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Hotel Palacio Del Retiro, Autograph Collection

Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Reception
Exterior
Property amenity
Serves breakfast, lunch and dinner
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$604
includes taxes & fees
27 July - 28 July

Explore the area

View map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Place, National Prado Museum
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Park View (Corner, Fireplace)

Suite, 1 King Bed, Park View (Corner, Fireplace)

Suite, 1 King Bed, Park View (Corner, Fireplace)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior

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The price is NZ$319
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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Hotel Palacio Del Retiro, Autograph Collection. Within just a 10-minute stroll, you'll find popular attractions like Puerta de Alcalá and National Prado Museum. Highlights at this boutique hotel include a full-service spa, a restaurant and a 24-hour gym. .A pampering day can include massages along with access to the sauna. The Suite Bar serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Turkish bath/hammam. 452 square feet (42 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Within a 15-minute walk of this 5-property class Jerónimos hotel, attractions include Gran Via and Plaza de Cibeles.

What's nearby

  • Puerta de Alcalá - 3 min walk - 0.3 km
  • Plaza de Cibeles - 5 min walk - 0.4 km
  • Gran Via - 8 min walk - 0.7 km
  • National Prado Museum - 8 min walk - 0.7 km
  • Puerta del Sol - 14 min walk - 1.2 km

Getting around

  • Retiro Station - 6 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Cappuccino - ‬4 min walk
  • ‪Aarde - ‬3 min walk
  • ‪Ramsés - ‬4 min walk
  • ‪Patio de Leones - ‬4 min walk
  • ‪Em Sherif Madrid - ‬4 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

Hotel Palacio Del Retiro, Autograph Collection offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 452 square feet (42 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Palacio Del Retiro, Autograph Collection.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Conference rooms
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Built in 1908
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palacio Del Retiro, Autograph Collection offers 50 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 38.72 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Suite Bar

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (452 square foot of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (93 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1908
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Nearby parking fee: EUR 38.72 per day
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Palacio Del Retiro, Autograph Collection?

Hotel Palacio Del Retiro, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palacio Del Retiro, Autograph Collection?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Del Retiro, Autograph Collection on 27 Jul 2026 start from NZ$604, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Palacio Del Retiro, Autograph Collection?

Yep, there is an onsite spa at Hotel Palacio Del Retiro, Autograph Collection. You'll enjoy services like massages.

What makes Hotel Palacio Del Retiro, Autograph Collection a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Palacio Del Retiro, Autograph Collection.

Does Hotel Palacio Del Retiro, Autograph Collection serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Palacio Del Retiro, Autograph Collection?

No, Hotel Palacio Del Retiro, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palacio Del Retiro, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palacio Del Retiro, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palacio Del Retiro, Autograph Collection?

No, pets are not allowed.

Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 190 reviews
Rating 8 - Good. 48 out of 190 reviews
Rating 6 - Okay. 12 out of 190 reviews
Rating 4 - Poor. 6 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very well located and incredible staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great staff, park is exquisite!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

OLIMPIO J

Liked: Cleanliness, staff & service, room comfort
Clean Room, friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great service.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this amazing Hotel!! Love it
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

carlos

very good located attentive staff
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness
Fabulous staff who really attended to their clients with care and competency. The suite was a pleasure to stay in and exceeded expectations. Experience of staying in a former palace authenticated well against the backdrop of Madrid.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shobhna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price/Value balance, good location

Super location, very friendly staff, comfortable room/bathroom
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

maseih

Liked: Cleanliness, amenities
The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on everything, there could be a better customer service between tour guides and clients.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sophie

Liked: Amenities
Exellent
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Carly

Liked: Staff & service, property conditions & facilities
Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Paola

Liked: Cleanliness
Las habitaciones
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio … Nos encanto el desayuno la atención y decoración del lugar . De muy buen tamaño las habitaciones
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fantastisk service, bra läge och fina rum.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado estrategicamente en una de las mejores zonas de Madrid !
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendado

La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

YEVGENIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel histórico con buen servicio y ubicación
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia. Personal de recepción muy amables. El cuarto ecepcional.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities
Necesita ya un poco más de mantenimiento y mejoras
Stayed 1 night in Jul 2024
Verified

8/10 Good

francisco

Liked: Staff & service, property conditions & facilities
Más espacios en áreas comunes y un poco de mantenimiento en la alfombra de la escalera, por lo que da lugar a ser un poco caro.
Stayed 3 nights in Oct 2023