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4.4 out of 5

"From Checkin to departure staff were great, very accommodating and helpful with tips to get around LA " More

By a verified traveller on Sat 30 Dec 2017

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Hotel Description

A luxury stay in the heart of Los Angeles awaits you at LEVEL Downtown Los Angeles. You'll find Fashion Institute of Design & Merchandising a few steps away and OUE Skyspace LA within a 15-minute stroll. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy Smart TVs with cable channels, and all 303 soundproofed rooms feature washers/dryers, free WiFi, and furnished balconies or patios. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, living rooms, dining areas, and espresso makers are available.

The sushi bar, Sakana Sushi Bar, serves sushi and is open for lunch and dinner. Enjoy the 24-hour fitness center, spa tub, sauna, and free pool cabanas. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/café. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4.5-star Downtown Los Angeles hotel include Microsoft Theater and L.A. Live.

One Bedroom Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$474* Per night/room 1 Jun. - 2 Jun.

One Bedroom Executive Corner Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Deluxe Suite

Bed Count 3 King Beds Maximum Occupancy 6 Max

One Bedroom Deluxe W/ Den

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Executive Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

LEVEL Downtown Los Angeles ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for LEVEL Downtown Los Angeles

Everyone (6) Couples (1)
5 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Aaron Gonzales: Guest Services Manager

Thank you for being our guest and sharing your excellent feedback. We are delighted to hear you enjoyed your visit. We hope to welcome you back to LEVEL in the near future.

5 out of 5

Posted by on 19 Oct. 2018

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Comment from Hotel Management

20 Oct. 2018 by Aaron Gonzales- Front Office Manager

Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon

5 out of 5

The place is in a great location

From Checkin to departure staff were great, very accommodating and helpful with tips to get around LA

Posted by , from Melb Australia on 30 Dec. 2017

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Comment from Hotel Management

5 Jan. 2018 by Aaron Gonzales- Front Office Manager

It was a pleasure to have you as our guest. We are very pleased you enjoyed your visit. We strive to provide the best guest service in our industry. We are happy to hear you were dazzled by our fabulous Guest Service Agents and all of the great facilities LEVEL has to offer. We look forward to welcoming you back to LEVEL Furnished Living in the future. Thank you for your wonderful feedback.

1 out of 5

They force you to use valet. Very annoying

Pros: The gym was great.
Cons: Don't force valet on the guests! The parking level is one level down from the lobby. Let us park ourselves and get out of our way.
We were very disappointed that the valet was FORCED upon guests. We asked reception if we could park ourselves because we’d be going in and out 3-4 times per day and our request was denied. One person on reception said that we’d have to pay an additional $35USD per day (in addition to the $35USD per day we were already paying for parking) if we wanted to park ourselves. The valet were nice guys, but we found it so annoying, especially when they kept asking us, “Are you checking in?” or, “Are you checking out now?” when we were arriving back or waiting to get our car. We wanted a private holiday, but the forced valet ruined that for us. One night, my wife forgot her expensive moisturiser in the car. I went downstairs to ask valet for the keys so I could get it for her and was denied. They wouldn’t even let me go to my car! The valet said that they’d drive the car up one level so I could access it, or he would go to the car himself. Rather than waiting for him to get the car, I agreed for him to get the moisturiser. My wife was annoyed that some guy had his grubby hands all over her moisturiser. We’re not the sort of people to complain or make a fuss or even leave a negative review, but the forced valet at Level was so annoying for us. Each day, the valet tried to be extra nice and make conversation to hopefully get a tip. We didn't want to talk to them! We didn't want to have to interact with the valet guys 3-4 times per day. We wanted a private holiday.

Posted by on 6 Nov. 2017

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Comment from Hotel Management

10 Nov. 2017 by Aaron Gonzales- Front Office Manager

Thank you for being our guest at LEVEL and taking the time to provide your honest feedback. It is our constant goal to provide the best experience for all our guests; however, please accept our sincerest apologies for the inconveniences you encountered during your visit. We have forwarded your feedback to our management team in order to improve these issues moving forward. We hope to turn your experience around and welcome you back to LEVEL in the future.

5 out of 5

Short stay to watch NBA

Enjoyed our stay. Basketball court and gym great for my husband. More space to move, clean - my 4yr old son was comfortable. Being able to do the laundry is a big plus for me.

Posted by , from P on 15 Mar. 2017

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Comment from Hotel Management

18 Mar. 2017 by Lawrence McDonald

Thank you for your kind review! Our state of the art fitness center, as well as our full basketball court, make us a premiere location in the DTLA area. We're beyond glad that you enjoyed your stay. The next time your travels bring you to the DTLA area, please consider our hotel. Thanks again for "Staying LEVEL!"

5 out of 5

Central, cool, comfortable

Excellent staff. Spacious room. Super central location, close to nite life, events etc. Groceries nearby. Great gym and pool. Uber sweet "opening bash" rooftop party.

Posted by , from New Zealand on 8 Nov. 2015

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5 out of 5

Amazing. Best accommodation of our trip to CA

Pros: Everything
Location: Downtown location was amazing. Close to Ralphs supermarket and fashion district not far.
Can't rave enough about Level apartments. The facilities were great and the room was amazing. Brilliant to be able to cook for ourselves and the bed was super comfy. Views were stunning. I don't usually do reviews but thought Level apartments deserved the 5 star rating. Will definitely book in next time we are in LA.

Posted by on 4 Nov. 2015

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About the LEVEL Downtown Los Angeles

Location 888 S. Olive St, Los Angeles, CA 90014

Property Features

As a guest of LEVEL Downtown Los Angeles, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 10 meeting rooms available. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury LEVEL Downtown Los Angeles. Parking is available for a fee. This 4.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 33 levels
  • Built in 2015
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (28.8 km / 17.9 mi)
  • Train station: Los Angeles Union Station (3 km / 1.9 mi)
  • Metro station: 7th Street - Metro Center Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

LEVEL Downtown Los Angeles offers 303 accommodations with washers/dryers and espresso makers. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate living rooms. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and rice cookers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Sakana Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

An extra person fee may be charged, at management discretion, if guests show up with more people than were listed on the original reservation. This fee is separate from the extra person fee built into the rate plan.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property Registry Number – 10649672
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 17
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • LEVEL Furnished Living Suites Aparthotel Los Angeles
  • LEVEL Furnished Living Suites Aparthotel
  • LEVEL Furnished Living Suites Los Angeles
  • LEVEL Furnished Living Suites
  • LEVEL Furnished Living Suites Apartment Los Angeles
  • LEVEL DTLA Suites Apartment Los Angeles
  • LEVEL DTLA Suites Apartment
  • LEVEL DTLA Suites Los Angeles
  • Apartment LEVEL DTLA Suites Los Angeles
  • Los Angeles LEVEL DTLA Suites Apartment
  • Apartment LEVEL DTLA Suites
  • LEVEL Furnished Living Suites
  • Level Dtla Suites Los Angeles
  • LEVEL Furnished Living
  • Level Los Angeles Los Angeles
  • LEVEL Downtown Los Angeles Hotel
  • LEVEL Downtown Los Angeles Los Angeles
  • LEVEL Downtown Los Angeles Hotel Los Angeles

You should know

  • Pool access available from 7 AM to 10 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.