I booked a 5 night stay through expedia, it was based on location and the pictures they advertise. This specific trip it was my kid and myself.
First: I book a double (pictures with notes).
Now when I checked in the reception puts me in a basement room, with no ventilation (if you open the side tiny window, you will get the smoke from people outside and the room is non-smoking) and she emphatizes how amazing the tub is (mind you I dont even use the tub at home). I had to take 2 big bags down a tiny set of stairs and I almost fell twice. At no time was there a “do you need help”.
When I finally make down there and I open the room, the room smelled muggy and stuffy, the bed was hardly a double, against a wall, hardly any space to put the bags. There are steps in and out of the bathroom that we didnt see, and I fell. The bathroom was a tub, that when you step in it, you cant lift your arms because they reach the ceiling. You need to shower close to the wall otherwise the water goes everywhere in the bathroom. The sink mirror is so low you need to squat to see your face. The walls had cracks everywhere. The heater is on a timer that you need to go to the office to have them turn on. The expose pipes where rusty and neglected, everything that was supposed to be white were dirty and nasty. They only give you 1 towel per person. The table was so small my kid didnt even fit there to eat because everything else they hotel puts there. Bait n switch practices. Stay away.