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Queensway Hotel, Sure Hotel Collection by Best Western

Property class: 3

Photo gallery for Queensway Hotel, Sure Hotel Collection by Best Western

A row of terraced houses with a 'Queen's Walk' sign, a black metal fence, and a tree in the foreground.
A hotel room with two beds, a wooden wardrobe, a desk with a chair, and a framed picture on the wall.
A building with a sign reading "Queensway Hotel." It features a white facade, black iron railings, and a gated entrance.
A reception desk with a marble top, a wooden panel, and a lit fireplace.
A living room with a flat-screen TV, a fireplace, a grey sofa, a patterned pillow, and a small round table with shopping bags.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$167
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
147-149 Sussex Gardens, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Oxford Street
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, colorful geometric pillows, a dinosaur plush toy, and a framed picture on the wall.

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, chair, and a large mirror.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a bedside table with a lamp, a window with curtains, a bathroom with a toilet and sink, and a framed picture on the wall.

Standard Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with a double bed, a headboard, a framed picture on the wall, a window with curtains, and a wooden wardrobe.

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds, Non Smoking

A flat-screen TV mounted on a wall.

Standard Room, 3 Single Beds, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

A hotel room with a bed, a bedside table with a lamp, a desk with a coffee maker, and a framed picture on the wall.

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

A neatly arranged bedroom with a bed, a desk, and a wardrobe.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

A white standing fan with a mesh cover, placed on a wooden surface.

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

A hotel room with a bed, a desk with a remote control, a coffee maker, and a breakfast menu sign.

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

A neatly made bed with a white and red bedspread, a colorful pillow, and a book on the bed. There is a wooden nightstand with a cup and saucer, a kettle, and a remote control. A window with curtains is visible in the background.

Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk with a chair, a framed picture on the wall, and a tray with breakfast items on the beds.

Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 1 Double Bed, Non-Smoking, Cozy Room

A hotel room with a bed, two pillows, a desk, a chair, a wardrobe, and a window with curtains.

1 Double Bed, Non-Smoking, Cozy Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 1 Single Bed, Non-Smoking, Cozy Room

A hotel room with a bed, a bedside table with a lamp, a desk with a chair, a mirror, and a framed picture on the wall.

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room with Double Bed-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

London

At Queensway Hotel, Sure Hotel Collection by Best Western you'll be within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this Victorian hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Additionally, you'll find express check-out, dry cleaning/laundry services and tour/ticket assistance. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Oxford Street and Marble Arch.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Kensington Gardens - 4 min walk - 0.4 km
  • Paddington Central - 9 min walk - 0.8 km
  • Oxford Street - 10 min walk - 0.9 km
  • Marble Arch - 12 min walk - 1.0 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬5 min walk
  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪Valentino - ‬6 min walk
  • ‪The Pride of Paddington - ‬5 min walk
  • ‪CÉ LA VI London - ‬4 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

Queensway Hotel, Sure Hotel Collection by Best Western offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Queensway Hotel, Sure Hotel Collection by Best Western also features express check-in, express check-out, and a front desk safe.

This 3-star London hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Queensway Hotel, Sure Hotel Collection by Best Western offers 42 accommodations with a safe and coffee/tea makers. Televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

Frequently asked questions

Does Queensway Hotel, Sure Hotel Collection by Best Western serve breakfast?

Sure does, continental brekkie is on offer daily between 7:30 AM and 9:30 AM.

How much does it cost to stay at Queensway Hotel, Sure Hotel Collection by Best Western?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Queensway Hotel, Sure Hotel Collection by Best Western on 31 Aug 2026 start from NZ$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Queensway Hotel, Sure Hotel Collection by Best Western?

No, Queensway Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Queensway Hotel, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 157 out of 1004 reviews
Rating 8 - Good. 385 out of 1004 reviews
Rating 6 - Okay. 304 out of 1004 reviews
Rating 4 - Poor. 115 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Diedre

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was absolutely spotless and perfect for a night in London. I was coming and going from Paddington Station so the proximity was essential for a quick trip. No frills but a clean, safe bed.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Frankie

The hotel is an old fashion style
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable, friendly staff. Would definitely stay there again.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Very quick and easy with a lovely early check in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk, clean tidy room. Hotel located close to bars and restaurants at Paddington.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities
Great service. Slept well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the reception staff were friendly and helpful even late at night. The hotel was handy for Paddington station, there were good restaurants nearby.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Catharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great location near Paddington Station.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I need a decent hotel in central London. Very convenient, clea, quiet and good value
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Margaret

Disliked: Staff & service
Great location, old hotel
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would recommend this hotel.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Kat

Liked: Cleanliness
Great location so close to paddington station kensington garden, many shops and restaurants. The hotel is very narrow, quirky, small room, but all we needed. Comfy beds, good amount of water. Breakfast was good, very clean breakfast room. All in all we enjoyed our stay.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
The rooms were clean and tidy, but the bathroom was ofn the smaller side.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Short walk to Paddington Station and in a quiet area. The staff were very helpful and friendly. Room was clean and amenities were great.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Paddington Station and to a variety of restaurants. Staff was friendly and helpful. We were able to check in early, which was a plus!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service
Very good location.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Heinz-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, helpful staff, clean, close to public transportation.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The hotel is in a great location, very easy walk from Paddington station and plenty of restaurants. It felt very safe. The rooms are on the smaller side however we were rarely in them only to sleep,
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Rodolfo

Excellent stay and service, congrats!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay. Very nice. Gentleman serving breakfast was lovely.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent proximity to all sights with closeness to Paddington and Hyde Park. Great value! It is possible to add breakfast for 6 pounds a person, which was nice. Basic rooms, but lovely staff!
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

clean hotel, friendly staff, great location, close to restaurants, the underground (tube), Sainsbury local, bed was comfortable
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only coupled blocks away from the Paddington station. Great location. Excellent value for the money!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice good value hotel

Nice hotel, very clean and comfortable. The areaseemed quiet and safe
Stayed 1 night in May 2023