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ARK Canary Wharf

4.0 star property
Hotel with an indoor pool, near Cutty Sark

Photo gallery for ARK Canary Wharf

Fitness studio
Lobby
Indoor pool
Reception
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room
The current price is NZ$158
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Room options

Classic Studio

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic studio

  • Sleeps 2

Premium Studio

  • Sleeps 2

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

Studio

  • Sleeps 1
  • 1 Single Bed

Cozy Studio

  • Sleeps 1

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About the area

London

ARK Canary Wharf places you in the centre of London, within a 30-minute stroll of Cutty Sark and Greenwich Market. Highlights at this hotel include an indoor swimming pool, and in-room kitchenettes and free WiFi. .The café, Another Brother, is open for breakfast, brunch and lunch. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM. There's also the convenience of self parking. .With a stay at this 4-property class Canary Wharf hotel, you'll be 2.4 km (1.5 mi) from National Maritime Museum and 4.1 km (2.6 mi) from O2 Arena.

What's nearby

  • One Canada Square - 14 min walk - 1.2 km
  • Billingsgate Market - 15 min walk - 1.3 km
  • Thames River - 16 min walk - 1.4 km
  • Cutty Sark - 8 min drive - 2.0 km
  • National Maritime Museum - 12 min drive - 2.4 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London (LCY-London City) - 12 min drive

Restaurants

  • ‪Deun Deun - ‬9 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Pret A Manger - ‬7 min walk
  • ‪Fika Xchange - ‬2 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 151 guestrooms or units
  • 20 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

What is the cancellation policy at ARK Canary Wharf?

ARK Canary Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARK Canary Wharf?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at ARK Canary Wharf on 15 Feb 2026 start from NZ$158.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARK Canary Wharf?

Yep, ARK Canary Wharf has a covered self car park for GBP 20 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does ARK Canary Wharf have a pool?

Yep, and guests love it! ARK Canary Wharf has an indoor pool.

What makes ARK Canary Wharf a romantic place to stay?

A bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at ARK Canary Wharf.

Does ARK Canary Wharf serve breakfast?

You bet, full brekkie is available weekdays between 7:30 AM and 1:00 PM and weekends between 8:30 AM and 1:00 PM.

Is there a free airport shuttle available at ARK Canary Wharf?

No, ARK Canary Wharf does not offer an airport shuttle service.

What time are check-in & check-out at ARK Canary Wharf?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ARK Canary Wharf?

No, only service animals are allowed.

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 624 out of 1505 reviews
Rating 8 - Good. 341 out of 1505 reviews
Rating 6 - Okay. 201 out of 1505 reviews
Rating 4 - Poor. 156 out of 1505 reviews
Rating 2 - Terrible. 183 out of 1505 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amalia

Stayed 3 nights in Nov 2025

10/10 Excellent

Temi

Stayed 1 night in Nov 2025

10/10 Excellent

Mano

Stayed 3 nights in Nov 2025

8/10 Good

Lidia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

8/10 Good

kay

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

4/10 Poor

Matthew

Stayed 3 nights in Nov 2025

10/10 Excellent

Chloe

Business traveller
Liked: Staff & service, property conditions & facilities
It's my 2nd time at ARK and I have already booked my next stay. However I had some drinks glasses delivered to my room and the bottoms were still very dirty so I just used the clean mugs provided in the room. Otherwise the atmosphere, people, location and rooms are all phenomenal.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 3 nights in Oct 2025

2/10 Terrible

Catriona

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Chijioke

Liked: Cleanliness, staff & service, amenities
Great weekend. Stayed there for three nights and I loved it. Great staffs, clean room even though the bathroom was a bit small. Loved the amenities(jacuzzi, pool, sauna, gym , steam room) although towards the ending of my stay, the jacuzzi wasn’t hot anymore. Affordable too so would recommend. If you don’t mind a little bit of noise, then it’s the best room for you due to the fact that the building and room is close to the train station. Would recommend
Stayed 1 night in Nov 2025

6/10 Okay

Valerie

Liked: Staff & service
Didn’t have breakfast. Pool and jacuzzi should have been warmer. Too cold
Stayed 2 nights in Nov 2025

6/10 Okay

Darshana

Stayed 1 night in Aug 2025

10/10 Excellent

Lena

Stayed 1 night in Nov 2025

2/10 Terrible

Tim

Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this place at all. They were completely uncontactable on multiple occasions, even Expedia couldn’t get hold of them, which says a lot. They offered no help whatsoever. We paid full price, yet half of the facilities were closed, and nobody informed us of that before we booked. To make things worse, the property was unclean and far from what was advertised. Overall, a very poor experience and definitely not worth the money.
Stayed 1 night in Nov 2025

2/10 Terrible

Rachel

Disliked: Property conditions & facilities, room comfort
When we checked in, we were told that a lot of the keys weren’t working and that if ours didn’t, we should contact reception so someone could come up to let us in. When we arrived at our room, the door didn’t work, and staff had to come up to open it. Instead of giving us a new key card, they told us that every time we wanted to leave, we’d have to contact reception so they could come and let us in again. We called reception a second time, but no one answered, so we had to leave our door open, which felt unsafe. The key to the spa also didn’t work, and we had to go down to reception for someone to come up and let us in there as well. It was just a massive inconvenience. This is actually the second time I’ve stayed here — the first time, the spa wasn’t working either. There always seems to be an issue with something. The beds were also really uncomfortable; ours had a slight dip and felt cheap and small. If you’re looking for comfort and a smooth stay, I’d honestly say go elsewhere.
Stayed 2 nights in Nov 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities
Room great quality Great location Great price too
Stayed 1 night in Nov 2025

6/10 Okay

Kristina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Steam room and sauna did not work during trip and the rooms were not hotel standard. No cutlery or cups and glasses but basic and good cafe.
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room neglected. Dirty. The hotel tried to rob me of seven hundred pounds, which was more than the cost of the room, and I had to report it to my bank as fraud. My shower had no door. It was propped up against a wall, and no one came to fix it. Reception staff are absolutely useless and may I confidently say, in the wrong job. -11/10. Horror story. Oh, bonus round, don't expect a sauna, pool or gym. They are lying to you. FRAUD.
Stayed 2 nights in Nov 2025

4/10 Poor

David

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Before checking in, I tried repeatedly to contact ARK about parking — by phone, email, Hotels.com messages, and their own app chat — but received no reply. Calls went to voicemail, emails bounced, and the listed contact details didn’t work. So, expectations were already low before arrival. Check-in was friendly and straightforward, but the shower door in my room was hanging off its hinges. I asked to move rooms, which turned into a bit of a faff with keys and confusion. The second room was dusty, missing amenities, and the TV remote had no batteries. Despite being told to use the app for issues, no one responded. Reception promised to send help, but no one came. The “equipped kitchen” was laughable — a kettle, two glasses, and one teaspoon. No plates, cutlery, or cookware. When I requested utensils for a food delivery, they arrived two hours later. The room was noisy, right next to the lift, with constant “dings”, and the bathroom was tiny. For the price, the overall experience was poor. Even the pool was inaccessible as my key card didn’t work. As someone who stays in London weekly for work, I can safely say there are far better options elsewhere. Would not stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff was amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Mark, Axminster

Travelled with partner
Room was far too hot!
Stayed 2 nights in Oct 2025

6/10 Okay

Richard P

Liked: Cleanliness, staff & service
The room was cramped, there was no Aircon which was desperately needed.Taff were courteous, shared facilities were good.
Stayed 2 nights in Jul 2025