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Shepherd's Bush Flats

Property class: 3

Photo gallery for Shepherd's Bush Flats

Dining
Studio
Studio | Private kitchen
Private kitchenette
Studio

Reviews

4.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Kitchen

Explore the area

View map
57 Elmo Road Shepherd Bush, London, England, W12 9EA
  • Place, Shepherd's Bush Empire
    ‪6 min drive‬
  • Place, River Thames
    ‪6 min drive‬
  • Place, Westfield London Shopping Centre
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

London

At Shepherd's Bush Flats you'll be 3.3 km (2.1 mi) from Kensington High Street and 2 km (1.2 mi) from Westfield London Shopping Centre. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas. .Attractions within a 10-minute drive of this 3-property class Hammersmith and Fulham guest house include River Thames and Kensington Gardens.
View more Guest houses in LondonOpens in a new window

What's nearby

  • MATRADE Loftus Road Stadium - 15 min walk - 1.3 km
  • Shepherd's Bush Empire - 6 min drive - 2.0 km
  • River Thames - 6 min drive - 2.0 km
  • Westfield London Shopping Centre - 6 min drive - 1.7 km
  • Eventim Apollo - 7 min drive - 2.1 km

Getting around

  • Stamford Brook Underground Station - 16 min walk
  • Acton Central Overground Station - 19 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Cafe Paolo - ‬6 min walk
  • ‪The Princess Victoria - ‬5 min walk
  • ‪The Askew - ‬4 min walk
  • ‪Atom Coffee - ‬3 min walk
  • ‪Proud Mary's - ‬9 min walk

About this property

Shepherd's Bush Flats

WiFi is free in public spaces.

This 3-star London guest house is smoke free.

  • 7 guestrooms or units
  • No smoking on site
Shepherd's Bush Flats offers 7 accommodations with coffee/tea makers and shared/communal kitchens. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (limited availability)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Shared kitchen access

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternative location: [Cromwell International Hotel, 139-141 Cromwell Road London SW7 4DX]

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Shepherd's Bush Flats Guesthouse

Shepherd's Bush Flats house

Shepherd's Bush Flats London

Shepherd's Bush Flats Guesthouse

Shepherd's Bush Flats Guesthouse London

Frequently asked questions

Is there a free airport shuttle available at Shepherd's Bush Flats?

No, Shepherd's Bush Flats does not offer an airport shuttle service.

What time are check-in & check-out at Shepherd's Bush Flats?

Check-in begins at 2:30 PM. Check-out time is 10 AM.

Are pets allowed at Shepherd's Bush Flats?

No, pets are not allowed.

Shepherd's Bush Flats Reviews

Reviews

4.6
Rating 10 - Excellent. 6 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 13 out of 66 reviews
Rating 2 - Terrible. 29 out of 66 reviews

5.0/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service
very well priced
Verified review

10/10 Excellent

Ghazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It is beautiful flat clean you can find everything you want nearby you shopping centre and very nice place and very nice people I really enjoyed
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Mohammed Bello

I find the apartment so attractive and the management highly hospitable. I wish to recommend my friends in the future if given the chance.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Klaudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, the worst accommodation I have ever been to.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
So bad, we couldn’t even stay at the property and had to find alternative accommodation. The front door had seemed to be kicked in, it stank of sewage and the manager has been nothing but an issue. Do not stay here!
Verified review

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go, simply don't go!

Imagine you book a place to stay and you have to go at the middle of the night to a different hotel 4 km away from your final destination just to pick up your key and the receptionist don't help you at all to reach your room....
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Service was what you'd expect at that price range

The hotel was in a nice neighborhood and the tube station was near enough as well as bus stops. The flat was quite dirty when we arrived and some of the electronics provided didn't quite work either. The room was also quite small and the walls were thin as paper. Really enjoyed our stay though, the price was affordable and there were great restaurants nearby. The policy for getting our keys was quite confusing as well, and we never saw a single member of staff.
Stayed 5 nights in Apr 2023
Verified review

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is hard to find, the street name is not correct, there is no reception, after several times trying to call, they don't answer the phone, they left us waiting for hours on the street, I could see through another guest that the place is dirty , it stinks, it doesn't have heating, it doesn't have hot water, it doesn't have any infrastructure that would even look like a place to sleep. The phone attendant is rude, we didn't stay there, I want my money back.
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Verified traveller

The flat is very basic. Nice part of town with lots of eateries nearby. Bed was comfy and clean. Had a good nights sleep. Room needs dusting under the bed and fridge needs cleaning. Bathroom was surface clean with toiletries however full of black mould. I was contacted from three different numbers before I arrived, asking when I was arriving despite the fact I phoned 3 days before announcing when I would be arriving as requested. I was left waiting 20 minutes outside regardless which was a little stressful. If you are looking for somewhere cheap to lay your head then this place works.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Kanav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I only booked as it was cost friendly in my budget. I did not paid much attention to reviews but when I visited this property I didn't even stayed, I looked for an another option. Main entrance Door seems for anyone to just kick in and come and then same for room entrance. Property is so old that I don't think anyone will stay. Altogether I feel that's why this is a non refundable property. I lost my entire money on it but I think I am happy with the loss after really looking at the property. Don't book.
Stayed 4 nights in Sep 2023
Verified review

4/10 Poor

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Pas terrible très petit. Impossible d’annuler la réservation. Pas de table pour manger. Très mauvais n’y aller pas!
Stayed 5 nights in Jul 2023
Verified review

4/10 Poor

Tomás Vladimir

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La ducha no iba nada bien y en general estaba todo bastante sucio. Aunque la ubicación es buena y el casero muy agradable.
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Moritz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war eine Katastrophe. Die Wände haben alle geschimmelt. Die Dusche war kaputt und hatte keine Tür. Das Zimmer war nicht gereinigt und die Ausstattung funktionierte nicht
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service
When I reach to the location no one was receiving my call I wait for almost 30 min outside the hotel but no one bothered . I was so tried and the weather was not good as well so I have to find 1 more room .
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hell

This place is a dump. Heating didn’t work, fridge didn’t work, peeling paint, damp patches and smelled of damp. Toilet and shower room in disgusting condition. Door lock came away in my hand. I don’t understand how they have a licence.
Stayed 12 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This place is an absolute disaster. To start off, the price of 50 pounds per night in absolutely ridiculous. The room is worth no more than 20 pounds. I asked for instructions on how to find the place and those were super unclear. The number on the flat had an additional letter. Had no idea if that is the door I need to try the key, thus I tried to unlock the wrong door and finally found the right door, after 5-10 minutes of trying. Called the 24 reception and no one picked up the phone. Disappointed from this point on. I enter the room and it was very unpleasant to show this room to the girl. At least charm beats looks. The corner of the wall looked like it would fall apart, the bed was very nosiy, one turn and it wakes you up. The toilet was in a very bad state. The wall again had cracks, holes and whatnot. To top this off, the shower wasn't working at all. The room I had is 57 G2 and I would recomment to pay 10-20 more pounds in a proper hotel. I am not sure how this company even allows people to stay in this place. The view we had from the window was disguting as well. It was a cemented flooring with loads if trash and a broken bbq. You can also hear everything from the people walking upstairs. Complete disaster! I would love to get at least half of the money back!
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing much to like, awful room, damp walls, rubbish outside the window...
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Paula

Disliked: Property conditions & facilities

Won't be back

Don't know if it was just my room but I strongly recommend before anymore bookings are made the owners decorate, carry out repairs and clean the room. On the up side towels were brilliant white.
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small little room with kitchen

No remote control on arrival. Had to call up for a remote control. No dustbin. Room wasn’t cleaned properly from when previous people used it. Socks on the floor aswell as other personal stuff.
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Sukanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed place

Tried to reconfirm with the flat by calling the number was given but never replied. Tried to call since lunch time until we got there outside the flat still no one answered my call, over 3 hrs of trying we’ve got in the flat, the conditions of the room was dusty dirty! The bed was ok looked clean but not comfortable. Toilet was dirty too. The location was easy to get to Shepherd bush station by bus or taxi . Taxi is about £9
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Verified traveller

S****hole hovel!

I stayed for o e night and the place is disgusting. I missed a flight and needed to be in London for one more night. This place is a s*** hole. I think trump was talking anoit this place. It reminded me of one of this half way house for drug addicts you see in the films. How, pray tell, do these people stay in business. I was afraid to take a shower. Oh! The had a guy literally waiting at my door at 10 am to check out. Good thing I was ready. Horrible.
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Simon

Now windows and therefore no fresh air/ventilation. Dirty and in poor condition. Very few utensils available.
Stayed 3 nights in Jul 2018
Verified review

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible

There was no hot water shower was stone cold fride had rotting food inside hall way was falling apart front door was broken and wide open all the time any body could have just walking to the flats. There was rubbish piled up outside was very very poor to say the least would like it if someone could contact me about my stay because I'm am very unhappy and would like some form of compensation
Stayed 2 nights in Aug 2018
Verified review

4/10 Poor

Lars

Disliked: Cleanliness, staff & service, property conditions & facilities

Keine 3 Sterne wert!

Wir waren vom Zustand des Duschbades und des Zimmers sehr enttäuscht. Schwarzer Schimmel, abblätternde Farbe von den feuchten Wänden im Bad, Durchlaufschaden an der Zimmerdecke usw. Und wenn man für 2 Personen ein Doppelzimmer bucht, kann man 2 Kopfkissen erwarten. Keine Rezeption im Haus. Schlecht, wenn man spät abends ankommt und nichts mehr regeln kann. Der Zustand der Zimmer ist offenbar sehr unterschiedlich, wie die extremen Bewertungsunterschiede zeigen. Unser Duschbad war so schlecht, wie wir es nur aus ärmsten Entwicklungsländern kennen!
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Daniele

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stanza gradevole in cui alloggiare per passare qualche giorno in visita a Londra
Stayed 6 nights in Aug 2018