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Novotel London Waterloo

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Novotel London Waterloo

Relax in style with comfortable seating and a warm fireplace.
Stylish hotel with a brick facade and large windows, offering a modern urban retreat.
Relax in a spacious room with a large bed, wall-mounted TV, and a sofa, offering a view of the surrounding landscape.
Experience the hotel's inviting lobby, featuring a reception desk, comfortable seating area, and a grand piano.
Relax by the fireplace in this cozy lounge area, featuring two sofas and a coffee table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Room service
The current price is NZ$362
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
113 Lambeth Road, London, England, SE1 7LS
  • London Eye
    ‪12 min walk‬
  • Big Ben
    ‪15 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LCY-London City)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Relax in a stylish room with a large bed, sofa, and flat-screen TV.

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Enjoy a restful stay in this stylish room with a comfortable bed, city views, and a geometric-patterned window treatment.

Executive Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Relax in a stylish room with a large bed, sofa, and flat-screen TV.

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Relax in a serene space with a comfortable bed, workspace, and cozy reading nook.

Executive Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Relax in comfort with a large bed, sofa, and flat-screen TV in this stylish room.

Superior Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed - twin
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Relax in a stylish room with a large bed, sliding glass door to the bathroom, and modern amenities.

Superior Room, 1 Queen Bed with Sofa bed (Premium)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed - twin
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Relax in comfort with a large bed, sofa, and flat-screen TV in this stylish room.

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed - twin
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

London

A family-friendly stay in the heart of London awaits you at Novotel London Waterloo. Within just a 15-minute stroll, you'll find popular places like London Eye and Westminster Bridge. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Elements, is open for breakfast, brunch, lunch and dinner. 2153 square feet (200 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class London City Centre hotel, attractions include Westminster Abbey and Houses of Parliament.

What's nearby

  • London Eye - 12 min walk - 1.1 km
  • Westminster Abbey - 14 min walk - 1.2 km
  • Big Ben - 15 min walk - 1.3 km
  • Buckingham Palace - 4 min drive - 2.0 km
  • Trafalgar Square - 4 min drive - 2.1 km

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London (LCY-London City) - 40 min drive

Restaurants

  • ‪Florentine Restaurant & Bar - ‬7 min walk
  • ‪2 Love Tea and Coffee - ‬4 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Riverside Cafe - ‬3 min walk
  • ‪Chino Latino - ‬6 min walk

About this property

Novotel London Waterloo

Family-friendly hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Self-parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London Waterloo?

Novotel London Waterloo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London Waterloo?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on 31 Aug 2025 start from NZ$362.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London Waterloo?

Yep, Novotel London Waterloo has a self car park for GBP 24 per night.

What makes Novotel London Waterloo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Novotel London Waterloo.

Is Novotel London Waterloo family-friendly?

You bet! With amenities such as children's meals, babysitting services and a playground, it's no surprise that Novotel London Waterloo is a hit with families.

Does Novotel London Waterloo serve breakfast?

Yep, our visitors quite like the full brekkie here! Available daily between 6 AM and 10 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Novotel London Waterloo?

No, Novotel London Waterloo does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London Waterloo?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Novotel London Waterloo?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with family and small children
A bit out of the way for central London.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Amenities
Spacious room Very clean Great TV
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for traveling with families. Very close to a lot of the attractions you want to see while visiting London. Hotel is very child friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with my husband and our 12 year old and the hotel was great. We were able to walk everywhere and the restaurant at the hotel was really convenient on the days we didn’t want to go out for dinner. The room is spacious for Europe standards and the hotel was very clean. Would stay there again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location. Short walk to the underground and was relatively quiet for a city break.
Stayed 2 nights in Apr 2025

10/10 Excellent

Logan

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay x
Stayed 2 nights in Feb 2025

8/10 Good

Elisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. Was needing some minor maintenance attention and just some freshing up in the hallways primarily. The breakfast was fantastic and provided great value for everyone in our group.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kadirvel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Ma Merwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb, thank you.
Stayed 3 nights in Jan 2025

10/10 Excellent

DIANA DE LA, MIAMI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with nice views and helpful staff. Clean and welcoming. Very family friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

DIANA DE LA, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with easy access to transportation. Quiet and with our room had a nice view of the skyline. Staff were incredibly helpful and accommodating

2/10 Terrible

Idelvys, MIAMI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I was unable to visit the Novotel London Waterloo due to an unforeseen fire at the airport that prevented me from flying. Despite the situation being entirely out of my control, the hotel handled it poorly and showed no understanding or flexibility. They refused to issue a refund, disregarding the exceptional circumstances. Based on this disappointing experience, I would rate the hotel zero stars. If you're planning a trip to London, I strongly recommend considering other accommodations.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in this hotel, as we were not able to travel to London because Heathrow Airport closed and our flight was redirected. They would offer any solution to accommodate this incident that was completely out of our control. They would not refund or issue a credit. Will not be staying here when we are able to get to London.
Stayed 3 nights in Mar 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is ok (good), not great, the rooms are small, but pretty clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Mei

Travelled with family
Liked: Cleanliness
Good location, just the facility is old
Stayed 2 nights in Mar 2025

6/10 Okay

carrie

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Stayed 8 nights in Mar 2025

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Would return again.
Stayed 5 nights in Mar 2025

6/10 Okay

mladen, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in room dirty
Stayed 4 nights in Mar 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Love how close everything was from the property! Would come back.
Stayed 2 nights in Mar 2025

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Nice staff and clean property. Rooms could have better ventilation and better design and functionality . Electrical outlets are insufficient and there aren’t enough places to hang towels or leave things. For a small room finding functionality to maximize space is key. Restaurant food is good and the breakfast buffet is convenient.
Stayed 4 nights in Mar 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025