Save

Hard Rock Hotel Los Cabos All Inclusive

4.5 star property

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

Aerial view
Creator video - submitted by Jet Set with Sarita
Flat-screen TV
Interior entrance
5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$877
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • Place, El Cardonal Golf Course
    ‪4 min drive‬
  • Place, Diamante Golf Courses
    ‪7 min drive‬
  • Place, Quivira Golf Club
    ‪16 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪45 min drive‬

Room options

Rock Suite Ocean View Two Bedroom

  • Sleeps 7

Deluxe Family Two Bedrooms

  • Sleeps 7

Junior King Suite

  • Sleeps 3

Room Luxury with Sea View

  • 48 sq m
  • Sleeps 3

Room, Ocean View (Rock Royalty, King)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Oceanfront (Rock, Personal Assistant)

  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (King)

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, Partial Ocean View (King)

8.2 out of 10
Very good
(80 reviews)
  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room (Swim-up King)

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

7.2 out of 10
Good
(17 reviews)
  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Room, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 97 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 164 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 164 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • 164 sq m
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

Deluxe Room, 2 Queen Beds (Gold)

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 164 sq m
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

Room, 2 Queen Beds, Ocean View (Rock Royalty)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed (Gold)

7.8 out of 10
Good
(12 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

Deluxe Partial Ocean View King

  • Sleeps 3

Deluxe Partial Ocean ViewTwo Queen Beds

  • Sleeps 3

Rock Royalty Ocean View King

  • Sleeps 3

Rock Royalty Ocean View Two Queen Beds

  • Sleeps 3

Rock Suite Swim Up Ocean Front Two Bedroom With Personal Assistant

  • Sleeps 7

Rock Suite Ocean Front Two Bedroom

  • Sleeps 7

Platinum Deluxe Room With Swim Up

  • Sleeps 3

Deluxe Platinum Room

  • Sleeps 2

Rock Suite Rooftop Terrace Ocean View Two Bedroom

  • Sleeps 7

Deluxe Gold Two Queen Beds

  • Sleeps 3

Rock Suite Swim-up Ocean Front One Bedroom

  • Sleeps 3

Rock Suite Ocean View One Bedroom

  • Sleeps 3

Rock Suite Ocean Front One Bedroom

  • Sleeps 3

Deluxe Swim-up King

  • Sleeps 4

Rock Suite Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4

Rock Suite Ocean View One Bedroom With Personal Assistant

  • Sleeps 4

Rock Suite Swim-up Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4

Deluxe Gold King Room

  • Sleeps 3

Room Deluxe

  • 48 sq m
  • Sleeps 4

Room Deluxe with Sea View

  • 48 sq m
  • Sleeps 3

Family Room -7 guests- Deluxe

  • 96 sq m
  • Sleeps 7

Suite Deluxe with Sea View

  • 115 sq m
  • Sleeps 4

Suite Deluxe

  • 163 sq m
  • Sleeps 7

Suite Deluxe

  • 115 sq m
  • Sleeps 4

Suite Deluxe

  • 163 sq m
  • Sleeps 7

Suite Deluxe with Sea View

  • 115 sq m
  • Sleeps 4

Suite Deluxe

  • 163 sq m
  • Sleeps 7

Suite Deluxe with Sea View

  • 115 sq m
  • Sleeps 4

You may also like

About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hard Rock Hotel Los Cabos All Inclusive. You'll be 5.6 km (3.5 mi) from Diamante Golf Courses and 11.9 km (7.4 mi) from Marina Del Rey. Highlights at this all-inclusive hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Rock Spa® can include deep-tissue massages and hot stone massages along with detox wraps, facials and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. A conference centre and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4.5-property class Cabo San Lucas hotel include The Arch and Land's End.

What's nearby

  • El Cardonal Golf Course - 4 min drive - 2.0 km
  • Diamante Golf Courses - 7 min drive - 3.5 km
  • Eldorado Golf Club - 13 min drive - 5.8 km
  • Desert Park Natural Reserve - 13 min drive - 5.8 km
  • Quivira Golf Club - 16 min drive - 6.9 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 51 min drive

Restaurants

  • ‪Zen - ‬2 min walk
  • ‪Quivira Steakhouse - ‬14 min drive
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Sunlight - ‬1 min walk

About this property

Hard Rock Hotel Los Cabos All Inclusive

Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas hotel.

  • 639 guestrooms or units
  • 8 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Rock Spa® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 36 treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3200 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Los Cabos All Inclusive?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Los Cabos All Inclusive on 20 Apr 2026 start from NZ$877, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Los Cabos All Inclusive?

Yep, Hard Rock Hotel Los Cabos All Inclusive has a free self car park.

Are there any beaches close to Hard Rock Hotel Los Cabos All Inclusive?

The closest beach to Hard Rock Hotel Los Cabos All Inclusive is Lover's Beach (8.8 km).

Is there a spa on site at Hard Rock Hotel Los Cabos All Inclusive?

Yep, Rock Spa® is available for guests. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as deep-tissue massages.

Does Hard Rock Hotel Los Cabos All Inclusive have a pool?

Hard Rock Hotel Los Cabos All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

Does Hard Rock Hotel Los Cabos All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive features 5 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Hard Rock Hotel Los Cabos All Inclusive a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Los Cabos All Inclusive.

Is Hard Rock Hotel Los Cabos All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hard Rock Hotel Los Cabos All Inclusive is a hit with families.

Is there a free airport shuttle available at Hard Rock Hotel Los Cabos All Inclusive?

No, Hard Rock Hotel Los Cabos All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Los Cabos All Inclusive?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Los Cabos All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Los Cabos All Inclusive?

Cats and dogs are welcome at Hard Rock Hotel Los Cabos All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 22 kg per pet.

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 719 out of 1243 reviews
Rating 8 - Good. 212 out of 1243 reviews
Rating 6 - Okay. 130 out of 1243 reviews
Rating 4 - Poor. 75 out of 1243 reviews
Rating 2 - Terrible. 107 out of 1243 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fabulous except check-in takes forever!
Stayed 4 nights in Dec 2025

2/10 Terrible

Kirbie Louis, Baton Rouge

Disliked: Cleanliness, amenities, property conditions & facilities
The room cleanliness was terrible. You can visibily see the dirt on the floor, mirrors and other surfaces. It was if the room had not been cleaned from the past 6 guest. They are adding another building so the partial ocean view is obstructed by the construction and if you step to the very tip of the balcony you see more of the ocean. I reported the issues to the staff and they were very nice. However, the new room they put us in was dirty as well. While using the bathroom I saw a roach and the room was not fully clean. The Zen restaurant was closed two of the nights while there and the iPad that had information regarding activities around the hotel had the wrong dates. So I missed the fire show and foam party. Overall I would never stay again and my experience was horrible. I moved my flight up on my departure day so that I can leave as soon as possible.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sotirios Stefanos

Travelled with partner
The staff was amazing, the hotel is fantastic and all the restaurants have great food. Excellent experience!
Stayed 3 nights in Dec 2025

10/10 Excellent

Brandon, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great service. Had a wonderful time
Stayed 3 nights in Dec 2025

10/10 Excellent

YARELY

Liked: Cleanliness, amenities, property conditions & facilities
"The Hard Rock Cafe in Cabo is a total blast! The atmosphere is electric, with music memorabilia everywhere you look – a true feast for the eyes. The staff are super friendly and make you feel like part of the Hard Rock family. The food is classic American fare done right. The burgers are juicy, the nachos are loaded, and the cocktails are strong. Plus, the location is perfect, right in the heart of Cabo. Whether you're looking for a fun night out or just a tasty meal, this place rocks!"
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved had rock and everything was amazing and it was an enjoyable stay recommend it to all my family and friends
Stayed 4 nights in Dec 2025

10/10 Excellent

Carleen

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
I loved everything about this hotel. My room was great and the staffs went above and beyond every time
Stayed 3 nights in Dec 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
The room is OK The shower in the tub was dirty. They didn’t have enough towels. I had to ask for more shampoo. The elevator didn’t work to go down had to take stairs
Stayed 3 nights in Dec 2025

8/10 Good

Michael Dean

Liked: Cleanliness, amenities, property conditions & facilities
The room was good, the staff were amazing. Miguel Angel was an awesome host. He always made sure we had anything we needed with in his control. The food was good in the onsite Resturaunt’s. The only issue we had was that the pool water at the adult pool was way too cold. CABO COLD PLUNGE. The other pools seemed much warmer. Even the adult hot tub was cold.. hope that gets addressed soon. Thanka
Stayed 8 nights in Dec 2025

10/10 Excellent

Nebojsa

Stayed 7 nights in Dec 2025

2/10 Terrible

Christopher

Stayed 6 nights in Dec 2025

10/10 Excellent

lawrence

The
Stayed 1 night in Dec 2025

2/10 Terrible

Favio A

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Pésimo servicio
Stayed 3 nights in Dec 2025

10/10 Excellent

wen chieh

Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Sukhver

Stayed 5 nights in Dec 2025

10/10 Excellent

Alexander Lee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
People were amazing especially Valentin at the Market
Stayed 6 nights in Nov 2025

8/10 Good

Kezia Mae

Stayed 4 nights in Nov 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay, the room, common areas, and grounds were very clean. The service was incredible, very attentive staff. Pool-we spent our pool time at the family pool, the entertainment staff does a phenomenal job keeping everyone engaged. Lily really worked hard at keeping the pool goers engaged. Joan our server at the pool was excellent, he provided top notch service, checking on us regularly and fulfilling drink and food orders accurately. Restaurants - we ate at all the restaurants and they were wonderful. Los Gallos the mollete for breakfast is so good as was the chilaquiles and ceviche for lunch divine. UMO the brisket para taquer is excellent for a starter. The short rib and Chamorro Cochinita Piblil, were excellent. TORO- Excellent service by I think her name was Catalina, we went with the ribeye and it was cooked perfectly, excellent flavor just seasoned with salt and pepper the marinated vegetables are very good too and Cacoa for dessert is a must. Caio - WOW!! Italian is my favorite and this restaurant is top notch, this chef really has put together an absolutely delicious menu. Parmigiana di Melanze - Phenomenal!!! The Surf n Turf is excellent and worth the extra expense. La Roman pizza excellent flavor, I prefer a crispier crust but not a deal breaker. Arrabbiata was excellent I am a huge fan of Tagliatelle and this dish did not dissapoint. Caffeto - coffee was excellent we had it daily. Zen - very good rib eye bao buns were delicious.
Stayed 4 nights in Oct 2025

8/10 Good

Yang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room has unpleasant smell.
Stayed 4 nights in Nov 2025

6/10 Okay

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were cold and not heated, the food in most restaurants was far below par for what one would expect from a Hard Rock facility.
Stayed 4 nights in Nov 2025

6/10 Okay

HERLINDA

Travelled with family
we wait almost an hour to get our room. we have a room with view of construction. bathtub was dirty
Stayed 5 nights in Nov 2025

10/10 Excellent

Ramanjit

Stayed 3 nights in Nov 2025

10/10 Excellent

Jean

Stayed 5 nights in Nov 2025

10/10 Excellent

Javon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert, staff, and spa services are amazing!
Stayed 4 nights in Nov 2025