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Matsubara Acqua Park Hotel

3.0 star property
Beach hotel with 2 outdoor pools, near Parque Shopping Center Maceio

Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Lobby
Food court
Lobby
International cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
The current price is NZ$94
includes taxes & fees
2 July - 3 July

Explore the area

Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Parque Shopping Center Maceio
    ‪5 min walk‬
  • Jatiuca Beach
    ‪12 min walk‬
  • Ponta Verde Beach
    ‪5 min drive‬
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪26 min drive‬

Room options

Standard Room

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room Standard

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Maceió

A family-friendly stay in Maceió awaits you at Matsubara Acqua Park Hotel. Within just a 10-minute stroll, you'll find Jatiuca Beach and Parque Shopping Center Maceio. Highlights at this beach hotel include 2 outdoor swimming pools, a free water park and a restaurant. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, Hot tub, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas and a microwave in a common area. Each morning free buffet breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Cruz das Almas hotel, you'll be 3.6 km (2.2 mi) from Ponta Verde Beach and 3.6 km (2.2 mi) from Maceio Shopping Center.

What's nearby

  • Parque Shopping Center Maceio - 5 min walk - 0.5 km
  • Jatiuca Beach - 12 min walk - 1.0 km
  • Maceio Shopping Center - 4 min drive - 3.5 km
  • Ponta Verde Beach - 5 min drive - 4.6 km
  • Pajucara Beach - 6 min drive - 5.3 km

Getting around

  • Sururu de Capote Station - 12 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive

Restaurants

  • ‪Outback Steakhouse - Parque Shopping Maceió - ‬11 min walk
  • ‪Divino Fogao - ‬12 min walk
  • ‪Casa Pilão - ‬15 min walk
  • ‪Nakaffa - ‬12 min walk
  • ‪Casa do Pirão - ‬7 min walk

About this property

Matsubara Acqua Park Hotel

Beach hotel with 2 outdoor pools, near Parque Shopping Center Maceio
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and a complimentary children's club are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Hot tub
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 90 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Frequently asked questions

What is the cancellation policy at Matsubara Acqua Park Hotel?

Matsubara Acqua Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsubara Acqua Park Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Matsubara Acqua Park Hotel on 2 Jul 2025 start from NZ$93.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsubara Acqua Park Hotel?

Yep, Matsubara Acqua Park Hotel has a free self car park.

Are there any beaches close to Matsubara Acqua Park Hotel?

Yep, Matsubara Acqua Park Hotel is a short 6-minute walk from Lagoa da Anta Beach.

Does Matsubara Acqua Park Hotel have a pool?

Matsubara Acqua Park Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Matsubara Acqua Park Hotel have a waterslide?

Yep, this property has a waterslide!

Is Matsubara Acqua Park Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Matsubara Acqua Park Hotel is a hit with families.

Does Matsubara Acqua Park Hotel serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Matsubara Acqua Park Hotel?

No, Matsubara Acqua Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsubara Acqua Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Matsubara Acqua Park Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Matsubara Acqua Park Hotel?

No, pets are not allowed.

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 119 out of 373 reviews
Rating 8 - Good. 96 out of 373 reviews
Rating 6 - Okay. 72 out of 373 reviews
Rating 4 - Poor. 47 out of 373 reviews
Rating 2 - Terrible. 39 out of 373 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

GILDALTO

Travelled with family
Liked: Staff & service
As estruturas no geral estão precisando de reforma urgente, sala de jogos sem qualquer "refresco" para o calorão, sem ar condicionado e sequer um ventilador funcionando, muitas instalações com sinais visiveis de corrosão, toalhas visivelmente muitissimo usadas, café da manhã também deixou a desejar. De bom mesmo e que merece destaque é o atendimento dos colaboradores, muito atenciosos e prestativos, tanto no hotel quanto no parque aquático.
Stayed 3 nights in Mar 2025

2/10 Terrible

Rosilde

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Risco de segurança e péssima manutencao

O hotel Falta manutenção em todos os espaços. Quartos mofados, com baratinhas, aranhas, piso soltando, móveis antigos e corroído. Lamentável o espaço. Para piorar, busquei suporte e demoraram 2 dias para responder
Stayed 2 nights in Mar 2025

6/10 Okay

josias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

helio

Stayed 2 nights in Mar 2025

6/10 Okay

Arland

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Precisa de melhorias

Os quartos e ambientes gerais precisam de uma boa reformar, melhorar o enxoval dos quartos - nao possui mantas, por exemplo. O grande destaque, e que me fará voltar, é o parque aquático, que ainda é muito bom. Mas, a estrutura do hotel está muito aquém das opções na região pelo mesmo valor.
Stayed 1 night in Mar 2025

6/10 Okay

ERCILIA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Alexandre

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel falido.

Terrível, o hotel está abandonado, com mofo nos quartos e banheiros. As paredes estão caindo os rebocos, as portas e as fechaduras estão quebradas. As fotos de divulgação do hotel são antigas, provavelmente de sua inauguração. Hoje a realidade é bem diferente.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Glemilson

Travelled with group
Disliked: Property conditions & facilities, room comfort

Em familha

A estadia foi regular o cafe da manha muito repetitivo e desorganização sem contar que o elevdor quebro varias vezes ate uma moça fico presa no elevador mais de uma hora e meia esperando o técnico do elevador para retirada dela que esta presa. Tinha muitos idosos no quarto andar sem pude desser ou tinha que ir pela escada e demoraro muito tempo para conserta o elevador quebra muito velho de mais.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel com a boa localização Funcionários excelentes especialmente do café da manhã e camareira
Stayed 4 nights in Feb 2025

4/10 Poor

Wilma

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

marcelo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Paulo Sergio Santana

Disliked: Property conditions & facilities, room comfort

Frustado

Infelizmente o hotel não tem nada haver com o que está no site . Assustei quando chegamos . Pelo preço pago por diária tinha que ser melhor bem melhor. Cama horrível a minha estava com o pé quebrado etc. Se vc olhar o botel por fora da até medo sinceramente eu não recomendo pra ninguém
Stayed 10 nights in Jan 2025

2/10 Terrible

Rubens

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruim

Hotel antigo e precisando de reformas urgentemente. Quarto em péssimas condições e com piso tipo decorflex desintegrando. Maresia por tudo.
Stayed 1 night in Jan 2025

6/10 Okay

Katiene

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Hotel precisa de reforma urgente

O prédio é antigo e não recebe uma reforma há muito tempo, falta pintura e cuidado com manutenções dos chuveiros (não fechava completamente, mesmo depois da reclamação no balcão) e torneiras. A porta do armário estava emperrada. o piso do quarto estava sujo e mesmo depois de solicitar a limpeza, não era possível andar descalço. O parque aquático é bom, e os salva vidas são bastante atentos principalmente com as crianças. durante a semana tem atividades para as crianças das 18h as 20h o que foi muito legal. um dos elevadores ficou fora de serviço, eles são muito velhos e carecem de manutenção. Não recomendaria o hotel, o parque sim, mas o hotel está muito mal cuidado.
Stayed 7 nights in Jan 2025

8/10 Good

José Aparecido

Travelled with family
Liked: Cleanliness, staff & service
PARA DAR 5 ESTRELA SO FALTO U UMA COISA,O CHUVEIRO NO NOSSO APARTAMENTO NÃO ESTAVA AQUECENDO ,NOS 4 DIAS QUE FICAMOS LA SO FUNCIONOU 1 DIA. MAS TIRANDO ISSO ESTAVA OTIMO,CAFE DA MANHÃ MUITO BOM,ESTACIONAMENTO BOM. FUNCIONARIOS BEM RECEPTIVOS.
Stayed 4 nights in Jan 2025

8/10 Good

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quatro é grande e espaçoso, confortavel, mas é antigo. A parte externa precisa com urgencia de uma reforma completa. O café da manha era o chamativo do hotel nos anos anteriores. Mas atualmente o café da manha decaiu muito.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sergio Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Danielma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Excelência no atendimento, precisando de melhoria.

Ótimo atendimento, café da manhã muito bom. Porém Acqua Park com possibilidade de melhoria na água (tratamento) prédio precisando de uns reparos para ficar mais confortável o ambiente.
Stayed 2 nights in Jan 2025

4/10 Poor

Italo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo

Hotel acabado, precisando de muitas reformas, colchões velhos, cheiro de mofo, toalhas e lençóis velhos, não volto nunca mais
Stayed 1 night in Jan 2025