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Royal Lancaster London

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Royal Lancaster London

Front of property – evening/night
Creator video
Bar (on property)
Interior
Daily English breakfast (GBP 35 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Lancaster Terrace, London, England, W2 2TY
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Marble Arch
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room (Classic Room)

Premium bedding, minibar, in-room safe, desk

Classic Double Room (Classic Room)

9.6 out of 10
Exceptional
(52 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite

Spires Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Family Suite

Studio Family Suite

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at Royal Lancaster London. Within steps you'll find popular attractions like Hyde Park and Kensington Gardens. Highlights at this family-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .A day of pampering can include body wraps and body scrubs. The restaurant, Island Grill, serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the gym along with access to bike hire and archery. 19 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. English breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class London City Centre hotel, attractions include Marble Arch and Kensington High Street.

What's nearby

  • Kensington Gardens - 1 min walk - 0.2 km
  • Hyde Park - 2 min walk - 0.2 km
  • Paddington Central - 9 min walk - 0.8 km
  • Queensway - 10 min walk - 0.9 km
  • Marble Arch - 16 min walk - 1.4 km

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Italian Gardens Café - ‬3 min walk
  • ‪Nipa - ‬2 min walk
  • ‪The Swan - ‬3 min walk
  • ‪The Victoria - ‬4 min walk
  • ‪Les Filles - ‬5 min walk

About this property

Royal Lancaster London

Luxury hotel with 2 restaurants and 24-hour fitness centre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Royal Lancaster London offers 411 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per day)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self-parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Eurocard, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

What is the cancellation policy at Royal Lancaster London?

Royal Lancaster London offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Royal Lancaster London?

Yep, Royal Lancaster London has a self car park for GBP 55.00 per day. A self car park is also available, for a fee.

What makes Royal Lancaster London a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Royal Lancaster London.

Is Royal Lancaster London family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that Royal Lancaster London is a hit with families.

Does Royal Lancaster London serve breakfast?

Sure does, English breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Royal Lancaster London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Lancaster London?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Lancaster London?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royal Lancaster London?

Furry friends are welcome at Royal Lancaster London, with food and water bowls on offer.

Royal Lancaster London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1010 reviews
Rating 8 - Good. 133 out of 1010 reviews
Rating 6 - Okay. 27 out of 1010 reviews
Rating 4 - Poor. 17 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graham, Coldstream

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and roomy rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel staff, morning breakfast and evening bar. Need a different restaurant but always great relaxing stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

brian

Stayed 2 nights in Sep 2025

4/10 Poor

Alexa

Stayed 3 nights in Sep 2025

10/10 Excellent

Zhonglei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff with very warm attitude on my request
Stayed 3 nights in Sep 2025

10/10 Excellent

Sabina

Stayed 4 nights in Sep 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Sep 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susilina

Liked: Cleanliness, property conditions & facilities
Hotel smells so nice.
Stayed 5 nights in Sep 2025

2/10 Terrible

Alejandro

Stayed 1 night in Aug 2025

10/10 Excellent

SHAIMAA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Sep 2025

8/10 Good

margaret

Stayed 2 nights in Sep 2025

2/10 Terrible

Alejandro

Stayed 2 nights in Sep 2025

10/10 Excellent

Marthinus

Stayed 1 night in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was the friendliest and most helpful we’ve had in London. Excellent location if you want to take the Heathrow Express from Paddington or be near Kensington Park/Hyde Park.
Stayed 1 night in Sep 2025

6/10 Okay

Patrick, Covehead Road

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Wasn’t really overwhelmed though given the price. Room was very small…but had nice view.
Stayed 4 nights in Sep 2025

2/10 Terrible

Nicolla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t believe the price….

I will never use hotel.com again and this hotel. When I made the booking it was from Singapore where I live and make my bookings from. The amount was $600. Suddenly the app has changed and that amount was $600usd despite all my other bookings being in sgd. its fraudulent behaviour and deceitful.
Stayed 1 night in Sep 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Everyone was extremely friendly and very accommodating! Would recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ibrahim.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yan

Stayed 2 nights in Sep 2025

10/10 Excellent

Rohan

Very satisfied

Really excellent hotel. Great location. Nice staff. Thank you! Highly recommended. I’d stay there next time in London! Good food options close by.
Stayed 1 night in Aug 2025

10/10 Excellent

Joud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael, DYER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here more often.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee Anne

Stayed 2 nights in Aug 2025