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Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cabo San Lucas Bay

Photo gallery for Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive

Guests can enjoy ocean views from the comfort of their balcony.
Property video
Stunning lobby with a grand staircase, arched ceilings, and a serene water feature.
Enjoy meals in a spacious dining area with round tables, white chairs, and comfortable seating.
Enjoy a romantic dinner for two on the oceanfront terrace with a clear view of the sea.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
The current price is NZ$717
includes taxes & fees
11 Aug - 12 Aug

Explore the area

View map
Camino Viejo a San Jose Cabo San Lucas, KM 0.5, Col. El Medano, Cabo San Lucas, BCS, 23450
  • Medano Beach
    ‪9 min walk‬
  • Cabo San Lucas Bay
  • The Arch
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite Ocean View

Relax in this stylish room with a large bed, kitchenette, and modern amenities.

Junior Suite Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
Down duvet
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Relax in this inviting room with a large bed, desk, and balcony offering a scenic view.

Junior Suite

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
Down duvet
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Upgrade Villa La Valencia - Deluxe Studio Pool View

Upgrade Villa La Valencia - Deluxe Studio Pool View

Upgrade Villa La Valencia - Deluxe Studio Pool View

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Two Bedroom Suite

Relax in a stylish room with a large bed, ceiling fan, and wall-mounted mirror.

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
LCD TV
Down duvet
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Upgrade Villa Del Arco - Deluxe Room Garden View

Upgrade Villa Del Arco - Deluxe Room Garden View

Upgrade Villa Del Arco - Deluxe Room Garden View

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for One Bedroom Suite

Relax in a stylish room with a large bed, ceiling fan, and wall-mounted mirror.

One Bedroom Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
LCD TV
Down duvet
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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About the area

Cabo San Lucas

An all-inclusive stay in the heart of Cabo San Lucas awaits you at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive. Within steps you'll find Cabo San Lucas Bay and Medano Beach within a 15-minute stroll. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Bella California, serves Italian cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 4520 square feet (420 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 3.5-property class El Medano Ejidal resort include Marina Del Rey and Santa Maria Beach.
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What's nearby

  • Medano Beach - 9 min walk - 0.8 km
  • Puerto Paraiso Mall - 3 min drive - 1.6 km
  • Luxury Avenue - 3 min drive - 1.6 km
  • Marina Del Rey - 5 min drive - 2.3 km
  • Solmar Beach - 8 min drive - 4.3 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 46 min drive

Restaurants

  • ‪Riu Sport Bar - ‬15 min walk
  • ‪Baja California Restaurante - ‬13 min walk
  • ‪Torote Steak House - ‬11 min walk
  • ‪La misión - ‬13 min walk
  • ‪Tequila Pool Bar - ‬11 min walk

About this property

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cabo San Lucas Bay
Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas resort.

  • 462 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • 4520 sq ft of conference space
  • 420 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive offers 462 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cabo San Lucas resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

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4.4 out of 5, Excellent, 1,888 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella California
  • Carbon Grill
  • Taco Bar
  • Tomatillos
  • Tortugas Terrace

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (4,520 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Limited room service
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Villa Palmar Residences Cabo San Lucas
Villa Palmar Residences
Palmar Residences Cabo San Lucas
Palmar Cabo Lucas Inclusive
Residences by Villa del Palmar
Villa del Palmar Beach Resort Cabo San Lucas
Villa del Palmar Beach Resort Cabo San Lucas All Inclusive

Frequently asked questions

What is the cancellation policy at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive on 11 Aug 2025 start from NZ$716.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive is a short 11-minute walk from Medano Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, there is an onsite spa at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive have a pool?

Yep, and guests love it! Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive features 3 outdoor pools, 2 hot tubs and 6 restaurants.

What makes Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive.

Is Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive is a hit with families.

Does Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

No, Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

No, only service animals are allowed.

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 756 out of 1341 reviews
Rating 8 - Good. 318 out of 1341 reviews
Rating 6 - Okay. 150 out of 1341 reviews
Rating 4 - Poor. 62 out of 1341 reviews
Rating 2 - Terrible. 55 out of 1341 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Granger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view, the staff, the food and drinks, comfy lounge chairs. Our room was just what we expected.
Stayed 4 nights in May 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort! Armando, Angelica and Roberto are the best!
Stayed 5 nights in Apr 2025

10/10 Excellent

Veronica

Stayed 5 nights in Apr 2025

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, the staff was friendly & go above and beyond for your needs. Will be back!
Stayed 4 nights in May 2025

10/10 Excellent

Douglas, Hudson

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

6/10 Okay

Vincent

Stayed 4 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful resort. The staff were very helpful and friendly. Definitely recommend
Stayed 5 nights in May 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable large rooms. Balconies are awesome. View is spectacular. Dining options are good, loved the italian restaurant. Loved that it had a swimmable beach. Only issue was unruly guests. 2 days of obnoxious groups of guests at the pool, blaring their music on speakers and being rude and the staff did nothing about it. They even had glass bottles at the pool, were told they couldn't, but no one followed up. The staff watched them the whole time and did nothing.
Stayed 5 nights in Apr 2025

8/10 Good

Alexcia

Stayed 6 nights in May 2025

10/10 Excellent

Felix

Stayed 2 nights in Apr 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the wifi was a big problem and i could barely get any work done, I enjoyed my stay due to the friendly staff and services provided. The room was always cleaned and food was ok
Stayed 4 nights in May 2025

4/10 Poor

Lora

Travelled with family
Disliked: Staff & service
Check in was horrible and the lady was so rude! I found most female staff very rude! Was sad for the money we paid and how much we tipped to be treated so badly
Stayed 7 nights in Apr 2025

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities
Kind considerate staff. Clean property. Decent
Stayed 3 nights in May 2025

10/10 Excellent

Maria Elena Zurayda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and facilities are very clean, staff are friendly and helpful, food is awesome. Excellent resort for families.
Stayed 5 nights in Apr 2025

6/10 Okay

Heather

Stayed 6 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we got out of the transport, the bell men were on it they took our bags made us feel at home; pointed us in the direction of where we needed to go to check in Check in was easy. Food was great, you get 5 different restaurants on the property. The wait staff was very helpful. We opted for all-inclusive so there's a reason for that because the food and the drinks were amazing. Our room was so cute and relaxing. Every evening they did a turn down service, which we enjoyed. There were activities during the day and entertainment during the night at the dinner service. If you wanted a taxi ride to venture out to the marina they were able to get one for you very quickly, we felt very safe in and out the of resort. Because this was our first time here we didn't know what to expect but after leaving we wished we could have stayed a few more days It felt like we were being cared for.
Stayed 3 nights in Apr 2025

10/10 Excellent

Silvia Delilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to rest and have fun. Staff was very welcoming. Great place for first time visiting Cabo.
Stayed 5 nights in Apr 2025

6/10 Okay

Robert

Stayed 8 nights in Apr 2025

10/10 Excellent

Maria D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great vacation place, everybody was amazing the whole stuff was fantastic.
Stayed 5 nights in Apr 2025

10/10 Excellent

Doris

Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a goldilocks property, not too big, not too small but just right. The staff was very friendly and tried hard to please. the food was outstanding and even the evening entertainment was pretty good.
Stayed 5 nights in Apr 2025

8/10 Good

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were Amazing
Stayed 8 nights in Apr 2025

10/10 Excellent

Kristin Lee, ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful resort. The food was amazing and the staff were personable and went out of their way to take care of you. Very clean resort. We will definitely return. Enrique in the Sports Bar was awesome. They even put on the hockey games we asked for.
Stayed 4 nights in Apr 2025

2/10 Terrible

Cole, Clearfield

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse & I booked this trip hoping for a relaxing getaway, especially after dealing with some difficult health issues. Unfortunately, what we got was one of the worst resort experiences we’ve ever had—we’ve been to many all-inclusives. From the moment we arrived, it was chaos. It took over 30 minutes just to check in, & we were given zero guidance on how anything worked. For the entire first day, we were left to figure things out on our own, constantly having to ask employees questions—& feeling like we were annoying them. The Wi-Fi didn’t work the entire time, & when we asked if there was another option, we were told no (although oddly enough, a better Wi-Fi was revealed to us on the last day—too little, too late). Not being able to use our phones made everything harder, especially since the resort’s system is confusing & inconsistent. We paid for the all-inclusive package, but it hardly felt that way. Every meal required signing a check. Service was painfully slow—often taking 40 minutes to 2 hours to get food or drinks, plus another 20–30 minutes to get the check. Even getting a bottle of water was a hassle, w/staff telling us we had to go to the bar instead of giving us one at the front desk. We couldn’t get good sleep because the guests above us were constantly moving furniture or stomping around at all hours. There was no peace & quiet. The fridge in our room could only be refilled twice a day, which is ridiculous for an all-inclusive. Most disappointing of all was t
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Amenities
The property was in excellent condition. Rooms were nice. Food was incredible and the staff was friendly.
Stayed 4 nights in Apr 2025