large glass of house red i found to be very exspensive,
Stayed 2 nights in Jan 2024

2/10 Terrible

Razvan

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Stayed 2 nights in Dec 2023