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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
A person working on a laptop on a rooftop terrace with a city view, a decorative light fixture, and a wicker chair.
Exterior
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$264
includes taxes & fees
1 Aug - 2 Aug

Explore the area

View map
Calle Pez Volador 1, Madrid, 28007
  • Place, El Retiro Park
    ‪13 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Place, Calle de Alcalá
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(25 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Madrid

Crowne Plaza Madrid - Centre Retiro by IHG puts you in the heart of Madrid, within a 20-minute stroll of popular places like El Retiro Park and Movistar Arena. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers a fitness centre, a 24-hour front desk and a garden. Other amenities include a lift and a banquet hall. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Retiro hotel include Puerta de Alcalá and Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • El Retiro Park - 13 min walk - 1.1 km
  • Movistar Arena - 18 min walk - 1.5 km
  • Calle de Alcalá - 3 min drive - 1.8 km
  • Puerta de Alcalá - 5 min drive - 2.5 km
  • National Prado Museum - 7 min drive - 3.9 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 18 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cafetería Gost Lira - ‬7 min walk
  • ‪Cervecería Cruz Blanca - ‬7 min walk
  • ‪Restaurante el Paleto - ‬7 min walk
  • ‪VIPS - ‬2 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro by IHG also features a fitness centre, a garden, and a lift. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with a hairdryer and blackout curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Crowne Plaza Madrid - Centre Retiro by IHG?

Crowne Plaza Madrid - Centre Retiro by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on 1 Aug 2026 start from NZ$264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Madrid - Centre Retiro by IHG?

Yep, Crowne Plaza Madrid - Centre Retiro by IHG has a self car park for EUR 26 per day. A self car park is also available, for a fee.

Does Crowne Plaza Madrid - Centre Retiro by IHG serve breakfast?

Sure does, buffet breakfast is on offer on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Madrid - Centre Retiro by IHG?

No, Crowne Plaza Madrid - Centre Retiro by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Madrid - Centre Retiro by IHG?

Yep, you can grab a meal at Crowne Plaza Madrid - Centre Retiro by IHG's onsite restaurant.

What time are check-in & check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 478 out of 645 reviews
Rating 8 - Good. 114 out of 645 reviews
Rating 6 - Okay. 32 out of 645 reviews
Rating 4 - Poor. 11 out of 645 reviews
Rating 2 - Terrible. 10 out of 645 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Clean room and great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rishabh

Liked: Cleanliness, staff & service, amenities
Great location, wonderful staff and good property
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Friendly staff and great ambiance. Food options were great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
clean room, staff, amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zhaybel

Liked: Amenities
It was a nice place to stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rachel

What a lovely hotel. The staff are wonderful and friendly, rooms are a nice size and very clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Excellent hotel. Close to metro.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and breakfast was wonderful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dunia S

Liked: Staff & service, amenities, property conditions & facilities
Clean , amazing stay with family
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Eann Sutherland

Liked: Cleanliness, property conditions & facilities
Room was very clean and hotel staff were friendly and very helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to the park.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room and good location for transport
Stayed 5 nights in Oct 2025
Verified

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Breakfast nothing sparkling
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for a quick stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and kind staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the staff was very nice easy to het around beautiful park 5 block walking
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Grégoire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel well located, with very comfortable and well equiped room. But for me the best was the staff: very professional and sympathic, especially Pavel and Adriana.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alvaro

Liked: Amenities
Excellent hotel
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 3 nights in Jun 2025