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Catalonia Gran Via Madrid

4.0 star property
Hotel with 2 restaurants, steps from Gran Via

Photo gallery for Catalonia Gran Via Madrid

View from room
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly
The current price is NZ$328
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
C/ Gran Vía 9, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Double or Twin Room

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Vista Gran Via)

1 bedroom, minibar, in-room safe, desk

Double or Twin Room (Vista Gran Via)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Terrace (with jacuzzi)

Private spa tub

Superior Double Room, Terrace (with jacuzzi)

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Furnished balcony or patio
Private spa tub
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room

1 bedroom, minibar, in-room safe, desk

Premium Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room (Fitness)

1 bedroom, minibar, in-room safe, desk

Superior Double Room (Fitness)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Terrace (with jacuzzi)

View from room

Suite, Terrace (with jacuzzi)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Jetted bath
Terrace
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Pillow menu
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use (Vista Gran Via)

1 bedroom, minibar, in-room safe, desk

Double Room Single Use (Vista Gran Via)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Shower/tub combination
  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use (Fitness)

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use (Fitness)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Shower/tub combination
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Bathrobes
Soundproofed rooms
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Premium Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Shower/tub combination
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite Single Use, Terrace (Jacuzzi)

View from room

Suite Single Use, Terrace (Jacuzzi)

Highlights

Terrace
Soundproofed
Private outdoor hot tub
Air conditioning
LCD TV
Separate bedroom
Jetted bath
Private bathroom
Furnished balcony or patio
Private spa tub
Soundproofed rooms
Air-conditioning
Bathrobes
Eco-friendly toiletries
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use, Terrace (with Jacuzzi)

Private spa tub

Superior Double Room Single Use, Terrace (with Jacuzzi)

Highlights

Terrace
Soundproofed
Private outdoor hot tub
Air conditioning
LCD TV
Separate bedroom
Jetted bath
Private bathroom
Furnished balcony or patio
Private spa tub
Soundproofed rooms
Air-conditioning
Bathrobes
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Terrace

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Furnished balcony or patio
Soundproofed rooms
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Terrace (Single Use)

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Terrace (Single Use)

Highlights

Terrace
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Furnished balcony or patio
Soundproofed rooms
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the area

Madrid

Catalonia Gran Via Madrid places you steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Bloved Veggie Corner, serves international cuisine and is open for lunch and dinner. NNueve 9 Madrid Gastrobar is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. 3283 square feet (305 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Within a 15-minute walk of this 4-property class Madrid Centro hotel, attractions include Prado Museum and Plaza Mayor.

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Prado Museum - 10 min walk - 0.9 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 17 min walk - 1.5 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Steakburger Bar (Gran Via) - ‬1 min walk
  • ‪Honest Greens - ‬1 min walk
  • ‪Mercado de la Reina - ‬1 min walk
  • ‪Hundred Burgers - ‬1 min walk
  • ‪UDON - ‬1 min walk

About this property

Catalonia Gran Via Madrid

Hotel with 2 restaurants, steps from Gran Via
Catalonia Gran Via Madrid offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3283 square feet (305 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Catalonia Gran Via Madrid.

This 4-star Madrid hotel is smoke free.

  • 185 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 3283 sq ft of conference space
  • 305 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Catalonia Gran Via Madrid offers 185 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bloved Restaurant
  • Bloved Veggie Corner
  • NNueve 9 Madrid Gastrobar

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,283 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 32.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 32.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Catalonia Gaudi Hotel Madrid
Catalonia Gaudi Madrid
Catalonia Gran
Catalonia Gran Vía
Catalonia Gran Via Hotel Madrid
Catalonia Vía
Catalonia Vía Hotel
Catalonia Vía Hotel Gran
Gran Catalonia
Hotel Gaudi Madrid
Catalonia Gran Vía Hotel Madrid
Catalonia Gran Vía Hotel
Catalonia Gran Vía Madrid
Catalonia Gran Vía
Catalonia Gran Via Madrid Hotel
Catalonia Gran Via Madrid Madrid
Catalonia Gran Via Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Catalonia Gran Via Madrid?

Catalonia Gran Via Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Catalonia Gran Via Madrid?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Catalonia Gran Via Madrid on 1 Dec 2025 start from NZ$327.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Catalonia Gran Via Madrid?

There's no onsite spa, but this property does offer services like massages.

Does Catalonia Gran Via Madrid have a pool?

Catalonia Gran Via Madrid has a seasonal outdoor pool. The pool is open from May to October.

Does Catalonia Gran Via Madrid serve breakfast?

You bet, buffet breakfast is on offer on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:30 AM and 11 AM.

Is there a free airport shuttle available at Catalonia Gran Via Madrid?

No, Catalonia Gran Via Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Gran Via Madrid?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Catalonia Gran Via Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Gran Via Madrid?

Cats and dogs are welcome at Catalonia Gran Via Madrid, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Catalonia Gran Via Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 575 reviews
Rating 8 - Good. 148 out of 575 reviews
Rating 6 - Okay. 51 out of 575 reviews
Rating 4 - Poor. 19 out of 575 reviews
Rating 2 - Terrible. 9 out of 575 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing location and beautiful hotel

Amazing location and beautiful hotel. Walking distance to all major tourist sites and lots of shopping and restaurants on Gran Via close by. Staff were friendly and helpful. Hotel facilities are also excellent. Would definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a room with your own terrace and a jacuzzi was the perfect ending to our trip. Amazing experience. If you are on the fence about whether to get one of the jacuzzi rooms -- book and don't look back! The rest of the hotel was very comfortable and classy, everyone was friendly and super helpful, and the location was perfect for walking or public transit whichever you prefer. Nothing but good things to say about this place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruno, Benahavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Jul 2025

6/10 Okay

Kelly-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Grace A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay !!!! I love it and love the staff we had a great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Rana

Stayed 1 night in Jul 2025

10/10 Excellent

Juan Daniel Del

Stayed 1 night in Jul 2025

4/10 Poor

Melanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was in and out multiple times during my 3 night stay, not one person greeted me or spoke with me. Upon checkin, I was asked for my card, billed and give a key, no direction, no explanation of services. The room was small but that’s okay, it was clean and had a nice bed, the view however was walls and machinery as I was placed in an odd corner area. There is repair going on so there was banging at all hours. My room was on a hall with only one other room and I shared a wall with the elevator so it was loud even during night time hours. The only person that acknowledged my presence was the lovely housekeeper that spoke with me and greeted me each day. There are many choices of hotels in this area and I will be staying elsewhere going forward. This hotel was a recommendation and I am sad it did live up to the reviews.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andreas

Liked: Cleanliness
no real daylight in the room bed matress a bit soft and unconfortable
Stayed 1 night in Jul 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop pool amazing Staff was great
Stayed 1 night in Jun 2025

8/10 Good

Abdulaziz

Stayed 7 nights in Jul 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Hsiao-Fan

Stayed 4 nights in Jun 2025

10/10 Excellent

Scott, Miami Beach

Stayed 4 nights in Jul 2025

6/10 Okay

Hikaru

Stayed 2 nights in Jun 2025

6/10 Okay

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ok. The room was nice but poorly designed. A lot of unused space and a small and inconvenient bathroom. The room service did not work and they did not bother to resolve it. The elevator only goes to the 6th floor so we had to walk a floor with luggage to go up and down our room on the 7th floor. Overall not worth what we paid.
View from room
View to gran via
Stayed 3 nights in Jun 2025

4/10 Poor

Ileana

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
For the price I was expecting a little more. The rooms are very hot and you can control the AC, so if you’re going on summer just have that in mind. The WiFi is very slow you can’t navigate with it. The breakfast buffet is very expensive 22 euros per person, for that price 2 people can eat anywhere else. The location is very good, just keep in mind there’s a bunch of homeless near the property.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sergio, San Diego

Stayed 3 nights in Jun 2025

8/10 Good

Xiaoxian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time—just a bit more to go in terms of amenities to be five-star.
Stayed 2 nights in Jun 2025

6/10 Okay

Dan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Gudrun H

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great and staff was very helpful with any issues. The breakfast was great and a perfect start to fuel long days of exploring the city. One of the reasons we chose this hotel was for the pool since we knew the weather would be hot. Unfortunately the pool was very cold and that made the whole experience less ideal than it could have been (seems like putting up solar panels to heat the pool or use any other variety of non-fossil fueled pool heating would be optimal for this case).
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on Gran Via. Very easy to walk to Royal Palace and The Prado. Nice lobby to people watch.
Stayed 1 night in Jun 2025

8/10 Good

Mark, Sacramento

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff. Great location. Would stay again!
Stayed 1 night in Jun 2025