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Alterhome Apartamento Plaza de Cibeles II

Property class: 3.5

Photo gallery for Alterhome Apartamento Plaza de Cibeles II

Room
Living area
Interior
Room
In-room dining

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Kitchen

Explore the area

View map
42 Calle de San Marcos, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza de Cibeles
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony

Room

Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Madrid

Alterhome Apartamento Plaza de Cibeles II puts you in the heart of Madrid, within just a 10-minute stroll of popular attractions like Gran Via and Plaza de Cibeles. Highlights at this hotel include an outdoor swimming pool. .This pet-friendly hotel offers a terrace, a garden and tour/ticket assistance. Additionally, you'll find a lift. Each morning continental breakfast is served between 8:00 AM and 11:00 AM. .Within a 15-minute walk of this 3.5-property class Madrid Centro hotel, attractions include Puerta del Sol and El Retiro Park.

What's nearby

  • Plaza de Chueca - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Cibeles - 6 min walk - 0.6 km
  • Puerta del Sol - 10 min walk - 0.8 km
  • Plaza Mayor - 14 min walk - 1.2 km

Getting around

  • Chueca Station - 4 min walk
  • Madrid Recoletos Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Acid Cafe - ‬1 min walk
  • ‪Lilo - ‬2 min walk
  • ‪Revoltosa - ‬2 min walk
  • ‪Roostiq - ‬2 min walk
  • ‪Restaurante Rocafría - ‬2 min walk

About this property

Alterhome Apartamento Plaza de Cibeles II

As a guest of Alterhome Apartamento Plaza de Cibeles II, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Alterhome Apartamento Plaza de Cibeles II also features a garden and a lift. The front desk is open around the clock.

This 3.5-star Madrid hotel is smoke free.

  • 1 guestroom or unit
  • Breakfast available (surcharge)
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Air-conditioned accommodation at Alterhome Apartamento Plaza de Cibeles II offers coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a bath. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

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Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 6.50 for adults and EUR 6.50 for children

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Washing machine

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Late check-in fee for check-in after 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30 per stay.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • Cleaning fee: EUR 49 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 6.5 for adults and from EUR 6.5 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-in fee for check-in after 9:00 PM
  • Crib (infant bed) fee: EUR 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Plaza de Cibeles II
Alterhome Plaza de Cibeles II
Alterhome Apartamento Plaza de Cibeles II Hotel
Alterhome Apartamento Plaza de Cibeles II Madrid
Alterhome Apartamento Plaza de Cibeles II Hotel Madrid

Frequently asked questions

What is the cancellation policy at Alterhome Apartamento Plaza de Cibeles II?

Alterhome Apartamento Plaza de Cibeles II offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Alterhome Apartamento Plaza de Cibeles II have a pool?

Alterhome Apartamento Plaza de Cibeles II has an outdoor pool.

Is Alterhome Apartamento Plaza de Cibeles II family-friendly?

You bet! With amenities such as an outdoor pool and cots/infant beds, it's no surprise that Alterhome Apartamento Plaza de Cibeles II is a winner with our family travellers.

Does Alterhome Apartamento Plaza de Cibeles II serve breakfast?

Yep, continental breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Alterhome Apartamento Plaza de Cibeles II?

No, Alterhome Apartamento Plaza de Cibeles II does not offer an airport shuttle service.

What time are check-in & check-out at Alterhome Apartamento Plaza de Cibeles II?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Alterhome Apartamento Plaza de Cibeles II Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

7.0/10

Cleanliness

5.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, had some communication issues with things not being mentioned such as extra 49 euro cleaning fees and 150 euro deposits expected to pay outside the Expedia booking. Felt a bit sketchy. But when we arrived all was well the pool was wonderful and the space was comfortable. I would stay again aside from those issues. Although a bit on the pricey side for the additional fees.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service
Apartment is located near Gran Via, and a short walk from a supermarket, bars and restaurants. Relatively clean, but bathroom extremely dated and shabby. Lady at check in didn’t know how to access the pool, and there was no concierge on reception when I went in or out, so no one to ask. The door accessing the back of the property was always locked. I booked this apartment for the pool - so not gaining access ruined it. Additional cleaning fee of €49 should be factored into the initial costs, as it’s not optional. No use of pool, garden, and no luggage store, so have no option but to pay additional €30 early check in fee if arriving slightly before 4pm. €150 deposit withheld for over a week after my stay. I reported a damage at the property on check in, and the owner has deducted money from my deposit despite them acknowledging the report on check in. They have refused to refund the full deposit held, and Expedia can’t assist in recovering this. The additional costs and charging me for damage I didn’t cause ruined the experience for me.
Stayed 4 nights in Aug 2022