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Eurostars Madrid Gran Vía

Property class: 4

Photo gallery for Eurostars Madrid Gran Vía

A modern reception desk with a white marble top, flanked by two computer monitors, and a vertical light panel above.
A rooftop terrace with a white lounge chair, a small table, and a potted plant.
A modern dining area with yellow chairs and tables, large windows with a city view, and a geometric ceiling design.
A building with large windows and a sign reading "Eurostars Madrid Gran Via".
A hotel room with a large bed, a desk, a chair, a potted plant, and a wall mural.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service
The current price is NZ$179
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
Leganitos 13, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Family Room

A hotel room with a yellow sofa, a black and gold armchair, a flat-screen TV, a small round table, and a large window with sheer curtains.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A modern hotel room with a large bed, a bathroom with a large mirror, and a decorative wall piece.

Double or Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a large bed, a bathroom with a large mirror, and a decorative wall piece.

Family Room

  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room (Single Use)

A hotel room with a desk, a chair, a robe hanging on the door, and a bed in the background.

Twin Room (Single Use)

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Madrid

Eurostars Madrid Gran Vía places you in the centre of Madrid, within a short 5-minute stroll of popular places like Gran Via and Plaza de España. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Puerta del Sol.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de Callao - 5 min walk - 0.4 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km

Getting around

  • Santo Domingo Station - 4 min walk
  • Madrid Principe Pio Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪VIPS - ‬3 min walk
  • ‪Mesón El Jamón - ‬4 min walk
  • ‪Museo del Jamón - ‬3 min walk
  • ‪Jamón 55 - ‬4 min walk
  • ‪Steakburger - ‬4 min walk

About this property

Eurostars Madrid Gran Vía

Eurostars Madrid Gran Vía offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Eurostars Madrid Gran Vía also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 84 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
Eurostars Madrid Gran Vía offers 84 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 23 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 22 for adults and EUR 15 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in.
This property does not accept EUR 200 and EUR 500 bank notes.
Guests must contact the property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 15 for children
  • Self-parking fee: EUR 23 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coloso
El Coloso
El Exe
Exe Coloso
Eurostars Madrid Gran Vía Hotel
Exe El Coloso Hotel
Exe El Coloso Hotel Madrid
Exe El Coloso Madrid
El Coloso Hotel
El Coloso Madrid
Hotel Coloso
Eurostars Madrid Gran Via
Eurostars Madrid Gran Vía Hotel
Eurostars Madrid Gran Vía Madrid
Eurostars Madrid Gran Vía Hotel Madrid

Frequently asked questions

What is the cancellation policy at Eurostars Madrid Gran Vía?

Eurostars Madrid Gran Vía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Madrid Gran Vía?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Eurostars Madrid Gran Vía on 23 Aug 2026 start from NZ$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Madrid Gran Vía?

Yep, Eurostars Madrid Gran Vía has a self car park for EUR 23 per day. A self car park is also available, for a fee.

What makes Eurostars Madrid Gran Vía a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Eurostars Madrid Gran Vía.

Does Eurostars Madrid Gran Vía serve breakfast?

Sure does, buffet brekkie is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Eurostars Madrid Gran Vía?

No, Eurostars Madrid Gran Vía does not offer an airport shuttle service.

What time are check-in & check-out at Eurostars Madrid Gran Vía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Madrid Gran Vía?

No, pets are not allowed.

Eurostars Madrid Gran Vía Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 277 out of 1000 reviews
Rating 8 - Good. 401 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robin A

Liked: Cleanliness, amenities, property conditions & facilities
Location was close to Metro, sight seeing spots, and inside was clean and the front desk staff were always helpful.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and hotel
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Naji

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, rooms were super clean and comfortable. Breakfast was amazing and the services were excellent.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Great Room, Nice staff. Very expensive breakfast, which is why we didnt try it.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just one block from the square where there are many restaurants and bistros.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great and the breakfast was very good.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Koffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. The property was very clean as well as rooms. The surrounding area is very walkable and accessibility is great as is very close to the main streets, do recommend.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Maria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees are friendly and helpful. The location is perfect. The hotel is clean.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable for a busy city

Clean and modern hotel. Perfect for our 3 night stay. Would recommend!
Stayed 3 nights in Jan 2023
Verified review

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite spacious in comparison to most of the hotels in Madrid.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Shaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The staff is super friendly, the location is unbeatable, safe and close to Gran Via and the metro station. The AC isn’t as cold as it should be and you can’t play with the settings and the photos said it has a patio but it doesn’t.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ubication
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended

The location was central and yet quiet. The comfort was above average. Definitely a hotel to consider in central Madrid
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Verified review

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it, just the AC is not easy to manage
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

MARGARET MITCHELL

Disliked: Cleanliness, staff & service, property conditions & facilities
The room we have checked into had a terrible smell of sewage so we requested a change. The next room we're changed to had the same issue and this time the air conditioning wasn't working properly in the sweltering heat. We requested a change of room the second time and it was the same issue and at this point we were exhausted and tired. The receptionists were abysmal and their excuse for the pungent smell was the room wasn't cleaned properly and that, we could have waited for a second clean instead of requesting a room change. Not worth the charge of a motel! AVOID! AVOID! AVOID!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

August

Liked: Property conditions & facilities
Desayuno excelente. Aire acondicionado excelente.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O ar-condicionado não gelava e o quarto é bem pequeno , nas fotos aparentava ser bem maior, mas na realidade o quarto é bem pequeno !
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos sentimos muy bien atendidos, el personal muy amable y servicial. La habitacion comoda y limpia, con vista a la calle. disfrutamos la estadia y la cercania a los lugares. Muy bien ubicado. El desayuno variado y buen sabor. Gracias!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

EDDIE E DIAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel cerca de la zona comercial y lugares turísticos muy importantes de Madrid, muy bien ubicada, personal atento, lugar muy limpio y un desayuno muy completo para cumplir diversos gustos. Solo los alrededores del hotel algo sucios.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza y trato amable del personal
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, limpo, quarto bonito, chuveiro e camas muito bons
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Thaís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã ótimo, localização maravilhosa e super limpo
Stayed 1 night in Aug 2025