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Altstadt Hotel Krone Luzern

Property class: 3

Photo gallery for Altstadt Hotel Krone Luzern

A modern hotel room with a large bed, a desk, and a seating area.
A buffet with various food items and beverages.
A hotel sign with a crown and the name "HOTEL KRONE".
A modern bathroom with a toilet, sink, and shower.
A reception desk with a crown emblem, a large mirror, and a vase with white flowers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is NZ$497
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

A hotel room with a bed, bedside table, chair, and a small desk with a potted plant.

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, two chairs, a small table, and a desk with a coffee machine.

Standard Twin Room

9.0 out of 10
Wonderful
(83 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A modern hotel room with a large bed, a bedside table, a small desk, a chair, a potted plant, and a mirror.

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with three beds, a desk, and a chair.

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Quadruple Room (1 Queen Bed)

Minibar, in-room safe, desk, blackout curtains

Quadruple Room (1 Queen Bed)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Lucerne

Altstadt Hotel Krone Luzern puts you in the heart of Lucerne, within steps of Lucerne Town Hall and Mill Bridge. Highlights at this historic hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Near this 3-property class Old Town Lucerne hotel, you'll find Chapel Bridge.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Lake Side Promenade - 9 min walk - 0.8 km
  • Lion Monument - 10 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Stadtkeller Swiss Folkore Restaurant - ‬4 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Heini Conditorei - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.1 out of 5, Very good, 437 reviews
The price is NZ$462
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on 23 Aug 2026 start from NZ$497, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altstadt Hotel Krone Luzern?

Yep, Altstadt Hotel Krone Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Krone Luzern?

The closest beach to Altstadt Hotel Krone Luzern is Seebad Eich (15.2 km).

Does Altstadt Hotel Krone Luzern serve breakfast?

You bet, our visitors highly rate the buffet breakfast here! Offered daily between 7:00 AM and noon, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Altstadt Hotel Krone Luzern?

No, Altstadt Hotel Krone Luzern does not offer an airport shuttle service.

Is there a bar or restaurant at Altstadt Hotel Krone Luzern?

Yep, you can grab a meal at Altstadt Hotel Krone Luzern's onsite restaurant.

What time are check-in & check-out at Altstadt Hotel Krone Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1010 reviews
Rating 8 - Good. 350 out of 1010 reviews
Rating 6 - Okay. 85 out of 1010 reviews
Rating 4 - Poor. 19 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Clean room, good location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Leslie Christiansen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Room was clean, beds were comfortable. Staff was friendly and helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great hotel location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth Baraga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location with an amazing coffee shop next door. Near the train station, boats and many sites. Staff very responsive to our needs.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is outstanding! Old town Lucerme is gorgeous and you're in the heart of it with many sites and restaurants ose by....many close early! Our room was on the 5th floor all by itself with a stellar patio we enjoyed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center! And everybody did their best to make our stay good!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bhavin

Liked: Cleanliness, amenities, property conditions & facilities
Great place, location and facility - would highly reccomend.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
Very friendly staff, excellent location. Room a little small but clean. Would stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Evan M

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Excellent location in a beautiful city.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to everything , beautiful hotel and friendly staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

AZUCENA

Liked: Cleanliness, property conditions & facilities
The room was absolutely clean and the beds very comfortably, the staff amazing
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and excellent location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Shanna

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent! Great location, spacious and clean room, kind and helpful staff. Highly recommend!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ethel May

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fresh sheets and friendly staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Shengyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and simple amenities. The room was a nice size, high ceilings. The beds were two twins (perfect for my son and I) and were very comfortable.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Megan Zoe

Liked: Cleanliness
Great location! The room was clean and nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the heart of Lucern. Super cute hotel with great service.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Trong-Dat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , great Location and very helpful staff. The hotel was minutes walk from the train station. It is in the central location of the old town and in walking distance to bus station. Katerina at the reception was so nice, professional and helpful. I really recommend this hotel. The only down side was that the elevator was very small and room was a little small.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very walkable to visit the city
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large rooms
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned daily with fresh towels. The staff were great. The only issue I have was the noise coming from the outside even when the windows are closed.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpful staff. Perfect location.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Lynae

Liked: Cleanliness, amenities, property conditions & facilities
Good location in town near Chapel Bridge. Coming by car is very tricky as streets leading to plaza where hotel is located are narrow and shared with pedestrians. Twin bed room has basic amenities. Area around hotel has many shops and eateries.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Hotel was lovely and the location was perfect! Only con was the shower.
Stayed 3 nights in Dec 2025