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Star Hotel

2.0 star property
Hotel in London, near Kensington High Street

Photo gallery for Star Hotel

Triple Room
Reception hall
Garden
Reception hall
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Kensington High Street
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪13 min walk‬
  • Westfield London Shopping Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(31 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

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London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
3.9 out of 5, Good, 150 reviews
The price is NZ$247
includes taxes & fees
31 Aug - 1 Sept
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About the area

London

At Star Hotel you'll be within just a 15-minute stroll of popular places like Kensington High Street and Olympia Conference and Exhibition Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-out and luggage storage. Plus you'll find a vending machine. .Attractions within a 20-minute walk of this Hammersmith and Fulham hotel include Westfield London Shopping Centre and Thames River.

What's nearby

  • Eventim Apollo - 12 min walk - 1.0 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 13 min walk - 1.2 km
  • Westfield London Shopping Centre - 15 min walk - 1.3 km
  • Hyde Park - 7 min drive - 4.3 km

Getting around

  • Hammersmith Station - 8 min walk
  • Kensington (Olympia) Station - 12 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬5 min walk
  • ‪The Brackenbury Wine Rooms - ‬6 min walk
  • ‪Duke Of Hammersmith - ‬6 min walk
  • ‪Los Molinos - ‬1 min walk
  • ‪Richmond Arms - ‬3 min walk

About this property

Star Hotel

Hotel in London, near Kensington High Street
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Frequently asked questions

What is the cancellation policy at Star Hotel?

Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Star Hotel serve breakfast?

Sure does, breakfast is offered daily.

Is there a free airport shuttle available at Star Hotel?

No, Star Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Star Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Star Hotel?

No, pets are not allowed.

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 379 out of 628 reviews
Rating 8 - Good. 186 out of 628 reviews
Rating 6 - Okay. 50 out of 628 reviews
Rating 4 - Poor. 8 out of 628 reviews
Rating 2 - Terrible. 5 out of 628 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean. The neighborhood was decent and walkable.
Stayed 1 night in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and accessibility to what we needed.
Stayed 2 nights in May 2025

10/10 Excellent

chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options nearby, quieter location. Felt safe during our stay, staff was very attentive and kind. Would stay again!
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tomos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless

Spotless. Room had everything I needed for a business trip and excellent value.
Stayed 1 night in May 2025

10/10 Excellent

Debbie, Elk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and community is lovely
Stayed 3 nights in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Tian Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and accessible location via transit.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tube, clean, very friendly and proffesional staff.
Stayed 2 nights in May 2025

8/10 Good

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and proffesional staff, close to subway, close to restaurants and coofe shops.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect for two and was perfect for the two nights we were in London. Was close to tube and made for easy movement around the city. Room was safe with lock on door.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed a couple of nights in March. Fantastic place to stay with reasonable rates and room sizes for London. Location is good for transport links, close to both Hammersmith and Shepherds Bush. Only downside was the shower - the way it was installed meant you could barely open the door and struggled to get in. Being up on the top floor also meant water pressure was low. Otherwise we enjoyed our stay. Staff were all friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 👋😘
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, super clean, responsive staff. Only thing is bring your own toiletries - hotel provides only a small packet of combined shampoo+body wash.
Stayed 2 nights in Apr 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Barry P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. But not super nice. Should consider a remodel to include an elevator. They wanted an additional £8/night for AC use, which I didn’t love. Also the shower door opens way too little. At 320 US pounds I had to squeeze through. Bigger people wouldn’t be able to get in. TV was insultingly small.
Stayed 3 nights in Apr 2025

8/10 Good

chistopher lee

Liked: Cleanliness, staff & service
Stayed 20 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend! Front desk person is amazing!!!!
Stayed 10 nights in Sep 2024

8/10 Good

Linh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The reservation show hotel have wifi, but actually has no wifi at all. The wifi is not working at all, ask receptionist, but end up still No WiFi
Stayed 2 nights in Apr 2025

8/10 Good

Tyeisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The space was nice and intimate enough to where you somewhat feel like you’re in your own studio home. Only downside was that the WiFi did not work efficiently but when asked about it, the receptionist was very transparent about their ongoing issue and reassured that it is something they are actively working on. Definitely a respectable and professional establishment.
Stayed 4 nights in Apr 2025

10/10 Excellent

Louis

Stayed 1 night in Apr 2025

8/10 Good

Randy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean hotel

Last minute booking here, clean and comfortable. The staff were incredibly friendly and great customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Yun Jae, Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025