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Altstadt Hotel Krone Luzern

3.0 star property
Historic hotel in Lucerne with a restaurant

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room
Front of property
Restaurant
Reception
Quadruple Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
The current price is NZ$405
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

About the area

Lucerne

Altstadt Hotel Krone Luzern puts you in the heart of Lucerne, within steps of Lucerne Town Hall and Mill Bridge. Highlights at this historic hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Old Town Lucerne hotel include Chapel Bridge and Swiss Transportation Museum.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Lion Monument - 10 min walk - 0.8 km
  • Chateau Guetsch - 12 min walk - 1.0 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Zum Weissen Kreuz - ‬2 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel in Lucerne with a restaurant
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Housekeeping
4.2 out of 5, Very good, 1,017 reviews
The price is NZ$283
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on 12 Nov 2025 start from NZ$393.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altstadt Hotel Krone Luzern?

Yep, Altstadt Hotel Krone Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Krone Luzern?

The closest beach to Altstadt Hotel Krone Luzern is Seebad Eich (15.2 km).

Does Altstadt Hotel Krone Luzern serve breakfast?

You bet, our visitors highly rate the buffet breakfast here! Offered daily between 7:00 AM and noon, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Altstadt Hotel Krone Luzern?

No, Altstadt Hotel Krone Luzern does not offer an airport shuttle service.

Is there a bar or restaurant at Altstadt Hotel Krone Luzern?

Yep, you can grab a meal at Altstadt Hotel Krone Luzern's onsite restaurant.

What time are check-in & check-out at Altstadt Hotel Krone Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 1015 reviews
Rating 8 - Good. 380 out of 1015 reviews
Rating 6 - Okay. 93 out of 1015 reviews
Rating 4 - Poor. 14 out of 1015 reviews
Rating 2 - Terrible. 16 out of 1015 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Close to everything including the train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and service. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Neat, clean and centrally located
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
perfect location
Stayed 2 nights in Jul 2025

8/10 Good

Xi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Chris

Stayed 3 nights in Jul 2025

10/10 Excellent

Manish, Missouri City

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, close to train station.
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks nicer online than in person. No air conditioning either which is rough when Switzerland is having a heat wave. Shower curtain kept falling off. Elevator is tiny. Wouldn’t stay here again. Surprised it has a 3 star rating honestly
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Amenities
Great location, convenient and quiet
Stayed 2 nights in Jun 2025

6/10 Okay

John

Travelled with family
Noisy
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness
The hotel is at a good location in the old town. Hotel is clean. However, it was noisy due to construction across the street. My bathroom shower/shampoo soap bottle was not filled so I had no soap to use while showering and couldn’t call front desk because it’s past 9 pm. 😣
Stayed 2 nights in May 2025

8/10 Good

Ranald, Fredericton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff. Construction was a bother.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Stayed 2 nights in May 2025

8/10 Good

Laura

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location; very good breakfast! Janine served GF bread to my husband and he was happy! USB plugs in room were not working but we were fine. Good sized room; bathroom had a tub! I’m not a fan of the combined shampoo and body wash; I missed having some lotion and conditioner.
Stayed 3 nights in May 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely property to stay at. The lady at front desk was very friendly and helpful. The room was clean and spacious and had all the necessary amenities/toiletries. The view from my room was gorgeous as it looked out into Old Town. The one factor I didn't really like was that the cleaning team starts very early in the day (around maybe 8am) and the noise would echo through the hall to my room. I wanted to catch up on some sleep but wasn't able to due to the noise. The hotel location was very convenient. I would still want to come back to stay at this hotel the next time i visit Lucerne.
Stayed 1 night in May 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Perfect location, right in old town, lots to see and do.plenty of restaurants close by. I think the hotel was converted from an old house. The room is quite muggy and small insects fly in when you open the window. Overall it was a very good hotel.
Stayed 3 nights in Apr 2025

2/10 Terrible

Guohong

Travelled with family
Liked: Property conditions & facilities
Reception staff behavior – I found the front desk staff to be quite rude and unhelpful during check-in and throughout my stay. I expected more courteous and professional service. Lack of air conditioning – The room was uncomfortably warm, and I was surprised to find that the hotel did not provide air conditioning or any effective alternative. Uncomfortable mattress – The mattress was extremely uncomfortable, making it difficult to get a good night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Nice hotel, centrally located in the old town. Convenient to everything. Our room was nice and comfortable. Breakfast (fee) was superb with an awesome attendant. Staff was professional and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this hotel. Great location and access to public transit.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

The location could not have been better to explore the Old Town!
Stayed 2 nights in May 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025