Novotel London Canary Wharf Hotel

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Property amenity
Exterior
Sports facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
The current price is NZ$311
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
40 Marsh Wall, London, England, E14 9TP
  • O2 Arena
    ‪4 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

At Novotel London Canary Wharf Hotel you'll be 4.4 km (2.7 mi) from O2 Arena and 4.4 km (2.8 mi) from ExCeL Exhibition Centre. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The fine-dining restaurant, BOKAN 37, serves international cuisine and is open for breakfast, brunch and dinner. BOKAN 38 is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available at weekends between 7:00 AM and 11:00 AM. .You'll be 4.6 km (2.8 mi) from Tower of London and 4.6 km (2.9 mi) from Tower Bridge with a stay at this 4-property class Canary Wharf hotel.

What's nearby

  • O2 Arena - 4 min drive - 3.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.6 km
  • Tower of London - 8 min drive - 4.3 km
  • Tower Bridge - 9 min drive - 4.6 km
  • London Bridge - 11 min drive - 5.6 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London (LCY-London City) - 19 min drive

Restaurants

  • ‪Obicà - ‬5 min walk
  • ‪Bōkan - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Henry Addington - ‬6 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk

About this property

Novotel London Canary Wharf Hotel

Eco-certified hotel with fitness centre and sauna
Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

  • 313 guestrooms or units
  • 39 levels
  • Conference rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London Canary Wharf Hotel?

Novotel London Canary Wharf Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on 31 Aug 2025 start from NZ$311.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel London Canary Wharf Hotel have a pool?

Novotel London Canary Wharf Hotel has an indoor pool.

Does Novotel London Canary Wharf Hotel serve breakfast?

You bet, our travelers can't get enough of the full brekkie here! Offered at weekends from 7:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Novotel London Canary Wharf Hotel?

No, Novotel London Canary Wharf Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London Canary Wharf Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel London Canary Wharf Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1011 reviews
Rating 8 - Good. 248 out of 1011 reviews
Rating 6 - Okay. 76 out of 1011 reviews
Rating 4 - Poor. 36 out of 1011 reviews
Rating 2 - Terrible. 43 out of 1011 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, excellent service and fantastic staff. Breakfast was superb and the rooftop bar has amazing views. Unfortunately the bed was a little uncomfortable. But if a hard mattress doesn’t bother I highly recommend staying at the Novotel
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay for 3 nights whilst seeijgba concert at 02
Stayed 3 nights in May 2025

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Handy location and pleasant, efficient staff. The room was adequate but needs more attention to detail for the price point. Bed and bedding are thin, tired and more of a Travelodge standard, curtains don't close sufficiently to block out light, shower extremely low pressure, shower gel and other toiletries were not adequately stocked.
Stayed 1 night in May 2025

8/10 Good

Dawn

Stayed 1 night in May 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decent size modern room, comfortable and clean. only down side is no amenities, could have done with ear buds/cotton pads and conditioner
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant staff and the best views for breakfast. Highly recommend if you like a swim and a 24 hour gym facilities
Stayed 4 nights in May 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and their was shopping not far. However it was far from downtown.
Stayed 6 nights in Apr 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay
Stayed 1 night in Apr 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Payal

Stayed 1 night in May 2025

8/10 Good

Mike

Stayed 2 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

fredrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning views

A lovely warm welcome on check in. We stayed in a superior double room which was a good size. Bathroom was nice, decent shower. Massive tv but the best thing was the view! It was spectacular. We had a clear view of the Shard, Tower Bridge, the London Eye, really breathtaking. The hotel was in a good location, about 10 minutes from the tube, shops and restaurants. Perfect for location us visiting the Excel and Holborn. Would stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

Julian

Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sunniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lacked character and the staff were very very unpleasant at times. Not worth the £200/night mid-week rate.
Stayed 1 night in May 2025

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean, good service
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rajwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025