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Phoenix Heights By Bridgestreet

4.0 star property

Photo gallery for Phoenix Heights By Bridgestreet

Apartment, 2 Bedrooms (with Sofa)
Interior
Front of property
Apartment, 2 Bedrooms (with Sofa) | Living room
Apartment, 1 Bedroom | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View map
London, England
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Crossrail Place Roof Garden
    ‪9 min walk‬
  • Place, River Thames
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪95 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

1 bedroom, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (with Sofa)

Apartment, 2 Bedrooms (with Sofa) | Living room

Apartment, 2 Bedrooms (with Sofa)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

London

At this apartment you'll be 1.4 km (0.9 mi) from River Thames and 4.4 km (2.8 mi) from The Arena. .You can enjoy a flat-screen TV with cable channels, and apartment features a washer/dryer, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A living room, a DVD player and a coffee/tea maker are also available. .This business-friendly apartment building offers free WiFi in public areas, express check-out and dry cleaning/laundry services. Plus you'll find a lift. There's also the convenience of an airport shuttle.
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What's nearby

  • One Canada Square - 6 min walk - 0.5 km
  • Crossrail Place Roof Garden - 9 min walk - 0.8 km
  • River Thames - 11 min walk - 0.9 km
  • Museum of London Docklands - 12 min walk - 1.1 km
  • Billingsgate Market - 13 min walk - 1.2 km

Getting around

  • Limehouse Station - 4 min drive
  • South Quay DLR Station - 5 min walk
  • Heathrow Airport (LHR) - 69 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪itsu - ‬6 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Bōkan 37 - ‬3 min walk
  • ‪Capeesh Sky Bar - ‬5 min walk

About this property

Phoenix Heights By Bridgestreet

Phoenix Heights By Bridgestreet offers its guests dry cleaning/laundry services, express check-out, and a lift. Public spaces have free WiFi.

This 4-star London apartment is smoke free.

  • 1 guestroom or unit
  • 8 levels
  • Dry cleaning
  • Express check-out
  • Lift
  • No smoking on site
Guest accommodation at this apartment offers washers/dryers and DVD players. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

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  • Washing machine
  • Dryer
  • Free Wi-Fi
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Cot: GBP 24 per night
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: GBP 24 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Phone

Location highlights

  • In a business district
  • Near a metro station
  • Near the airport

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards

General

  • 8 floors

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [39 Westferry Circus, London E14 8RW]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 24.00 per night.
  • Cots (infant beds) are available for GBP 24.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 24.0 per night
  • Rollaway bed fee: GBP 24.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bridgestreet Phoenix Heights
Phoenix Heights
Phoenix Heights Bridgestreet
Phoenix Heights Bridgestreet Apartment
Phoenix Heights Bridgestreet Apartment London
Phoenix Heights Bridgestreet London
Phoenix Heights By BridgeStreet London, England
Phoenix Heights By Bridgestreet London
Phoenix Heights By Bridgestreet Apartment
Phoenix Heights By Bridgestreet Apartment London

Frequently asked questions

What is the cancellation policy at Phoenix Heights By Bridgestreet?

Phoenix Heights By Bridgestreet offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Phoenix Heights By Bridgestreet have a pool?

No, this apartment doesn't have a pool.

Is Phoenix Heights By Bridgestreet family-friendly?

You bet! With amenities such as highchairs and cots/infant beds, it's no surprise that Phoenix Heights By Bridgestreet is a winner with our family travellers.

Is there a free airport shuttle available at Phoenix Heights By Bridgestreet?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Phoenix Heights By Bridgestreet?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Phoenix Heights By Bridgestreet?

No, pets are not allowed.

Phoenix Heights By Bridgestreet Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 58 reviews
Rating 8 - Good. 28 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for closeness to Canary Wharf

Excellent appartment close to Canary Wharf. Collection of the keys is from another building, involving a bit of a walk, which would be a pain if you were carrying bags. Apart from that, the 2 bed flat that I had was excellent.
Verified

8/10 Good

Daniel Stepic

Liked: Property conditions & facilities, room comfort
Good
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities
Appartamento nuovo comodo con tutti i servizi e vicinissimo alla metropolitana
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location worked great for the conference I was attending. It was challenging to pick up the key in a different location than the property I was actually staying at. The Uber driver dropped me off quite a distance from the front desk location and dragging my luggage around was difficult.
Stayed 5 nights in Nov 2019
Verified

6/10 Okay

Expedia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Average apartment, good service

Overall, an okay stay. I felt that the furniture could do with an update (the sofas were very uncomfortable, which is the main reason for my low score on comfort). The beds were comfortable which is the main thing. The apartment was also VERY hot. It was uncomfortable when sleeping on the first night. The second night I propped open all the windows with tea spoons (yes really, the windows didn't stay open by themselves) then it was slighlty more bearable. Probably wouldn't stay again, but the service was excellent from the reception team.
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Completely unsatisfactory process of arrival.

Getting into the property requires a ridiculous process, which you discover after paying. I paid a 4star price and got a 1star experience.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

DenisePauls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service
Excellent apartment and well located to catch public transport. Apartment clean and with great views. Reception was very helpful. Only thing is you have to pick up keys at another location which is a ten minutes walk from the apartment. Not an inconience if you organise beforehand.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice gaff in canary. Beware the extra walk

First up, check in. It was a bit inconvenient to get keys 15 mins walk away from the apartment. That said, the young man on reception was outstanding. The apartment itself had a great view, was clean and comfortable. A little basic and the kitchen did smell of takeaway food. But, it was great value & id probably use again. Just a little more attention & it’d be top marks. Top marks to reception guy though.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location for Canary Wharf.

This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
Stayed 14 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiom, super confy spaces for a family, and very good . Larisa from Tijuana, Mexico
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi en ruim appt, 2 slaapkamers, grote keuken en aparte woonkamer. Canady Warff is 2 haltes van Londen Bridge, dus je zit zo in de stad. Metro en trein liggen op +5 min lopen. We konden eerder inchecken dan 4u. De. Receptie ligt op de route van de DLR waarna je doorloopt naar het appt. Vanaf de metro is het verder lopen. Enige nadeel was lekkage bij de badkamer waardoor de vloer bol stond en de deur vastliep. Verder heel net en schoon appt met niet te vergeten geweldig uitzicht op de stad.
Stayed 4 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with all the amenities you could need Be prepared for it to be noisy with a lot of construction happening in the area, but great location to get anywhere very easily. The staff at check in were exceptional friendly and helpful and made us feel very welcome
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our stay.

Great apartment. Spacious well equipped and nicely maintained. Near the tube with good shopping. The only 2 negitives were having to pick up the key at an alternative location and the distance from central London. On the plus side the tube is easy to access.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, tiny bit noisy but for central London this is expected. Fab stay. Thank you
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Canary Wharf appartment

Excellent space within walking distance of all businesses in Canary Wharf
Stayed 4 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good location. Close to two train/underground stations. Close to excellent restaurants. Bed sizes in USA and England are not the same. Had one bathroom for six people which was a challenge.
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sized apartment

Comfortable apartment all amenities available and handy for DLR
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

We had a very comfortable 4-night stay in the 2-bedroom apartment. It was so spacious, our 9-mth old baby got plenty of room crawling around, and we adults felt relaxed too. The underground station is nearby which is very convenient.
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Nils

Liked: Cleanliness, property conditions & facilities, room comfort

Reception 1000 meters from room...

It was a nice stay at a reasonable price, but the information in Hotels.com was not correct. You have to collect the key about a kilometer away on the other side of Canary docks. Staff is nice and friendly and the flats are in very good condition. A short walk from the flats are the underground station and the area around the flats is nice, calm and safe.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business trip

Nice, spacious apartment, nice view over the city and Canary Wharf. There was a welcome package upon arrival with drinks, coffee, milk and snacks which was very nice. Ladies at the reception location where very nice and helpful. For me, always a bit of a problem picking up the key from a different location, especially when you got luggage to carry.
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the property was good. Finding the location to pick up the key was challenging and could be better relayed online. There’s lots of exciting construction happening in the surrounding area and in the early morning it can get noisy with machinery etc
Stayed 5 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lack of Air conditioner made it unpleasant during a heat wave in the UK. Although fans were provided. it still didn't help much.
Stayed 5 nights in Jul 2018
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un poco alejado del centro de Londres. Pero en el moderno sector de la Isla de Dogs.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

matteo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok

Unica pecca il check in , scomodo andare in un’altra struttura per Len chaivi
Stayed 3 nights in May 2018