Hilton Los Angeles/Universal City

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hilton Los Angeles/Universal City

Relax in our spacious lobby with comfortable seating areas and a bar serving a selection of beverages.
Relax in a serene outdoor lounge surrounded by lush greenery and comfortable seating options.
Relax by the serene pool surrounded by lush greenery and a stunning mountain view.
Experience the bright and airy lobby with large windows, comfortable seating areas, and a vibrant carpet.
Enjoy a comfortable stay in this stylish room with a large bed, chair, and desk, offering a city view from the large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
The current price is NZ$425
includes taxes & fees
20 July - 21 July

Explore the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪3 min walk‬
  • Universal CityWalk
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(196 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed - queen
Shower/bath combination
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Executive Level (Universal)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed - queen
Shower/bath combination
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, View (Universal)

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Shower/bath combination
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.6 out of 10
Exceptional
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed - queen
Private bathroom
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(153 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed - queen
Private bathroom
Eco-friendly toiletries
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Separate bath and shower
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Separate bath and shower
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Diplomat Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Separate bath and shower
  • 121 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(118 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Universal City

At Hilton Los Angeles/Universal City you'll be within just a 15-minute stroll of Universal Studios Hollywood and Universal CityWalk. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Cafe Sierra, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Universal City hotel, you'll be 4.1 km (2.5 mi) from Warner Brothers Studio and 4.6 km (2.8 mi) from Hollywood Bowl.

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.3 km
  • Universal CityWalk - 7 min walk - 0.6 km
  • Hollywood Bowl - 4 min drive - 4.5 km
  • Warner Brothers Studio - 4 min drive - 4.1 km
  • Hollywood Walk of Fame - 5 min drive - 5.9 km

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 25 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬5 min drive
  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Flight of the Hippogriff - ‬5 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Krusty Burger - ‬19 min walk

About this property

Hilton Los Angeles/Universal City

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 495 guestrooms or units
  • 24 levels
  • Conference rooms
  • 2973 sq. m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: USD 11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

What is the cancellation policy at Hilton Los Angeles/Universal City?

Hilton Los Angeles/Universal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on 20 Jul 2025 start from NZ$406.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Los Angeles/Universal City?

Yep, Hilton Los Angeles/Universal City has a secured covered self car park with in/out privileges for USD 55 per night.

Are there any beaches close to Hilton Los Angeles/Universal City?

The closest beach to Hilton Los Angeles/Universal City is Santa Monica Beach (19.1 km).

Does Hilton Los Angeles/Universal City have a pool?

Yep, and guests love it! Hilton Los Angeles/Universal City has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hilton Los Angeles/Universal City a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Los Angeles/Universal City.

Is Hilton Los Angeles/Universal City family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hilton Los Angeles/Universal City is a hit with families.

Does Hilton Los Angeles/Universal City serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Los Angeles/Universal City?

No, Hilton Los Angeles/Universal City does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Los Angeles/Universal City?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Los Angeles/Universal City?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1624 out of 2502 reviews
Rating 8 - Good. 493 out of 2502 reviews
Rating 6 - Okay. 199 out of 2502 reviews
Rating 4 - Poor. 101 out of 2502 reviews
Rating 2 - Terrible. 85 out of 2502 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

larry, SANDWICH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Rooms are very clean the staff is exceptional. The restaurants look very nice but are very expensive. They have a seafood buffet which is very good but it’s around $200 a person when all said and done. 4 adults and 2 younger adults 10 and 12 that’s a lot of money for 6 people.
Stayed 1 night in Apr 2025

8/10 Good

LONNY

Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Cristin

Stayed 2 nights in Apr 2025

2/10 Terrible

Hardeep

Stayed 3 nights in Apr 2025

10/10 Excellent

guillermo, las vegas

Stayed 1 night in Mar 2025

10/10 Excellent

marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the park and everything else. Friendly staff. Great room and service
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 minute walk to universal studio. Has tram if needed all day and 30 min before after park closes. Starbucks on property closes at 11am. On site convience store, boba machine, pool open until 10pm. Restaurant/bar $36 a head for all you can eat breakfast. Rooms are small but nice. Has a mini fridge, coffee machine. No microwave or anything. Daily parking was $55 if included with your room in the parking garage.
Stayed 6 nights in Apr 2025

10/10 Excellent

Cinthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time at this hotel and the location was perfect!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda Fowler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had the best spring break ever
Stayed 6 nights in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for the convenience to get to the park. The corner room with a view of Universal Studios was incredible and worth every penny, but everything else is SO over-priced. We ate off site. If you're staying in the hotel and paying that price, parking should be free.
Stayed 2 nights in Apr 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Stayed 2 nights in Apr 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if your going to Universal Studios!!
Stayed 2 nights in Apr 2025

6/10 Okay

Loreta

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice hotel with a 5-6 minute walk to the park and amenities. However, there was poor staffing in the pool bar area, and we had to wait in line for more than 15 minutes for a drink or snack; they just had 1 overwhelmed employee running the outside bar and food. In the room, the shower had so much water pressure that it was painful to take a shower, and when you switched to the hand shower, the water stream was really soft, and water was leaking everywhere. We were there for 2 nights only, but I expected a more comfortable stay for the prices the hotel charges for the food, drinks, and room.
Stayed 2 nights in Apr 2025

6/10 Okay

Erica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a nice place to stay at, I did have issues with the parking card we got, that was the only negative of the stay
Stayed 2 nights in Apr 2025

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful your car can not be the size of a 2016 foot Tahoe or you are mandated to pay valet. The breakfast for 2 kids and 2 adults in the buffet is $150 it was nuts!
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walk to Universal easy. However the things I didn't like... - price of parking $50 for one night. just wrap that cost into the room rate, and say you have free parking...people would be happier. - Starbucks coffee in lobby hours stink, not open half the time. - have to pay for Wifi...again, wrap that into the room rate. - the lobby area didn't feel "loungey" enough and the bar felt lame. They need to lively it up a bit.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel staff were not friendly - appeared annoyed every time we approached them with questions. Only stayed here due to its proximity to Universal Studios.
Stayed 5 nights in Mar 2025