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"Airport shuttle great, general customer service great, surrounding food options great. Property a bit rundown, stayed in level 1 room, could hear gues
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At Fairfield Inn & Suites Los Angeles LAX/El Segundo, you'll be 9.2 km (5.7 mi) from Kia Forum and 9.5 km (5.9 mi) from SoFi Stadium. Highlights at this hotel include free breakfast, an outdoor swimming pool, and a free airport shuttle.
@525 is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. 1701 square feet (158 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of self parking.
Sights within a 20-minute drive of this El Segundo hotel include University of California, Los Angeles and Los Angeles Memorial Coliseum.
Fairfield Inn & Suites Los Angeles LAX/El Segundo ratings based on 10 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Fairfield Inn & Suites Los Angeles LAX/El Segundo
Everyone (4)Couples (4)Family (2)
4 out of 5
Airport shuttle great, general customer service great, surrounding food options great. Property a bit rundown, stayed in level 1 room, could hear guests moving around most of the night and early in the morning as soundproofing was poor in older building.
Posted by Jarrod on 20 Apr. 2024
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Comment from Hotel Management
22 Apr. 2024
by Customer Service
Jarrod, it's fantastic to hear that you appreciated the prompt airport shuttle and the commendable service our team members provided at Fairfield Inn & Suites Los Angeles LAX El Segundo. It's lovely that the local food options met your expectations as well. We understand your concerns about noise and our older buildings. Thank you for highlighting them and please know that we are always working on improvements. Looking forward to providing an enhanced experience during your next stay.
3 out of 5
Posted by Jimmy on 19 Apr. 2024
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Comment from Hotel Management
21 Apr. 2024
by Customer Service
We appreciate the feedback, Jimmy.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.
5 out of 5
Posted by Ameesha on 2 Apr. 2024
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Comment from Hotel Management
4 Apr. 2024
by Customer Service
Ameesha, thank you for your 5-star review on Expedia. It's wonderful to hear that your experience at the Fairfield Inn & Suites Los Angeles LAX El Segundo met your expectations. We appreciate your feedback and look forward to your next visit.
1 out of 5
Do not book a room here. They constantly over book this hotel. If you arrival time is later in the night, we arrived at 2am,which we advised when booking. When we arrived we were told they had over booked the hotel and there were no rooms available. The staff member told us they do this all the time. He managed to find us a room which was much smaller than we booked. When we got to our room the air conditioner had a fault code and didn't work and the room was very smelly and run down. The floor creaked constantly as we walked and the shower was very noisy and very low pressure. The bath towels were no bigger than the bath mat on the floor.I think he gave us a room that was not meant to be used just to shut us up. Do not book here as you booking means nothing. After flying for 6 hours arriving at 2am avoid the disappointment.
Posted by Mark on 18 Mar. 2024
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Comment from Hotel Management
19 Mar. 2024
by Customer Service
Mark, it's clear from your feedback that your experience didn't meet your expectations. We regret the inconvenience caused by room availability during late-night check-ins and certainly understand your frustration. Our objective is to assign rooms in accordance with bookings, and we apologize if this was not your experience. Issues related to room conditions, including the air conditioning and the sizing of bath linens, are concerns we take seriously as well. Please know we value your insights and will utilize them in our ongoing efforts to improve guest satisfaction. We sincerely hope for another chance to deliver a more positive experience in the future.
4 out of 5
Posted by sally on 17 Mar. 2024
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Comment from Hotel Management
20 Mar. 2024
by Customer Service
Sally, thank you for choosing our Fairfield Inn & Suites Los Angeles LAX El Segundo for your recent stay. We appreciate your rating and would love to hear any feedback you might have to make our services even better. We hope you'll consider staying with us again in the future.
4 out of 5
Airport pick up was great, and Audrey in reception and Cheryl in the bar were fantastic to deal with and a credit to the hotel.
Posted by Martin on 25 Jan. 2024
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Comment from Hotel Management
26 Jan. 2024
by Customer Service
Martin, it is delightful to hear that our complimentary airport pickup met your expectations. We appreciate your kind words about Audrey and Cheryl. At Fairfield Inn & Suites Los Angeles LAX El Segundo, we believe our team members are a valuable asset to providing a memorable experience for our guests. We hope to have the pleasure of hosting you again in the future.
2 out of 5
There was a constant loud dripping sound all night long that made it impossible to sleep. Then at 6 am the alarm went off (I hadn't set it).
At check out they apologised and said they would give me a discount and send me an email. They never did.
The breakfast was good.
Posted by Ana on 23 Jul. 2023
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Comment from Hotel Management
24 Jul. 2023
by Shuki K.
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
4 out of 5
The staff was friendly and kind.
The room was clean and comfortable.
The free shuttle bus from and to the airport was super nice as we had a lot of luggage.
The only complaint is that it was quite hard to find our room as there were so many elevators around the facility, so extra information from the reception would be much appreciated in the future.
Posted by Kota on 25 May 2023
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Comment from Hotel Management
25 May 2023
by Shuki K.
It was a pleasure having you here with us, looking forward to seeing you in near future.
4 out of 5
Friendly and helpful staff. Early check in really appreciated.
Posted by BRIAN on 4 Apr. 2023
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Comment from Hotel Management
5 Apr. 2023
by Evelyn Reyes
Greetings Brian, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4 out of 5
A great location, close to the airport and plenty of choices for dining within walking distance. Perfect place to stay for a night between flights. I loved the gym and pool too👌
Posted by Anita on 13 Oct. 2022
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About the Fairfield Inn & Suites Los Angeles LAX/El Segundo
Fairfield Inn & Suites Los Angeles LAX/El Segundo offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1701 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Fairfield Inn & Suites Los Angeles LAX/El Segundo. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This El Segundo hotel is smoke free.
350 guestrooms or units
8 levels
Meeting rooms
1701 sq ft of conference space
158 sq m of conference space
To-go breakfast (free)
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Metro station: Mariposa Station (0.9 km / 0.6 mi)
Property shuttles: Free airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Fairfield Inn & Suites Los Angeles LAX/El Segundo offers 350 accommodations with safes and hair dryers. Beds feature premium bedding. LED televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Bathrooms are partially open
LED television
Cable channels
Premium channels
Microwave
Luxury bedding
Shower and tub combination
Housekeeping (on request)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Connecting rooms available
Wardrobe or closet
Change of towels (on request)
Change of bedsheets (on request)
Desk chair
Food & Drink
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
@525 - This bar serves breakfast only.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 150.00 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 40 lbs per pet)
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and Barclaycard. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
No rollaway/extra beds available
No cots (infant beds) available
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Pets cannot be left unattended
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Property confirms they are implementing guest safety measures
Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Uncovered self parking fee: USD 40 per night
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hacienda Hotel
Hacienda Hotel LAX
Hacienda LAX
Hacienda LAX Hotel
Hotel Hacienda
Hotel Hacienda LAX
LAX Hacienda
LAX Hacienda Hotel
LAX Hotel Hacienda
Fairfield Inn Los Angeles LAX/El Segundo Hotel
Fairfield Inn LAX/El Hotel
Fairfield Inn Los Angeles LAX/El Segundo
Fairfield Inn LAX/El
Fairfield Inn & Suites Los Angeles LAX/El Segundo Hotel
Fairfield Inn & Suites Los Angeles LAX/El Segundo El Segundo
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Fairfield Inn & Suites Los Angeles LAX/El Segundo offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Fairfield Inn & Suites Los Angeles LAX/El Segundo has an uncovered self car park for USD 40 per night.
The closest beach to Fairfield Inn & Suites Los Angeles LAX/El Segundo is Venice Beach (10.1 km).
Yep, and guests recommend it! Fairfield Inn & Suites Los Angeles LAX/El Segundo has an outdoor pool.
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Fairfield Inn & Suites Los Angeles LAX/El Segundo.
You bet, our guests give a thumbs up to the free on-the-go breakfast here! Offered weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.
Yep, there's a free airport shuttle that runs 24 hours a day.
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
