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OYO The Chiltern Hotel

3.0 star property
Hotel in Luton with 24-hour front desk and restaurant

Photo gallery for OYO The Chiltern Hotel

Standard Room, 2 Single Beds
Breakfast and dinner served
Lobby
Lobby
Lift

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$140
includes taxes & fees
19 Aug - 20 Aug

Explore the area

View map
Waller Avenue, Luton, England, LU4 9RU
  • Kenilworth Road Stadium
    ‪2 min drive‬
  • Luton Mall
    ‪4 min drive‬
  • University of Bedfordshire
    ‪4 min drive‬
  • London (LTN-Luton)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Luton

At OYO The Chiltern Hotel you'll be 2.3 km (1.4 mi) from Kenilworth Road Stadium and 2.9 km (1.8 mi) from Genting Casino Luton. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Chiltern Restaurant, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. .Attractions within a 20-minute drive of this 3-property class Luton hotel include ZSL Whipsnade Zoo and Woburn Safari Park.

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Luton Mall - 4 min drive - 3.1 km
  • Grosvenor Casinos - 4 min drive - 3.4 km
  • University of Bedfordshire - 4 min drive - 3.4 km
  • ZSL Whipsnade Zoo - 18 min drive - 12.4 km

Getting around

  • Leagrave Station - 20 min walk
  • London (LTN-Luton) - 13 min drive

Restaurants

  • ‪Rathiga Restaurant - ‬2 min drive
  • ‪T’z Treats - ‬8 min walk
  • Domino's Pizza
  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬8 min walk

About this property

OYO The Chiltern Hotel

Hotel in Luton with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.

This 3-star Luton hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • Dining venue
OYO The Chiltern Hotel offers 97 air-conditioned accommodations, with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Polish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chiltern Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Barclaycard and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

Frequently asked questions

What is the cancellation policy at OYO The Chiltern Hotel?

OYO The Chiltern Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OYO The Chiltern Hotel?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at OYO The Chiltern Hotel on 19 Aug 2025 start from NZ$140.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OYO The Chiltern Hotel?

Yep, OYO The Chiltern Hotel has a free self car park.

Are there any beaches close to OYO The Chiltern Hotel?

The closest beach to OYO The Chiltern Hotel is The Beach (15.4 km).

Is there a free airport shuttle available at OYO The Chiltern Hotel?

No, OYO The Chiltern Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at OYO The Chiltern Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at OYO The Chiltern Hotel?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at OYO The Chiltern Hotel?

No, pets are not allowed.

OYO The Chiltern Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 81 out of 565 reviews
Rating 8 - Good. 166 out of 565 reviews
Rating 6 - Okay. 138 out of 565 reviews
Rating 4 - Poor. 96 out of 565 reviews
Rating 2 - Terrible. 84 out of 565 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, dusty rooms with a horrid smell

The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too.
Stayed 1 night in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was an amazing stay and the staff were friendly.
Stayed 1 night in May 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Am sooo hapyyyy room is very clean and safe place
Stayed 1 night in May 2025

10/10 Excellent

Hussnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Stayed 1 night in Apr 2025

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disgusting place

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
Stayed 1 night in Feb 2025

2/10 Terrible

Callum

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Towels that have obviously been used to replace toilet roll
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
Stayed 1 night in Feb 2025

4/10 Poor

Mark

Business traveller
Liked: Room comfort
Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Stayed 4 nights in Jan 2025

4/10 Poor

Mr S A J

Disliked: Property conditions & facilities, room comfort
Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room.
Stayed 1 night in Jan 2025

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Timothy

Disliked: Cleanliness, property conditions & facilities

Avoid!!!

This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was so run down and dirty I left

I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road
Stayed 1 night in Dec 2024

2/10 Terrible

Kea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel horrible

Awful This is a grotty hotel and is used as a homeless housing placement - People have to live somewhere but this hotel shouldn’t be sold as a 3 star with restaurant and bar and there isn’t either. A bit of an experience and didn’t feel safe tbh
Stayed 1 night in Dec 2024

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Stayed 1 night in Dec 2024

6/10 Okay

Babar

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Very fair price and friendly staff. Good transportation links
Stayed 1 night in May 2020

6/10 Okay

Fiona

Stayed 1 night in Apr 2020