The Park City Grand Plaza Kensington

4.0 star property

Photo gallery for The Park City Grand Plaza Kensington

Front of property
A spacious living room with a beige sofa, a smaller sofa, and a coffee table. There is a fireplace and a large abstract painting on the wall.
A buffet table with various food items, including pastries, sandwiches, and a flower arrangement.
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

Grand Deluxe Double

8.4 out of 10
Very good
(86 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Plaza Executive Double

8.8 out of 10
Excellent
(51 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Plaza Executive Triple

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Suite

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Grand Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

London

You'll be connected to the convention centre at The Park City Grand Plaza Kensington, and within just a 15-minute stroll of popular places like Kensington Gardens and Imperial College London. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a terrace. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Kensington High Street and Natural History Museum.

What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Kensington High Street - 8 min walk - 0.7 km
  • Kensington Gardens - 10 min walk - 0.9 km
  • Royal Albert Hall - 14 min walk - 1.3 km
  • Hyde Park - 17 min walk - 1.5 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 15 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪EVE - Mediterranean Restaurant & Bar - ‬5 min walk
  • ‪The Builders Arms - ‬6 min walk
  • ‪Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk

About this property

The Park City Grand Plaza Kensington

There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 to 30 per person
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Park City Grand Plaza Kensington?

The Park City Grand Plaza Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is The Park City Grand Plaza Kensington family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Park City Grand Plaza Kensington is a hit with families.

Does The Park City Grand Plaza Kensington serve breakfast?

Yep, continental brekkie is offered weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Park City Grand Plaza Kensington?

No, The Park City Grand Plaza Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Park City Grand Plaza Kensington?

Yep, you can grab a meal at The Park City Grand Plaza Kensington's onsite restaurant.

What time are check-in & check-out at The Park City Grand Plaza Kensington?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at The Park City Grand Plaza Kensington?

No, only service animals are allowed.

The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and knowledgeable staff! Great location.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service
Good location, older type hotel, rooms average
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Huseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room and friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Skylee-Storm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for our London stay— close to two central tube stations, clean, comfortable, air conditioned, friendly staff.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Good location. Easy to walk to large grocery stores, subway stop, restaurants. Room was clean and the housekeeping staff was excellent. Comfortable bed. Nice selection of teas and cookies in room each day.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good sized room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didnt have the breakfast but the restaurant is Malaysian food which is limiting for those who may want a wider variety. Rooms were clean, stafg was nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and hotel with a responsive staff, in a great location. Will stay here again for sure.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice quiet location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vernon Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to the tube, and grocery store
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

CHUYA

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very nice room and good check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carolyn

Liked: Amenities, property conditions & facilities
Very clean and quiet. Relaxing.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Betina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a quiet, safe, non-touristy location. The staff were friendly. It’s about a 10 minute walk to the nearest tube station.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Not great but ok
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fabulous location. Clean rooms and well maintained property. Excellent value for cost
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have the breakfast
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Ole Martin

Disliked: Cleanliness, amenities
Helt ok
Stayed 1 night in Apr 2026