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ARK Canary Wharf

4.0 star property
Hotel with a 24-hour fitness centre, near Cutty Sark

Photo gallery for ARK Canary Wharf

Lobby
Indoor pool
Fitness studio
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
The current price is NZ$201
includes taxes & fees
10 May - 11 May

Explore the area

Map
20 Crossharbour Plaza, London, England, E14 9YF
  • O2 Arena
    ‪5 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • Tower Bridge
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio

Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Memory foam bed
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

Highlights

Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Memory foam bed
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Memory foam bed
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Classic studio

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Interior

One Bedroom Flat

  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
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4.4 out of 5, Excellent, 186 reviews
The price is NZ$152
includes taxes & fees
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About the area

London

ARK Canary Wharf places you in the centre of London, within a 30-minute stroll of Cutty Sark and Greenwich Market. Highlights at this hotel include an indoor swimming pool, and in-room kitchenettes and free WiFi. .The café, Another Brother, is open for breakfast, brunch and lunch. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM. There's also the convenience of self parking. .With a stay at this 4-property class Canary Wharf hotel, you'll be 2.4 km (1.5 mi) from National Maritime Museum and 4.1 km (2.6 mi) from O2 Arena.

What's nearby

  • O2 Arena - 5 min drive - 2.7 km
  • Cutty Sark - 7 min drive - 2.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.3 km
  • National Maritime Museum - 9 min drive - 6.0 km
  • Tower Bridge - 11 min drive - 5.3 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London (LCY-London City) - 12 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Byblos Harbour - ‬6 min walk
  • ‪Pret a Manger - ‬7 min walk
  • ‪Goodman Steakhouse - ‬7 min walk
  • ‪Cinnamon Restaurant and Bar - ‬8 min walk

About this property

ARK Canary Wharf

Hotel with a 24-hour fitness centre, near Cutty Sark
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 151 guestrooms or units
  • 20 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, French, Italian, Spanish

Similar properties

Front of property

Novotel London Canary Wharf Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,003 reviews
The price is NZ$329
includes taxes & fees
25 May - 26 May
Novotel London Canary Wharf Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8:30 AM to 1:00 PM for a fee: GBP 7.50 to 15 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 15 per person
  • Self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

What is the cancellation policy at ARK Canary Wharf?

ARK Canary Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARK Canary Wharf?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at ARK Canary Wharf on 10 May 2025 start from NZ$201.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARK Canary Wharf?

Yep, ARK Canary Wharf has a self car park for GBP 12 per night. Onsite parking is limited.

Does ARK Canary Wharf have a pool?

Yep, and guests love it! ARK Canary Wharf has an indoor pool.

What makes ARK Canary Wharf a romantic place to stay?

A bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at ARK Canary Wharf.

Does ARK Canary Wharf serve breakfast?

You bet, full brekkie is available weekdays between 7:30 AM and 1:00 PM and weekends between 8:30 AM and 1:00 PM.

Is there a free airport shuttle available at ARK Canary Wharf?

No, ARK Canary Wharf does not offer an airport shuttle service.

What time are check-in & check-out at ARK Canary Wharf?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ARK Canary Wharf?

No, only service animals are allowed.

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 556 out of 1284 reviews
Rating 8 - Good. 295 out of 1284 reviews
Rating 6 - Okay. 166 out of 1284 reviews
Rating 4 - Poor. 119 out of 1284 reviews
Rating 2 - Terrible. 148 out of 1284 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 My favourite hotel in London!

I recently stayed at ARK for the second time, this time with my boyfriend to celebrate my birthday, and it was just as incredible as I remembered. From the moment we arrived, the receptionist was so kind, welcoming, and helpful, making the check-in process seamless. Their warmth and professionalism truly made us feel at home. The amenities here are absolutely outstanding. The swimming pool is a highlight—not only is it beautifully maintained, but the views while swimming are breathtaking. We also made the most of the sauna, steam room, hot tub, and cinema room, all of which added to the luxury of our stay. The pool table was a fun addition, giving us even more ways to relax and enjoy ourselves. Waking up to the stunning city views and indulging in all the amazing facilities made my birthday celebration truly unforgettable. Having stayed here twice now, I can confidently say this is one of the best places to stay in Canary Wharf, and I will definitely be returning again in the future!
Stayed 1 night in Jan 2025

8/10 Good

Ipek

Liked: Room comfort
Disliked: Cleanliness

Not bad but definitely needs improvement

Location is good for my visit purpose. Room is small , so if you are a solo traveller its no problem at all but for couples, too small. Bathroom is very very small , for me it wasnt a problem as I am a small person but for someone who has a big figure, can be a problem as both the sink and the shower is tiny. When i first went in my room, it was so obvious that there was not any proper cleaning. Bed sheets with hairs and some other visible bits. Door handles and kettle are sticky. No dish soap left, clear that no one even bothered to check. Toilet seemed ok at first but when i checked in detail, a mess! They probably hope that not doing a thorough cleaning would go unnoticed if you are not careful but its toilet!!!!!! First thing hotels must make sure is the toilets are completely bleached all over as its very easy to catch illness from toilets. TV was terrible, but I didnt need it at all so personally it didnt bother me this time. I am happy that as soon as I informed the friendly staff on the reception, they immediately come and change the sheets and clean the toilet properly. I am giving good score based purely on my personal experience. But thinking about everything all at once, hotel must review and improve their rooms and especially cleaning processes.
Stayed 1 night in Feb 2025

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely except the noise from the DLR which made it hard to sleep until around 11pm when it stopped.
Stayed 3 nights in Jan 2025

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aline Izadora

Stayed 1 night in Jan 2025

8/10 Good

Zola

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning facilities. I was just disappointed that I came home to a room that was not cleaned despite my request for my room to be cleaned.
Stayed 2 nights in Jan 2025

6/10 Okay

Leon

Stayed 1 night in Nov 2024

6/10 Okay

Leon

Business traveller
Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberley

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025

2/10 Terrible

Tasnina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Disastrous Stay I wish I could give zero stars for my stay at Ark Hotel, as it was undoubtedly one of the worst experiences I’ve ever had. From start to finish, the visit was riddled with disappointment and frustration. Firstly, the room lacked a basic amenity – the TV remote was missing, which meant I couldn’t even use the television properly. On top of that, I was not informed beforehand about the lack of robes and slippers for using the sauna and pool facilities. This is a glaring omission that demonstrates poor communication and a lack of care for guest comfort. To make matters worse, the property is not a proper hotel but seems to be a residential building passed off as one. This is highly misleading and adds to the discomfort of the entire experience. The staff were absolutely horrible – unhelpful, rude, and unprofessional. It’s clear that customer service is not a priority here. Honestly, I regret ever booking a reservation, and I strongly advise others to avoid this so-called hotel at all costs. If I can claim compensation, I absolutely will, as this stay was a waste of time, money, and energy. Save yourself the trouble and book somewhere else. This place is an utter disaster.
Stayed 1 night in Jan 2025

6/10 Okay

Emily

Stayed 2 nights in Nov 2024

10/10 Excellent

Manj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Queen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but I was disappointed they turned the beautiful view beside the pool to a studio instead. It was gorgeous the way it was. Everything else was a 10
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing stay

The positives - comfy bed and pillows and friendly reception team. The not so good - smell of drains in the very very tiny bathroom. Someone else’s hair in the shower plug on arrival. Limescale and dust around the outside of shower. Noisy fridge that had to be turned off to sleep. No air con and even with snow falling in London far too hot. TV did not work but helpful receptionist explained the connections are all loose so came and jiggled with it. Loose plug on the wall. I could deal with the DLR noise but some may not. Free WiFi but it was immediately intercepted by scammers so be careful.
Stayed 2 nights in Jan 2025

8/10 Good

Leonardo

Stayed 2 nights in Jan 2025

8/10 Good

Curtis, Peterborough

Stayed 1 night in Dec 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY

Absolutely the worst. Do not come here at. Matter a fact don’t even use hotels.com because they are just as worthless. Picture are incredibly deceitful. I had booked a three night stay and as soon as I walked in it was horrid. Nevermind the small space, the bugs and gnats in the shower were enough to raise concerns to front desk. The not so helpful and rude agent looked at us as if we were stupid and did not want to switch us rooms but ultimately did. Then this one had stains on the bed! Disgusting! I booked the Hilton plaza the next day. Hotels.com did absolutely nothing when I raised my concerns and “followed up with the hotel” after nearly a month of no contact I emailed them to see what was happening and they replied they would get back to me within 48 hours. I received that message 3 times. So an additional week for them to tell me they would not refund me due to their policy. My recommendation is never to go to this property and to book directly at the hotel you want to stay at. You get rewards and don’t have to deal with hotels.com incompetent customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Cassandra Marie, Lehigh Acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot pay to check in early, but the location was nice.
Stayed 4 nights in Dec 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tyreek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

john

Stayed 2 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024