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ICON Embassy

4.0 star property
Hotel with free breakfast, steps from Golden Mile

Photo gallery for ICON Embassy

Lunch and dinner served
Interior detail
Business centre
View from room
Deluxe Double Room, Terrace, City View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$672
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Calle de Serrano, 46, Madrid, Madrid, 28001
  • Prado Museum
    ‪19 min walk‬
  • Bernabéu Stadium
    ‪4 min drive‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, City View

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | View from room

Deluxe Double Room, Terrace, City View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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14 Sept - 15 Sept
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About the area

Madrid

ICON Embassy places you steps from El Corte Inglés and within a short 5-minute stroll of Golden Mile. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .The restaurant, Flora Fina, is open for lunch and dinner. Business travelers can take advantage of meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute walk of this 4-property class Salamanca hotel include ABC Serrano and Thyssen-Bornemisza National Museum.

What's nearby

  • El Corte Inglés - 2 min walk - 0.2 km
  • Gran Via - 18 min walk - 1.5 km
  • Prado Museum - 19 min walk - 1.7 km
  • Bernabéu Stadium - 4 min drive - 2.9 km
  • El Retiro Park - 5 min drive - 3.2 km

Getting around

  • Serrano Station - 4 min walk
  • Madrid Recoletos Station - 7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Zuma Madrid - ‬3 min walk
  • ‪Ten Con Ten - ‬3 min walk
  • ‪Solo Specialy Coffe - ‬4 min walk
  • ‪Chambao Madrid - ‬3 min walk
  • ‪La Mafia se sienta a la mesa - ‬3 min walk

About this property

ICON Embassy

Hotel with free breakfast, steps from Golden Mile
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ICON Embassy.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 6 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flora Fina

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

Frequently asked questions

What is the cancellation policy at ICON Embassy?

ICON Embassy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ICON Embassy?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at ICON Embassy on 5 Oct 2025 start from NZ$671.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes ICON Embassy a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at ICON Embassy.

Does ICON Embassy serve breakfast?

Yep, free buffet brekkie is served weekdays from 7:30 AM to 10:30 AM and weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at ICON Embassy?

No, ICON Embassy does not offer an airport shuttle service.

Is there a bar or restaurant at ICON Embassy?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at ICON Embassy?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at ICON Embassy?

Furry friends are welcome at ICON Embassy, with food and water bowls on offer.

Reviews

ICON Embassy Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 895 reviews
Rating 8 - Good. 157 out of 895 reviews
Rating 6 - Okay. 33 out of 895 reviews
Rating 4 - Poor. 12 out of 895 reviews
Rating 2 - Terrible. 10 out of 895 reviews

Reviews

6/10 Okay

Ernesto

Stayed 1 night in Jun 2025

10/10 Excellent

Sofia, Lauderdale by the Sea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 1 night in May 2025

10/10 Excellent

Marlen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Excelente ubicación y servicio. Personal amable, cuartos limpios y cómodos.
Stayed 3 nights in May 2025

10/10 Excellent

María Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La localización es la mejor sin dudas.
Stayed 4 nights in Apr 2025

8/10 Good

Maria S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great shopping, beautiful facility. Breakfast buffet is delicious and is an added bonus. I would come back again.
Stayed 4 nights in May 2025

6/10 Okay

Sebastian

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid home

We had an excellent stay at Icon Embassy. The staff were incredibly welcoming and helpful from the moment we arrived. The location was perfect—safe and close to our favorite shops. Breakfast each morning was healthy and delicious. I would highly recommend this hotel to anyone visiting the area and will definitely be staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Lourdes

Liked: Staff & service
Excelente servicio durante el apagón!! Miguel nos mantenía informados y tranquilizaba a los huéspedes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Yesenia

Es Mi Segunda vez Que me hospedo en ICON Embassy, me encanta la location y sobre todo el personal Que te hacen sentir como en casa, Gracias. A todos! Nohemi muy especial, lo repetire!
Stayed 3 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel is in very busy part of city— very nice hotel with nicely furnished rooms— nice breakfast buffet. Parking is convenient but very expensive —€38
Stayed 1 night in Apr 2025

8/10 Good

SUSANA, aventura

Stayed 3 nights in Apr 2025

10/10 Excellent

Armando, Miami

Stayed 6 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, bring Clorox.

Hotel needs a serious deep cleaning. While it is in a great area and looks nice in photos, so many aspects of the property itself grossed me out. Crud everywhere. It actually felt unsanitary with mildew, mold and crud in the bathroom sink, shower, on baseboards, door sills, etc.
Stayed 1 night in Apr 2025

4/10 Poor

alicia

Stayed 5 nights in Mar 2025

2/10 Terrible

Myriam

Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nir

Liked: Cleanliness, property conditions & facilities
Great hotel in an excellent location. Rooms are clean, nicely setup and comfortable. Service was truly excellent accommodation all our requests. We highly recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Icon Embassy is in a great part of town. Easy to walk to many parts of the city, close to shopping and coffee shops. The staff was very welcoming and helpful. The room was clean and comfortable. The included breakfast was excellent…so many options.
Stayed 3 nights in Mar 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, warm and very professional
Stayed 3 nights in Mar 2025

8/10 Good

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees /staff were super nice and helpful. Great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tariq

Stayed 4 nights in Mar 2025