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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
Hotel with a restaurant, near El Retiro Park

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
Meeting facility
1 bedroom, desk, laptop workspace, blackout curtains
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is NZ$174
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Calle Pez Volador 1, Madrid, 28007
  • El Retiro Park
    ‪14 min walk‬
  • WiZink Center
    ‪16 min walk‬
  • Gran Via
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(49 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

Crowne Plaza Madrid - Centre Retiro by IHG puts you in the heart of Madrid, within a 20-minute stroll of popular places like El Retiro Park and WiZink Center. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers a fitness centre, a 24-hour front desk and a garden. Other amenities include a lift and a banquet hall. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .You'll be 2.7 km (1.7 mi) from Prado Museum and 3.2 km (2 mi) from Gran Via with a stay at this 4-property class Retiro hotel.

What's nearby

  • El Retiro Park - 14 min walk - 1.2 km
  • WiZink Center - 16 min walk - 1.4 km
  • Gran Via - 4 min drive - 2.8 km
  • Prado Museum - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.6 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cervejaria Jumar - ‬3 min walk
  • ‪El Paleto - ‬7 min walk
  • ‪La Mordida de Pio - ‬10 min walk
  • ‪China City - ‬3 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Hotel with a restaurant, near El Retiro Park
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro by IHG also features a fitness centre, a garden, and a lift. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with a hairdryer and blackout curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Crowne Plaza Madrid - Centre Retiro by IHG?

Crowne Plaza Madrid - Centre Retiro by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on 24 Aug 2025 start from NZ$174.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Madrid - Centre Retiro by IHG?

Yep, Crowne Plaza Madrid - Centre Retiro by IHG has a self car park for EUR 26 per day.

Does Crowne Plaza Madrid - Centre Retiro by IHG serve breakfast?

Sure does, buffet breakfast is on offer on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Madrid - Centre Retiro by IHG?

No, Crowne Plaza Madrid - Centre Retiro by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Madrid - Centre Retiro by IHG?

Yep, you can grab a meal at Crowne Plaza Madrid - Centre Retiro by IHG's onsite restaurant.

What time are check-in & check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 510 reviews
Rating 8 - Good. 89 out of 510 reviews
Rating 6 - Okay. 28 out of 510 reviews
Rating 4 - Poor. 7 out of 510 reviews
Rating 2 - Terrible. 4 out of 510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with nice staff. They were doing some works which was loud and untidy at the front. The room was comfortable and clean but the lighting was not all working and a bit dim. Our a/c was not the best!
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
3 minutes walk from Metro [ 20 mins to Centre / 45 mins to airport ]. Great Breakfast Buffet. Sports bar. Friendly staff. Coffee/Tea/water in room. if required taxi rank outside.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid 3 night stay

Cozy bedroom area but large bathroom. We thought the staff very helpful. Nice bar area in lobby. Bartender very attentive. Clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Msrgaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break.

Very comfortable. Staff very friendly and helpful. Would definitely recommend Metro and bus stop close by.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and kind staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Apr 2025

10/10 Excellent

Alfredo

Stayed 7 nights in Apr 2025

10/10 Excellent

Michelle M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff very helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Clean hotel, albeit some areas slightly dated. Gym very small with some equipment not working.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alvaro, San Jose

Travelled with family
Liked: Amenities
Excellent hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay , everything we needed. Great room and service . Breakfast was great. Metro stop and park close by were convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul Nigel, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, which was exceptionally clean and well maintained. Room was very clean and to a high standard, bed very comfortable & the complimentary water was very welcome. The staff are very polite, courteous and professional Would definitely return to this hotel in the future
Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly welcome excellent communication. Quiet standard room was enough for needs. Good sized bathroom. Kettle with tea/coffee biscuit and mini chocolate (nice touch) bath robes (very nice touch). Good breakfast. Always taxis outside hotel. Short walk to El Ritiro Park. Would stay hear again.
Stayed 3 nights in Mar 2025

8/10 Good

Mildred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location you can walk or take taxi to points of interest.
Stayed 6 nights in Feb 2025

10/10 Excellent

Derik

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2025

6/10 Okay

Phil

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great
Stayed 3 nights in Mar 2025

10/10 Excellent

Josue

Stayed 4 nights in Dec 2024

10/10 Excellent

francisco, key biscayne

Stayed 2 nights in Mar 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great location
Stayed 2 nights in Mar 2025

10/10 Excellent

SHAHID M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience.
Stayed 5 nights in Feb 2025

10/10 Excellent

Phillippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really helpful and lovely. David in the bar even remembered which wine my husband drank the night before. Food was delicious and well presented.
Stayed 3 nights in Mar 2025