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The Pilgrm Hotel

3.0 star property

Photo gallery for The Pilgrm Hotel

Reception
Property video
Small Single
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • 24/7 front desk
The current price is NZ$247
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
25 London Street, London, England, W2 1HH
  • Place, Paddington Central
    ‪6 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Large

Large

Large

8.4 out of 10
Very good
(32 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium

Medium

Medium

7.0 out of 10
Good
(39 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small

Small

Small

7.6 out of 10
Good
(17 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single

Small Single

Small Single

7.6 out of 10
Good
(8 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Bunk

Bunk

Bunk

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

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Exterior

Hotel Indigo London Hyde Park Paddington by IHG

London City Centre
  • Free Wi-Fi
  • Restaurant
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4.1 out of 5, Very good, 1,001 reviews
The price is NZ$282
includes taxes & fees
8 Mar - 9 Mar
Hotel Indigo London Hyde Park Paddington by IHG

About the area

London

The Pilgrm Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Marble Arch and Park Lane.

What's nearby

  • St Mary's Hospital - 2 min walk - 0.2 km
  • Paddington Central - 6 min walk - 0.6 km
  • Hyde Park - 6 min walk - 0.6 km
  • Kensington Gardens - 6 min walk - 0.6 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London (LCY-London City) - 66 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪CÉ LA VI London - ‬2 min walk

About this property

The Pilgrm Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Pilgrm Hotel also features coffee/tea in common area and a water dispenser.

This 3-star London hotel is smoke free.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.50 for adults and from GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Pilgrm Hotel?

The Pilgrm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pilgrm Hotel?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on 1 Mar 2026 start from 247.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Pilgrm Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Pilgrm Hotel.

Does The Pilgrm Hotel serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at The Pilgrm Hotel?

No, The Pilgrm Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Pilgrm Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Pilgrm Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pilgrm Hotel?

Dogs are welcome at The Pilgrm Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

The Pilgrm Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 749 reviews
Rating 8 - Good. 235 out of 749 reviews
Rating 6 - Okay. 107 out of 749 reviews
Rating 4 - Poor. 50 out of 749 reviews
Rating 2 - Terrible. 29 out of 749 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Joshua

A lovely quaint hotel fantastically located near Paddington station and Hyde Park. Perfect for our trip to Winter Wonderland. The staff were friendly, the rooms immaculately cleaned and the Victorian style bathrooms very cute. House keeping was also very good and changed our towels and made the bed. Sadly there are some cons. The lift was out of service (and from the reviews it sounds like this is a recurring problem, not a one off) and our room was located down what felt like a service passage behind the kitchen. This was made quite inconvenient when we arrived with suitcases because they had decided to stack tables and chairs in this narrow hallway for an event. So thanks for that. The “large” room is not very large, and not suitable for 2 people. There is a “wardrobe” that can hold exactly one coat, a single luggage rack, two small bed side tables and a windowsill. There are no other surfaces to put things on so the majority of our stuff ended up on the floor. We were quite sad to discover no in-room kettle. This is a basic facility provided by the worst premier inns. Instead your only option is the very expensive coffee place in the lobby. The free water bottles and refill station was a nice touch though. The room was also very cold in November, with a single pane window and a tiny radiator that did little to heat the room. Our biggest complaint by far however is that our window was located at the front of the building and there are multiple pubs next door and a
Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
4th floor. Broken lift. All the drains in bathroom were not draining properly.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location! Super convenient Delicious breakfast offerings. Easy in and out.
Stayed 1 night in Oct 2025

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff were extremely friendly and helpful. The location so close to Paddington Station was terrific for a newcomer to London.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryle

Stayed 2 nights in Nov 2025

6/10 Okay

Rosa

Travelled with partner
Liked: Cleanliness
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

MaryElizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay at this hotel. Mere minutes from Paddington station.
Stayed 1 night in Nov 2025

10/10 Excellent

Heleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Stayed 1 night in Nov 2025

10/10 Excellent

Angela, carlisle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for Paddington station. Nice coffee bar in the lobby. Nice, but small, rooms.
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Carpet looked like it had just had a deep clean! Staff super friendly!
Stayed 1 night in Oct 2025

8/10 Good

Philip, Bristol

Stayed 2 nights in Aug 2025

10/10 Excellent

Jim

Stayed 1 night in Oct 2025

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As every other review mentioned: the rooms are TINY but you’re not booking this place for the room - you’re booking it because it’s in a fantastic location. You cannot beat the convenience, walkability, proximity to transportation hubs, restaurants, bars, attractions, etc. plus the property makes up for the size in other great ways: they have a cold water bottle filling station, the body products are lovely, the property is beautiful, and the bed is comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Meghan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nowhere to store clothes in a ‘large’ bedroom
Stayed 4 nights in Oct 2025

6/10 Okay

Leah

Travelled with partner
Liked: Cleanliness
Check in was underwhelming by having to self serve ourselves, the reception area was unclear and difficult to find as it turned out to be people that looked like they were hot-desking. We were able to check in early, which was a bonus. However the room was small! It was labelled a medium but it was small for two adults and limited room to walk around one side of the bed. Good breakfast, however service was very slow. Good location right by Paddington station, which I can see makes the hotel more expensive. However, the hotel costs the same as the Hoxton chain and I feel they offer better value for money
Stayed 1 night in Oct 2025

4/10 Poor

Monica

Travelled with partner
Disliked: Property conditions & facilities
Very convenient location. Our room was behind the kitchen and we had to pile our luggage at the door to the bathroom. Coffee was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Rory

Stayed 1 night in Sep 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jesse

Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, but edge of sink needed a little attention. The rubber trim was lifting in the corners, they took care of it right away. It is a cute hotel, but the rooms are on the small side. We booked the large room and that was a bit of a stretch for us both, but we don't spend much time in our room, we are out and about. It is a cozy hotel, close to pubs, easy to walk to sites, Paddington station is across the street. We choose this place for location and convenience.
Stayed 3 nights in Sep 2025

8/10 Good

Bram

Stayed 1 night in Aug 2025