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Hilton Los Angeles/Universal City

4.0 star property

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, pool loungers
Creator video - submitted by Becky Garcia
Meeting facility
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$421
includes taxes & fees
12 Mar - 13 Mar

Explore the area

View map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪3 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪5 min walk‬
  • Place, Universal CityWalk
    ‪7 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪23 min drive‬

Room options

Corner Room with Sofa Bed

  • Sleeps 4

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(219 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Universal)

9.2 out of 10
Wonderful
(50 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(64 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(169 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(26 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(39 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Floor Corner Room With Sofabed

  • Sleeps 4

Corner Room with Sofa Bed and Universal View

  • Sleeps 4

One Bedroom Suite Universal View

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

Executive Floor Corner Universal View Room with Sofabed

  • Sleeps 4

King Corner Mobility and Hearing Accessible Room with Tub

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Executive Floor Two Double Room

  • Sleeps 4

Executive Two Double Room with Universal View

  • Sleeps 4

Executive Two Queen Room

  • Sleeps 4

Executive Floor King Room with Universal View

  • Sleeps 2

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(127 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Two Double Room

  • Sleeps 4

Diplomat King Suite

  • Sleeps 4

Directors King Suite

  • Sleeps 4

Two Queen Room with Universal Studios View

  • Sleeps 4

Two Double Beds With Tub-mobility/hearing Accessible

  • Sleeps 4

One King Bed Mobility/Hearing Accessible-Roll-in Shower

  • Sleeps 2

One King Bed Mobility/Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Mobility/hearing Accessible With Tub

  • Sleeps 2

2 Dbl Mobility/Hearing Access Bathtub

  • Sleeps 4

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room

  • Sleeps 2

Executive Floor King Room

  • Sleeps 2

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About the area

Universal City

At Hilton Los Angeles/Universal City you'll be within just a 15-minute stroll of Universal Studios Hollywood and Universal CityWalk. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Cafe Sierra, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. 32001 square feet (2973 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Universal City hotel, you'll be 3.1 km (1.9 mi) from Warner Brothers Studio and 4.6 km (2.8 mi) from Hollywood Bowl.

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.3 km
  • The Wizarding World of Harry Potter™ - 5 min walk - 0.5 km
  • Universal CityWalk - 7 min walk - 0.6 km
  • iFLY Hollywood Indoor Skydiving - 8 min walk - 0.7 km
  • Warner Brothers Studio - 5 min drive - 1.9 km

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 25 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Bubba Gump Shrimp Co. - ‬9 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Cocina Mexicana - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32001 square feet (2973 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 495 guestrooms or units
  • 24 levels
  • Conference rooms
  • 32001 sq ft of conference space
  • 2973 sq. m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: 4 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

What is the cancellation policy at Hilton Los Angeles/Universal City?

Hilton Los Angeles/Universal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of 22 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on 12 Mar 2026 start from NZ$404.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Los Angeles/Universal City?

Yep, Hilton Los Angeles/Universal City has a secured covered self car park with in/out privileges for USD 55 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Los Angeles/Universal City?

The closest beach to Hilton Los Angeles/Universal City is Santa Monica Beach (19.1 km).

Does Hilton Los Angeles/Universal City have a pool?

Yep, and guests love it! Hilton Los Angeles/Universal City has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hilton Los Angeles/Universal City a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Los Angeles/Universal City.

Is Hilton Los Angeles/Universal City family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hilton Los Angeles/Universal City is a hit with families.

Does Hilton Los Angeles/Universal City serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Los Angeles/Universal City?

No, Hilton Los Angeles/Universal City does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Los Angeles/Universal City?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Los Angeles/Universal City?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Los Angeles/Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1969 out of 2923 reviews
Rating 8 - Good. 534 out of 2923 reviews
Rating 6 - Okay. 233 out of 2923 reviews
Rating 4 - Poor. 98 out of 2923 reviews
Rating 2 - Terrible. 89 out of 2923 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jeniffer

Liked: Cleanliness, staff & service, amenities
not satisfied with breakfast availability and price
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Stayed 4 nights in Nov 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly, helpfull and quickly responded to my inquiries. The hotel was clean and comfortable. I was pleased that they were able to get us a hypoallergenic room because we had worried about pet allergies at a dog friendly hotel. We did not have any allergy problems and we loved that the hotel is just a quick walk to Universal Studios! I would stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome! We always stay here when we visit Universal Studios. Very clean and friendly hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Thatchaphon, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning Room, Quiet, Nice view
Stayed 2 nights in Nov 2025

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
I never got a call back from management and was charged for a stay I wanted to cancel! Front desk said it was ok and Expedia said it was ok and I got charged! I did but the extra fee to cancel if anything comes up! Don’t buy through EXPEDIA. Go directly to hotel.
Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Everything was over priced. The room, parking,dining. I paid $24 for travel sized lotion ave travel sized deodorant. I paid $25 for a cup of Fruitloops Ave a banana for my 3 year old daughter. It was over crowded, the walls in the room were thin so we could hear everyone in surrounding rooms. They're was no hospitality or accommodations. Definitely will not stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

JESSICA, Temecula

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, pretty, and comfortable. The staff were so amazing and accommodating, since we arrived early for our stay. It’s the shortest walking distance to the park, which was awesome. I highly recommend this hotel! I will be back in the near future.
Stayed 1 night in Nov 2025

8/10 Good

George

Stayed 1 night in Nov 2025

10/10 Excellent

Faviola

Stayed 2 nights in Nov 2025

10/10 Excellent

Haoran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mattress and quilts and pillows. Like the room we booked and staff are friendly and professional!
Stayed 2 nights in Nov 2025

8/10 Good

Gordon, Hayes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your typical Hilton Garden Inn which isn’t a bad thing as you know exactly what you’re getting. The room was clean and the bed was comfortable. A nice big safe was available in the room. Obviously we chose the hotel because of its close proximity to the Universal Studios park. The hotel is walking distance to Universal City Walk and the hotel actually provided a free shuttle bus to and from the hotel. Check in took awhile as there was only one staff member and a trainee at the front desk so a long line started forming behind us as we waited. Fortunately a second staff member appeared to handle the load. Gym was adequate with 24 hour access to the cardio machines. Strangely enough the weight room is only open between 9am to 9pm which is ridiculous. As a result nobody adhered to those hours and every time I used the gym, people were in the weight room outside of the specified hours. A good stay, no complaints. We will definitely use this hotel again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Diana

Disliked: Amenities
Hilton asked for my CC only for incidentals because my reservation was prepaid. They charged me an additional $22.00 for no reason. When I check out they told me my balance was zero. They never mentioned any charges. They refuse to reverse those $22.00 Terrible.
Stayed 2 nights in Nov 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025

2/10 Terrible

Michael, Carson City

Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra Elizabeth

Stayed 2 nights in Nov 2025

4/10 Poor

Kenneth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel location was great, rooms were clean, and amenities were good. The reason for the poor rating is the charges. Our hotel reservations were from Nov 12-15. We arrived Nov 13. I understand being charged for the room despite the late arrival but we were charged for an extra day if parking ($50/day) despite not even being there. Parking cost should be based on the days our car was actually there. The front desk staff was not helpful to resolve this. $50 is not a lot of a hotel but a family on a budget, it does.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

8/10 Good

Kayona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

GAURAV

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very supportive. I had two different reservations and I didn’t want to checkout and check in again. They made sure to have my request taken care of.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marisela

Stayed 3 nights in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, within walking distance to the parks, great views
Stayed 2 nights in Oct 2025