4/10 Poor
Tanya
Travelled with family
14 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
DONT BRING A CAR…
We didn’t expect a parking problem. After circling for an hour & no luck changing our reservation, we parked in the accommodation’s staff recommended garage, a 15 minute walk from the location. Having double knee replacements made it a bit long of a walk. We returned the next day, Sunday, & our rental car was locked inside the garage. Since Monday was a holiday we were locked out again. We spent over $200 on another vehicle & a Lyft & the parking that was completely unexpected. Parking was horrible even though there is a parking garage ON SITE (for permanent residents only.)
We couldn’t get the code to work for the door. A resident said our code was old & gave us the new one. Security staff was friendly.
The place was clean. Small issue with a large kitchen drawer that remained wide open & a full window shade that would not rise for the floor to vaulted sealing window.
Kitchen was satisfactory. Coffee pot but no filters. No kitchen towels.
Washer / dryer was a plus.
Beds pictured were the beds in the unit but did not realize they were so very low. They were basic & not completely uncomfortable. Nightstand light lamps did not work despite the lamp or a switch.
Living room seating was one couch that sat 2 comfortably. Additional living room seating would have been nice .
Not necessary, but would be to have a welcome paper with suggestions on where to get groceries, suggestions on local food & how to dispose of trash & recycling.
Tanya
Stayed 4 nights in May 2025