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Hilton Los Angeles/Universal City

4.0 star property

Photo gallery for Hilton Los Angeles/Universal City

A swimming pool surrounded by palm trees and lounge chairs, with a view of hills in the background.
Creator video - submitted by Becky Garcia
An indoor/outdoor lounge area with wicker furniture, potted plants, and a glass ceiling.
A spacious lobby with high ceilings, large windows, and a central seating area with a round table and chairs.
A spacious lobby with a central seating area, large windows, and a modern chandelier.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$419
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪3 min walk‬
  • Place, Universal CityWalk
    ‪3 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪5 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

View all photos for Corner Room with Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Corner Room with Sofa Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a blue sofa, a beige armchair, a glass coffee table, a TV mounted on the wall, and a patterned carpet.

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

A hotel room with a bed, a desk with a lamp, a television, and a chair.

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

A hotel room with two beds, a nightstand, and a lamp between them.

Room, Accessible, Bathtub

7.2 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

A hotel room with two beds, a nightstand, and a lamp between them.

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, and a television.

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(230 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand, and a lamp between them.

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

A conference room with a dark wooden table, white chairs, a framed abstract painting, and a vase with flowers.

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Director's Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two armchairs, a TV, and a table with a lamp and a bottle of champagne.

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a blue sofa, two armchairs, a coffee table with a vase of flowers, and a patterned carpet.

Suite, 1 Bedroom, Non Smoking

  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a dresser, a television, and a lamp.

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a lamp, a television, and a chair.

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, a desk with a lamp, a television, and a chair.

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a lamp, a television, and a chair.

Room, Accessible (Roll-In Shower)

7.8 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, two chairs, a desk, a TV, and a view of a mountainous landscape.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Universal)

A hotel room with a large TV, two beds, a desk with a chair, and a view of a cityscape through large windows.

Room, 2 Queen Beds (Universal)

9.2 out of 10
Wonderful
(59 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

A hotel room with a large TV, two beds, a desk with a chair, and a view of a cityscape through large windows.

Executive Room, 2 Double Beds, Executive Level (Universal)

9.2 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

A hotel room with a large window offering a city view, a desk with a chair, a bed, and a painting on the wall.

Executive Room, 1 King Bed, Non Smoking (Universal)

8.4 out of 10
Very good
(16 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

A hotel room with a large TV, two beds, a desk with a chair, and a view of a cityscape through large windows.

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

A hotel room with a large window, a sofa, a bed, a glass coffee table, and a desk with a lamp.

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(70 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large window, a sofa, a bed, a glass coffee table, and a desk with a lamp.

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(184 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

A hotel room with a large window offering a city view, a desk with a chair, a bed, and a painting on the wall.

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large window, a sofa, a bed, a glass coffee table, and a desk with a lamp.

Executive Room, 1 King Bed with Sofa bed, Corner

9.4 out of 10
Exceptional
(30 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(41 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, and a lamp between them.

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

A hotel room with a bed, a desk, a chair, a television, and a view of the city.

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Floor Corner Room With Sofabed

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Floor Corner Room With Sofabed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, and a lamp between them.

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(133 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a lamp, a television, and a chair.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(80 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Universal City

At Hilton Los Angeles/Universal City you'll be within just a 10-minute stroll of Universal Studios Hollywood and Universal CityWalk. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Cafe Sierra, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. 32001 square feet (2973 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Universal City hotel, you'll be 3.1 km (1.9 mi) from Warner Brothers Studio and 4.6 km (2.8 mi) from Hollywood Bowl.

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.3 km
  • Universal CityWalk - 3 min walk - 0.3 km
  • The Wizarding World of Harry Potter™ - 5 min walk - 0.5 km
  • iFLY Hollywood Indoor Skydiving - 12 min walk - 1.0 km
  • Warner Brothers Studio - 5 min drive - 2.3 km

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 25 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Bubba Gump Shrimp Co. - ‬9 min walk
  • ‪Carl's Jr. - ‬11 min walk
  • ‪Cocina Mexicana - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32001 square feet (2973 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 495 guestrooms or units
  • 24 levels
  • Conference rooms
  • 32001 sq ft of conference space
  • 2973 sq. m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 58.30 per night)
  • Secured, covered valet parking on site (USD 69.30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 April 2026 to 9 August 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Service fee: 4 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 58.30 per night (in/out privileges)
  • Valet parking fee: USD 69.30 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

What is the cancellation policy at Hilton Los Angeles/Universal City?

Hilton Los Angeles/Universal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on 23 Aug 2026 start from NZ$419, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Los Angeles/Universal City?

Yep, Hilton Los Angeles/Universal City has a secured covered self car park with in/out privileges for USD 58.30 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Los Angeles/Universal City?

The closest beach to Hilton Los Angeles/Universal City is Santa Monica Beach (19.1 km).

Does Hilton Los Angeles/Universal City have a pool?

Yep, and guests love it! Hilton Los Angeles/Universal City has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hilton Los Angeles/Universal City a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Los Angeles/Universal City.

Is Hilton Los Angeles/Universal City family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hilton Los Angeles/Universal City is a hit with families.

Does Hilton Los Angeles/Universal City serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Los Angeles/Universal City?

No, Hilton Los Angeles/Universal City does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Los Angeles/Universal City?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone? The property will be renovating its dining venue from April 6 2026 until August 9 2026 (completion date subject to change).

What time are check-in & check-out at Hilton Los Angeles/Universal City?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Los Angeles/Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2189 out of 3249 reviews
Rating 8 - Good. 565 out of 3249 reviews
Rating 6 - Okay. 265 out of 3249 reviews
Rating 4 - Poor. 121 out of 3249 reviews
Rating 2 - Terrible. 109 out of 3249 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay I recommend to everyone
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great location amazing food and great shopping.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very friendly staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Haven

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great to stay when visiting universal. All the staff are great and friendly! My favorite place to stay when I’m visiting universal studios so convient to walk to city walk or the park.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Universal, great room service, room was clean, view was amazing and the pool was perfect for the kids
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the breakfast buffet was good with many options.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was super friendly and knowledgeable, property was beautiful, will definitely be staying at this location again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

craig

Liked: Cleanliness, staff & service, amenities
Great location and view from room into park was nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Great location for Universal, very clean room, and the pool area was beautiful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great and the hotel was close to the park
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy check in, nice staff, clean room
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashioned but great hotel! Close to Universal Studios! Shuttles available.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all around!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy walk across to Universal Studios. Excellent pool area with games for all ages
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

sal

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and staff was helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staff is always great and place is always clean!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly View was good Rooms were clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Renuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to the standard expected. Great stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, they were so amazing with the kids. We were able to easily walk to Universal and had fun at the pool.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Used the shuttle to the theme park three times during our stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room! Great staff, great restaurant- buffet.
Stayed 1 night in Feb 2026

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