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Star Hotel

2.0 star property
Hotel in London, near Kensington High Street

Photo gallery for Star Hotel

Triple Room
View from property
Exterior
Front of property
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Kensington High Street
    ‪13 min walk‬
  • Westfield London Shopping Centre
    ‪15 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

London

At Star Hotel you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-out and luggage storage. Plus you'll find a vending machine. .With a stay at this Hammersmith and Fulham hotel, you'll be 3.9 km (2.4 mi) from Hyde Park and 3.8 km (2.3 mi) from Royal Albert Hall.

What's nearby

  • Eventim Apollo - 12 min walk - 1.0 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 13 min walk - 1.2 km
  • Westfield London Shopping Centre - 15 min walk - 1.3 km
  • Hyde Park - 7 min drive - 4.3 km

Getting around

  • Hammersmith Station - 8 min walk
  • Kensington (Olympia) Station - 12 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪The Brackenbury Wine Rooms - ‬6 min walk
  • ‪Duke of Hammersmith - ‬6 min walk
  • ‪The Queen's Head, Hammersmith - ‬4 min walk
  • ‪The Grove Bar & Restaurant - ‬7 min walk
  • ‪Wagamama Hammersmith - ‬6 min walk

About this property

Star Hotel

Hotel in London, near Kensington High Street
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Frequently asked questions

What is the cancellation policy at Star Hotel?

Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Star Hotel serve breakfast?

Sure does, breakfast is offered daily.

Is there a free airport shuttle available at Star Hotel?

No, Star Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Star Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Star Hotel?

No, pets are not allowed.

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 360 out of 598 reviews
Rating 8 - Good. 180 out of 598 reviews
Rating 6 - Okay. 46 out of 598 reviews
Rating 4 - Poor. 7 out of 598 reviews
Rating 2 - Terrible. 5 out of 598 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

chistopher lee

Liked: Cleanliness, staff & service
Stayed 20 nights in Mar 2025

8/10 Good

Luis

Stayed 2 nights in Apr 2025

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tight and steep stairwell. No elevator.
Stayed 1 night in Jan 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Stayed for a week in Spring 2025 in a standard room, 2 people. We were full-on tourists add day long, so we basically only slept in the hotel. Loved: the place was very clean and we were surprised to have house-keeping every day. The staff we encountered were all incredibly kind, thoughtful, and helpful. The room had all we would need, very little frills, but solid accommodations. The hotel is in between 2 Tube stops, Shepard's Bush and Hammersmith. We used Hammersmith almost exclusively, as took about 10 minutes to walk vs 20 to get to SB. There were a lot of places to eat and bars in the area, but we never were there during the day to enjoy. There were even bikes nearby! Issues: the WiFi was abysmal--not weak, just not even there half the time. We relied to on it to make plans for the next day and Facetime home, so it was really hard to not have it. We wished they still did breakfast, that would have been amazing. I wish they had instructions for the outlets, as it was our first time in the UK and we didn't know to "turn on" the outlets and I shorted out something we had brought.
Stayed 6 nights in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and worked great for our needs! There are many places to eat, as well as a grocery store, nearby. There are many public transportation stations that are within a ten to fifteen minute walk.

2/10 Terrible

Angely, Hastings

Stayed 2 nights in Mar 2025

10/10 Excellent

Bessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and cosy place to stay- thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We loved this place. It was perfect for the 4 of us friends. They cleaned the room everyday which was nice to come back to. The beds were comfortable. They were very friendly, so overall I have no complaints at all. Definitely would stay here again
Stayed 9 nights in Mar 2025

10/10 Excellent

Donna

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so cute and an easy walk to the train station to get downtown, the staff was absolutely lovely and so easy to ask questions about the local spots.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Perfect
Stayed 1 night in Feb 2025

8/10 Good

P S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Star Hotel was in a charming building. It's clearly older than you might find, say, in the US, but was clean and maintained. It was a bit of a walk to/from the Hammersmith station after a long travel days, but not terrible. The beds were OK. Bathroom was lovely. It was a bargain for two adults and two teens in our group. Protip- there's a Tesco just behind the wonderful bakery across the street. Stock up on your snacks and waters there.
Stayed 7 nights in Feb 2025

10/10 Excellent

Alli

Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Staff were very friendly, room was clean and comfy and a great location. Will be staying again
Stayed 1 night in Feb 2025

10/10 Excellent

Warren

Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice place. Close to train station. Personnel is so nice. Good acommodations.
Stayed 2 nights in Feb 2025

10/10 Excellent

sara

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect simplicity

Wonderful stay, lovely greeting, very helpful. First thing I noticed was how fresh and clean the hotel smelled and looked. Bed comfy and room a really nice size
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia, Camarillo

Stayed 2 nights in Jan 2025

10/10 Excellent

Cecilia, Camarillo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is like a Victorian house. The rooms are rather small but we only need it for sleeping since we are out all day long. Expedia stated that the room which has 2 twin beds sleeps 3. Thinking that the beds can be combined, I booked it. Evidently the hotel does not move and combine their beds. But, Staff went above and beyond in giving us extra room for the night, then transferred us in a triple room the next day. They even took care of loading our luggages to the room while we were out on a trip. Hotel is also close to Hammersmith train station, about 10 mins walk. Overall, our stay was excellent and would recommend this hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna

Stayed 1 night in Jan 2025

8/10 Good

Catherine, Toronto

Liked: Cleanliness, staff & service
Window dated, no elevator, temperature of water in shower not hot enough, charged us deposit and returned it to ys with a much currency. Staff helpful in carrying luggages up and down the steep stairs and giving us extra duvets in a cold night.
Stayed 2 nights in Jan 2025

6/10 Okay

daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Paper thin walls.
Stayed 1 night in Jan 2025