Hotel Francisco I

4.0 star property
Beaux Arts hotel with 24-hour front desk and bar/lounge

Photo gallery for Hotel Francisco I

Double Room, Terrace
Interior entrance
Interior detail
Premium bedding, Select Comfort beds, minibar, in-room safe
Daily buffet breakfast (EUR 25 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is NZ$397
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
Calle Arenal, 15, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

Single Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

9.4 out of 10
Exceptional
(59 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Premium bedding
Select Comfort bed
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Select Comfort bed
Bidet
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

About the area

Madrid

Hotel Francisco I places you in the centre of Madrid, within a short 5-minute stroll of popular places like Plaza Mayor and Puerta del Sol. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Gran Via and Royal Palace of Madrid.

What's nearby

  • San Miguel Market - 2 min walk - 0.2 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.4 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km

Getting around

  • Opera Station - 2 min walk
  • Madrid Recoletos Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Steakburger Arenal - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Paraíso del Jamon - ‬1 min walk

About this property

Hotel Francisco I

Beaux Arts hotel with 24-hour front desk and bar/lounge
Hotel Francisco I offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Francisco I also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Francisco I offers 79 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Francisco I?

Hotel Francisco I offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Francisco I?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Francisco I on 13 Jan 2026 start from NZ$396.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Francisco I a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Francisco I.

Does Hotel Francisco I serve breakfast?

Yep, travelers are hooked on the buffet brekkie here! Available daily between 7:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Francisco I?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Francisco I?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Francisco I?

No, pets are not allowed.

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1000 reviews
Rating 8 - Good. 148 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maidelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente costume service , riquísimo desayuno , el personal de la resección es muy amable y dispuesto a resolver los problemas de los cliente . Las habitación bien limpias y equipada .Felicidades sin duda es mi hotel favorito. Siempre con gusto regresaremos .
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilda

Stayed 4 nights in Sep 2025

10/10 Excellent

Marisela Francisca

Travelled with partner
Liked: Amenities
Amazing hotel in an excellent location, very convenient
Stayed 16 nights in Aug 2025

8/10 Good

Isabella

Stayed 4 nights in Aug 2025

10/10 Excellent

Debora

Stayed 12 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Could walk everywhere needed to see the sights or have something to eat. Pedestrian street right outside with a small walk to catch an uber or taxi. Staff were friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Xuehua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming near attractions

Charming hotel in a great location. Close to main attractions. Quiet at night. Breakfast buffet was classy & delicious. Staff were friendly & helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Osmel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia maravillosa en pleno corazón de Madrid. El Hotel Francisco I superó todas mis expectativas: la ubicación es perfecta, a pocos pasos de la Puerta del Sol y la Plaza Mayor, lo que nos permitió recorrer la ciudad caminando. Las habitaciones son modernas, muy limpias y con camas comodas que garantizan un descanso excelente. El personal es encantador, siempre atentos y dispuestos a ayudar con una sonrisa. El desayuno buffet fue delicioso, variado y abundante, ideal para empezar el día con energía. Sin duda, un hotel con encanto, cómodo y con un servicio impecable. Lo recomiendo al 100 %
Stayed 3 nights in Aug 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, ya 3 viajes a España y mi hotel es Francisco 1.
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast buffet is wonderful. Staff very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Perfect location. Amazing staff. Everyone is so nice and helpful. Great bang for your buck. And the breakfast is incredible.
Stayed 1 night in Jul 2025

10/10 Excellent

Loui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
Great Hotel central and easy walking to sites of interest
Stayed 2 nights in Jul 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

We have been coming to Hotel Francisco for the last 6 years at least once/twice per year. It’s our home away from home when we are in Madrid. Great decor and staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Akiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Gayane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived to the hotel and checked in I was told we were upgrading but when we went to our rooms we were actually downgraded. I had booked 2 balcony rooms and got 2 prison windows. When I addressed it I was told that since we arrived an hour after check in there was nothing they can do and said we will have better rooms the next day. The following day we were ignored, but the hotel told Expedia that they offered us better rooms and we rejected it. What a lie. rStaff are extremely rude and truly ruined our trip and the city experience
Stayed 2 nights in Jun 2025

10/10 Excellent

martijn

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jul 2025

10/10 Excellent

amauri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, staff was very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Puneet

Stayed 2 nights in Jun 2025

10/10 Excellent

raixa

Travelled with family
great hotel . Staff was very helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

Victor

Stayed 4 nights in Jun 2025

10/10 Excellent

Michael Brenson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked this hotel there were limited reviews, so we were a bit nervous. We picked the hotel largely because of the location and price. Because of the limited reviews, we were a bit skeptical. But OMG.. We were blown away. Our room on the 6th floor had a terrace with a retractable awning overlooking the beautiful city. And a ceiling fan in the room for the hot summer days. Breakfast was perfect, service was amazing and the location couldn't have been better. I'm not sure why this hotel ever received a bad rap. It was the best out of all the hotels we stayed during our 16 day Euro trip. We'll definitely stay there again and recommend it for couples traveling through Madrid.
Stayed 1 night in Jun 2025