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Royal Lancaster London

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Royal Lancaster London

Front of property - evening/night
Bar (on property)
Interior
Daily English breakfast (GBP 35 per person)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
The current price is NZ$824
includes taxes & fees
27 July - 28 July

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Corner

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite

Spires Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

1 bedroom, premium bedding, minibar, in-room safe

Classic Triple

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Classic Room)

1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room (Classic Room)

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Family Suite

Studio Family Suite

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at Royal Lancaster London. Within steps you'll find popular attractions like Hyde Park and Kensington Gardens. Highlights at this family-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .A day of pampering can include body wraps and body scrubs. The restaurant, Island Grill, serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the gym along with access to bike hire and archery. 19 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. English breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class London City Centre hotel, attractions include Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Kensington Gardens - 3 min walk - 0.3 km
  • Marble Arch - 16 min walk - 1.4 km
  • Kensington High Street - 18 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.0 km

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Pride of Paddington - ‬5 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk
  • ‪Nipa - ‬2 min walk
  • ‪Italian Gardens Café - ‬3 min walk
  • ‪The Victoria, Paddington - ‬4 min walk

About this property

Royal Lancaster London

Luxury hotel with 2 restaurants and 24-hour fitness centre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Royal Lancaster London offers 411 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self-parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Eurocard, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

What is the cancellation policy at Royal Lancaster London?

Royal Lancaster London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Lancaster London?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Royal Lancaster London on 27 Jul 2025 start from NZ$823.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Lancaster London?

Yep, Royal Lancaster London has a self car park for GBP 55.00 per day.

What makes Royal Lancaster London a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Royal Lancaster London.

Is Royal Lancaster London family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that Royal Lancaster London is a hit with families.

Does Royal Lancaster London serve breakfast?

Sure does, English breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Royal Lancaster London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Lancaster London?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Lancaster London?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royal Lancaster London?

Furry friends are welcome at Royal Lancaster London, with food and water bowls on offer.

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1011 reviews
Rating 8 - Good. 168 out of 1011 reviews
Rating 6 - Okay. 28 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast buffet this side of the Langham, Melbourne with a magnificent Hyde Park view
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Nickodemus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great area for walking around Hyde park or shopping along Oxford street. Lancaster gate tube station underneath was a real plus too. The prompt room service and tasty food that came with it was also a selling point. Only shortfall we found was the limited options for food choices at breakfast as two individuals with specific dietary requirements. Also cost for breakfast is a little exoensive so food out nearby is probably cheaper; we did this on two days over our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ron

Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Pleasent staff. Comfortable rooms.
Stayed 2 nights in Mar 2025

6/10 Okay

Nikol, Houston

Stayed 2 nights in Mar 2025

10/10 Excellent

Peri

Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Trevenon

Stayed 1 night in Mar 2025

8/10 Good

Terence

Stayed 1 night in Mar 2025

10/10 Excellent

Sydney

Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Service: I cannot fault the service. All employees were extremely respectful, polite and happy to help. Front of house when checking in were extremely lovely to deal with. They upgraded our rooms and provided adjoining rooms. Rooms: rooms were modern, clean and had the essentials for a trip to London. They were on the smaller side however this isn’t a make or break given the coziness. The bedsheets and bed were 10/10. The comfiest bed and the softest sheets I have experienced in a hotel. The bathrooms were so fluffy and soft, a pleasure to put on. The shower was stand alone which was nice. Location: I was only in the hotel for 1 night due to a family member being admitted to st Mary’s hospital on our trip. I personally wouldn’t find the location great but for a 5 star, exceptional attentive service, super clean, modern and comfy hotel I could overlook location. I would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Decade of Unforgettable Memories - Thank you

Ten years ago, I visited Royal Lancaster London (then Lancaster London) with my girlfriend—now my wife. It was my first time in London, and I was filled with excitement. Arriving early in the morning, we simply asked to store our luggage, but the incredibly kind staff surprised us with an early check-in. This thoughtful gesture allowed me to freshen up before starting my London adventure. That visit was even more special as I had planned to propose. I shared my plans with the hotel, and they went above and beyond, decorating our room for the occasion. Their hospitality left a lasting impression. A decade later, now living in London for years, we returned to celebrate our proposal anniversary—with our 3-year-old son and another baby on the way. Once again, Royal Lancaster exceeded expectations. They not only decorated our room beautifully but also arranged for us to have the same breathtaking view as 10 years ago. They even provided extra cushions for my wife’s comfort and special amenities for our little one. The most touching part? A surprise experience that made our stay truly unforgettable—something I’ll keep secret so future guests can enjoy their own magical moments. A heartfelt thank you to the exceptional staff for their kindness and professionalism. Royal Lancaster London isn’t just a hotel—it’s a place where memories are made. We will definitely return again!
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 star experience all around!

Amazing 5 star experience all around! Check is early and everyone very helpful. Room was comfortable and spacious with a gorgeous view. Service was top notch. Traveled with my 3 year old son and everyone was helpful and friendly. I highly recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whilst a triple was booked the room wa snot prepared for it, we called and asked for it to be made whilst at dinner, arrived back and had to call a second time for it be made up, not ideal and certainly not what I’d expected for the cost and reputation of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Yuqing

Stayed 1 night in Mar 2025

10/10 Excellent

Noelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved and enjoyed my stay. The property was nicely maintained and easy to navigate. The location is perfect, in a quiet neighborhood but close enough to the city and accessibility to public transportation was a plus! The service I received was unmatched. Each staff member I interacted with was helpful, knowledgeable in their field and very kind. Would recommend anyone to stay at this property.
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2025