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Arc House Madrid

Property class: 1

Photo gallery for Arc House Madrid

A hallway with a series of doors, each with a colorful painting on the wall.
A hallway with wooden flooring, a metal railing, and artwork on the walls.
A room with a brick wall, wooden doors, and a colorful abstract painting.
A living room with grey sofas, a yellow table, and colorful wall art.
A bedroom with a bed, a wardrobe, and two wall-mounted paintings.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$56
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a wooden headboard, a checkered bedspread, a bedside table with a lamp, and a door.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for maximum 10 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for One bed in a Mix Shared Dormitory 12 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory 12 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for One bed in a Mix Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for One bed in a Mix Shared Dormitory for 6 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 6 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for One bed in a Mix Shared Dormitory for 4 people

A bunk room with three bunk beds, a wardrobe, and a brick wall.

One bed in a Mix Shared Dormitory for 4 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for One bed in a Female Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Female Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Bed in a 8 Bed Mixed Room

A bunk bed room with a stone wall, a window with red curtains, and an air conditioning unit.

Bed in a 8 Bed Mixed Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About the area

Madrid

Arc House Madrid puts you in the heart of Madrid, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Puerta del Sol and Plaza Mayor. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and express check-out. Other amenities include a microwave in a common area and a fridge in a common area. .Attractions within a 10-minute walk of this Madrid Centro hotel include Gran Via and San Miguel Market.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Gran Via - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • Dani
  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪La Birra Bar - ‬1 min walk

About this property

Arc House Madrid

As a guest of Arc House Madrid , you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Arc House Madrid also features concierge services, express check-out, and a communal living room.

This Madrid hotel is smoke free.

  • 23 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Locker space
Arc House Madrid offers 23 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer (on request)

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 4
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
  • Late check-out fee: EUR 4 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Arc House Madrid .
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Frequently asked questions

Is there a free airport shuttle available at Arc House Madrid ?

No, Arc House Madrid does not offer an airport shuttle service.

How much does it cost to stay at Arc House Madrid ?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Arc House Madrid on 16 Aug 2026 start from NZ$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Arc House Madrid ?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Arc House Madrid ?

No, pets are not allowed.

Arc House Madrid Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 123 reviews
Rating 8 - Good. 23 out of 123 reviews
Rating 6 - Okay. 6 out of 123 reviews
Rating 4 - Poor. 8 out of 123 reviews
Rating 2 - Terrible. 25 out of 123 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly helpful staff in very convenient location
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

anmar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Cleanness safety and great find
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Kaila

Liked: Cleanliness, property conditions & facilities
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never allowed me to stay they would not open the door worst experience ever
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here. Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and really bad customer/front desk service
Stayed 1 night in May 2024
Verified review

8/10 Good

patricia evangelina

Liked: Staff & service
The first was extremely cheap, and we all just needed to be there for hours (we didn't stay overnight), so we chose a shared room. It is a budget hotel, so yes, it is going to smell funny, the bathrooms won't be very clean and tidy, and you won't have any fancy accommodations, furniture, or pretty much anything else. So it works for us, but I won't stay longer than one night.
Verified review

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Armand

We suffered discrimination in this hostel because we are Iranian and as Iranians we don’t have credit cards on our name. we planning to sue them. As Iranians we are victims of geopolitical pressure not allowing us to have access to international cards and this hostel took our money and rejected us for our lack of rights as Iranians. This is racism at his best
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad and unprofessional service
Verified review

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Zane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Eris manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza muy mal
Stayed 10 nights in Apr 2026
Verified review

8/10 Good

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, equipe de funcionários da maravilhosa! A janela do quarto que eu fiquei da direto para uma rua movimentada com bares, então tem barulho até tarde. Recomendo levar isso em consideração se barulho lhe atrapalha. No mais, tudo ótimo
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Francisco Jose

Liked: Cleanliness, staff & service, amenities
El personal es atento. La limpieza de la habitación, los lavabos y las duchas eran correctos. Por contra la insonorización de la habitación no es muy buena, además no ayuda el tener un bar abajo que cierra a las 5:00 de la madrugada, por lo que recomiendo el uso de tapones.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

KENSY DANIELA

no me respondieron
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Ernandes Monte

Liked: Cleanliness
Disliked: Staff & service
A localização muito boa, espetacular. O quarto sempre muito limpo, mais não tivemos acolhimento, ajuda dos funcionários, que foram muitos frios e ríspidos!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ernandes Monte

A localização é espetacular, as condições do hotel muito boa, não houve limpeza do quarto. Custo benéfico muito bom
Stayed 1 night in Jan 2026