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Hostal Castilla II - Puerta del Sol

2.0 star property

Photo gallery for Hostal Castilla II - Puerta del Sol

Property entrance
Double Room, 1 Double Bed | View from room
Interior
Property entrance
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
The current price is NZ$225
includes taxes & fees
16 June - 17 June

Explore the area

View map
Calle del Marques Viudo de Pontejos, 2, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

7.8 out of 10
Good
(16 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Economy Double Room

Egyptian cotton sheets, in-room safe, individually furnished, desk

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Madrid

Hostal Castilla II - Puerta del Sol places you in the centre of Madrid, connected to a railway/underground station and within a short 5-minute stroll of Puerta del Sol and Plaza Mayor. Highlights at this hostal include in-room free WiFi and LED TVs. .This smoke-free hostal offers free WiFi in public areas, concierge services and express check-out. Other amenities include a microwave in a common area, multilingual staff and luggage storage. Continental breakfast is available on weekdays between 8:00 AM and 1:00 PM and on weekends between 9:00 AM and 1:00 PM. .Sights within a 10-minute walk of this Madrid Centro hostal include Gran Via and Royal Palace of Madrid.

What's nearby

  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Principe Pio Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 35 min drive

Restaurants

  • ‪La Mallorquina - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mimi's Creperia - ‬1 min walk
  • ‪Burger King - ‬3 min walk

About this property

Hostal Castilla II - Puerta del Sol

As a guest of Hostal Castilla II - Puerta del Sol, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hostal Castilla II - Puerta del Sol also features concierge services, express check-out, and a lift. You'll have access to the health club at a partner property.

This Madrid hostal is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Hostal Castilla II - Puerta del Sol offers 23 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets. 22-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Air-conditioning
  • Housekeeping
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 28 per day; reservations required; discounts available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; EUR 10 to 14 for adults and EUR 10 to 14 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 AM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

This property enforces quiet hours from 11:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 to 14 for adults and EUR 10 to 14 for children
  • Nearby parking fee: EUR 28 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Castilla II

Hostal Castilla II Hostel

Hostal Castilla II Hostel Madrid

Hostal Castilla II Madrid

Hostal Castilla Ii Hotel Madrid

Castilla II Madrid

Castilla II

Frequently asked questions

What is the cancellation policy at Hostal Castilla II - Puerta del Sol?

Hostal Castilla II - Puerta del Sol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hostal Castilla II - Puerta del Sol?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hostal Castilla II - Puerta del Sol on 16 Jun 2026 start from NZ$225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hostal Castilla II - Puerta del Sol serve breakfast?

Sure does, continental brekkie is on offer on weekdays between 8:00 AM and 1:00 PM and on weekends from 9:00 AM to 1:00 PM.

Is there a free airport shuttle available at Hostal Castilla II - Puerta del Sol?

No, Hostal Castilla II - Puerta del Sol does not offer an airport shuttle service.

What time are check-in & check-out at Hostal Castilla II - Puerta del Sol?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hostal Castilla II - Puerta del Sol?

No, pets are not allowed.

Hostal Castilla II - Puerta del Sol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 998 reviews
Rating 8 - Good. 318 out of 998 reviews
Rating 6 - Okay. 129 out of 998 reviews
Rating 4 - Poor. 47 out of 998 reviews
Rating 2 - Terrible. 43 out of 998 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Annemarie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beds comfortable and exceptionally clean room serviced every day superb location and able to keep bags in locker room before and after check in
Stayed 4 nights in Feb 2026

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice very clean. Very helpful
Stayed 3 nights in Jan 2026

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness
Room was basic but very clean. The beds were very comfortable and we slept well. The shower was great. And we were surprised that our room was straightened every day with fresh towels on the bathroom.
Stayed 3 nights in Jan 2026

4/10 Poor

Robert

Travelled with partner
Room was Ok, and location was ideal. Management was deceptive and unreasonable when request was made to modify reservation (arrival) due to cancelled flight, and again when request was made for early departure. I would not recommend this property if there is any uncertainty in your travel plans.
Stayed 6 nights in Jan 2026

6/10 Okay

Rochelle, land o lakes

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room nice and clean, staff are nice and helpful. Bathroom needs more hooks or place to put stuff. You caneasily hear noise from other room.
Stayed 4 nights in Jan 2026

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities
This hotel is terrible. To begin with, they send you a message that sounds like a reprimand for not checking in at the time you specified. Then, you use the lobby restroom, and when you try to use it again, they scold you and inform you that the restroom is only for guests on the lobby level, even though there are no rooms on that level. The bathroom cleanliness is unacceptable (see attached photo). The two women at the front desk who assisted me on Wednesday, January 28, 2026, in the evening, treated me very rudely. The only good thing is the location. Everything else is awful. I will never return to this place.
Baños sucios
Stayed 2 nights in Jan 2026

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
Me encanto quedarme aqui!!! Espectacular, todo esta muy cerca.
Stayed 5 nights in Nov 2025

8/10 Good

Bertha

Stayed 3 nights in Dec 2025

10/10 Excellent

Ute

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location!! Cleanliness of the room. Very friendly staff. Access through ramp and elevator.
Stayed 4 nights in Jan 2026

10/10 Excellent

ALVARO

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel, fort lauderdale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Gesselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location to visit Madrid.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maite

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Nice location ,clean rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

6/10 Okay

cesar

Stayed 2 nights in Dec 2025

6/10 Okay

Thanh

Disliked: Staff & service
Stayed 2 nights in Dec 2025

8/10 Good

Lourdes

Stayed 5 nights in Nov 2025

10/10 Excellent

Jean, Bloomfield

Stayed 2 nights in Nov 2025

10/10 Excellent

Erwin

Stayed 2 nights in Nov 2025

8/10 Good

Elena

Liked: Staff & service
Room had everything what I need, it is very good a room had tea pot, complimentary coffee and tea, fridge and safe box! Clean! Thank you very much for the good time!
Stayed 3 nights in Nov 2025

6/10 Okay

MARIA

Travelled with group
Liked: Cleanliness, staff & service
The best thing about this place is the location. Rooms are decent, its clean enough. We checked in to Hostal Castilla but we were brought to the other hotel across from the location. It is secured enough, has a lift thank goodness. I did not like that you can hear everything in the hallway. Annoying, disrespectful travellers wheel their luggages in the middle of the night and banged into your doors will wake you up. Tip: wear an earplug if you don't want your sleep interrupted. It's all you need, a bit pricey for what its worth in my opinion. Location: amazing! Close to everything that you must see in Madrid. Lots of food options too!
Stayed 2 nights in Oct 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Small simple, dated room. Toilet leaked, small shower. Soap dispensers but no soap inside, no hooks for towels. Excellent location.
Stayed 4 nights in Nov 2025

6/10 Okay

Marie

Very thin walls. You can hear every conversation, cough, sneeze and toilet flush in the rooms next to you. If not for that it would be a good place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, very clean
Stayed 7 nights in Oct 2025