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Hotel Los Condes

3.0 star property

Photo gallery for Hotel Los Condes

Property entrance
Daily buffet breakfast (EUR 12 per person)
Lounge
Reception
Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$201
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
Calle Libreros,7, Madrid, Community of Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Double or Twin Room

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room Single Use

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About the area

Madrid

Hotel Los Condes puts you in the heart of Madrid, within just a 10-minute stroll of Gran Via and Puerta del Sol. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Places within a 15-minute walk of this 3-property class Madrid Centro hotel include Royal Palace of Madrid and Plaza Mayor.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de España - Princesa - 2 min walk - 0.2 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Santo Domingo Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Honest Greens Gran Vía 52 - ‬2 min walk
  • ‪Oven - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪José Alfredo - ‬2 min walk
  • ‪Home Burger Bar - ‬2 min walk

About this property

Hotel Los Condes

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Los Condes.

  • 1 building
  • 68 guestrooms or units
  • 6 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Los Condes offers 68 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 22-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Frequently asked questions

What is the cancellation policy at Hotel Los Condes?

Hotel Los Condes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Los Condes?

As of 22 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Los Condes on 23 Feb 2026 start from NZ$201.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Los Condes a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Los Condes.

Does Hotel Los Condes serve breakfast?

Yep, buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Los Condes?

No, Hotel Los Condes does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Los Condes?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Los Condes?

Cats and dogs are welcome at Hotel Los Condes, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Hotel Los Condes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 359 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in madrid, the location is unbeatable
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not participate in breakfast. Room temperature was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Elsie, San Juan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff service A+
Stayed 4 nights in Nov 2025

8/10 Good

Philip

Stayed 3 nights in Nov 2025

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Location was within 10 min walk to major attractions and many restaurants. Breakfast was affordable and good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, good breakfast, refrigerator. Very nice staff, very friendly and helpful people. Overall we were happy with hotel.
Stayed 6 nights in Oct 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were nice. The rooms are small and there are no drawers to put your clothes. We had to leave them in our luggage which was inconvenient. Ice is very difficult to get. Also, they do not provide kleenex or body lotion. Just small things but have an impact.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was immaculate and kept that way each day by the cleaning staff. The reception staff were excellent and extremely helpful. The air conditioning was good. The hotel is positioned in a perfect place for metro; buses and theatre's.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexa, Edinburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, super convenient and in the middle of everything! Great customer service as well
Stayed 2 nights in Sep 2025

2/10 Terrible

Eugen F

Disliked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 10 nights in Sep 2025

4/10 Poor

EDWIN

Disliked: Amenities, property conditions & facilities
It is an overpriced hotel. Night was USD$355. Breakfast very basic and limited, and the room quite small. The shower was very uncomfortable and there was no help with the suitcases. I stayed at the hotel The Emperador and the night was only USD$254, better breakfast, better room, better hotel and USD$100 cheaper.
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca de todo. Todo el personal fue muy atento y amable. Habitación muy cómoda y limpia.
Stayed 7 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location to all the important places in Madrid. I would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Brianna

Stayed 4 nights in Sep 2025

8/10 Good

Aja

Stayed 3 nights in Aug 2025

8/10 Good

Tomas

Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

shulai Luo

Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
This was perfect for a basic hotel room right in the middle of everythin
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, N Bethesda

Liked: Cleanliness, amenities, property conditions & facilities
Bien
Stayed 4 nights in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2025

10/10 Excellent

Oswaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato fue maravilloso, el staff muy amable y nos daba recomendación.
Stayed 2 nights in Jun 2025

8/10 Good

Gabriela

Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS

Stayed 1 night in Jun 2025