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Aparthotel

Be Mate Gran Vía Suites

3.5 star property

Photo gallery for Be Mate Gran Vía Suites

Deluxe Apartment, 1 Bedroom, City View | Living room
A modern kitchen with a wooden dining table, blue chairs, and a bowl of green apples.
A modern kitchen with white cabinets, a teal door, and a small dining area with a table and chairs.
Superior Apartment, 1 Bedroom | Living room
Classic Apartment, 1 Bedroom | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle de los Jardines, 11, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Studio

A modern kitchen with white cabinets, a teal door, and a small dining area with a table and chairs.

Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Apartment, 1 Bedroom

A modern living room with a flat-screen TV, a round dining table, red chairs, a patterned ottoman, and a sofa with patterned cushions.

Classic Apartment, 1 Bedroom

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living room

Superior Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, City View

A modern living room with a grey sofa, a small round table, a TV on a cabinet, and a green radiator.

Deluxe Apartment, 1 Bedroom, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

A hotel room with a bed, bedside table, potted plant, and a view of the outside.

Executive Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio

Cots/infant beds, free WiFi, bed sheets

Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic

Cots/infant beds, free WiFi, bed sheets

Classic

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe

Cots/infant beds, free WiFi, bed sheets

Deluxe

  • Sleeps 4
  • Free Wi-Fi

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About the area

Madrid

Be Mate Gran Vía Suites places you in the centre of Madrid, steps from Gran Via and within a short 5-minute stroll of Puerta del Sol. Highlights at this aparthotel include in-room kitchens and free WiFi. .Each apartment features a flat-screen TV, a coffee/tea maker and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. .This smoke-free aparthotel offers free WiFi in public areas. .Within a 15-minute walk of this 3.5-property class Madrid Centro aparthotel, attractions include Plaza Mayor and Plaza de Cibeles.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza de Santa Ana - 6 min walk - 0.6 km
  • Plaza de España - Princesa - 9 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.8 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Tapa Tapa - ‬3 min walk
  • ‪Picalagartos Sky Bar - ‬3 min walk
  • ‪Beata Pasta Gran Vía - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Be Mate Gran Vía Suites

WiFi is free in public spaces.

This 3.5-star Madrid aparthotel is smoke free.

  • 4 guestrooms or units
  • No smoking on site
Be Mate Gran Vía Suites offers 4 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: EUR 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Smoke-free property

Services and conveniences

  • Virtual front desk

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number 7022/85

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Be Mate Gran Vía Suites Madrid
Gran Vía Birds Suites by Be Mate
Be Mate Gran Vía Suites Aparthotel
Be Mate Gran Vía Suites Aparthotel Madrid

Frequently asked questions

What is the cancellation policy at Be Mate Gran Vía Suites?

Be Mate Gran Vía Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Be Mate Gran Vía Suites?

No, Be Mate Gran Vía Suites does not offer an airport shuttle service.

What time are check-in & check-out at Be Mate Gran Vía Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Be Mate Gran Vía Suites?

No, pets are not allowed.

Be Mate Gran Vía Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 98 reviews
Rating 8 - Good. 36 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 7 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, check-in, communication, listing accuracy
Very attractive, spacious, well-equipped flat in an excellent location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, communication
Todo excelente!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication

Amazing location

Brilliant apartment right in the centre of Madrid.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort, communication
Great view and cute place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Khrystyna

Liked: Cleanliness, property conditions & facilities, communication
Nice and safe
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sarai

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience and very confortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
great place to stay in Madrid. Walkable distance from the main attractions, shopping places and restaurants. And the communication with the people that attend us was great.
Stayed 1 night in May 2024
Verified

8/10 Good

Seclinda

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment! Very clean and close to everything. If you have heavy luggage prepare for a workout going up to the apartments. Aside from no elevators the stay was great!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Elvira

We didn’t have the codes, but once we did it was a good place to stay
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, room comfort, communication

Great place to stay

Nice apartment close to gran via metro station, it's a comfortable and cozy place to stay, location is awesome and it's a keyless entrance, staff was really friendly and available for any question. The only concern is the stair, three floors with baggage is not easy but it's usual in Madrid
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Damaso

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely incredible apartment! The space is super generous and wonderfully stylish. The location is incredible, in the heart of Gran Vie so the perfect hub for finding somewhere to fuel up as well as sightseeing. Above all, the staff are incredible - brilliant pre-arrival information and available through our our stay. We absolutely loved staying there as our home in Madrid and can’t wait to book again! Muchas gracias!
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Ashanii

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pros: Looked exactly like the pictures, great communication and good location. Cons: five floor walkup
Stayed 2 nights in Apr 2024
Verified

8/10 Good

nando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place the only problem is that there is no elevator
Verified

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities, communication
Great apartment for three of us to stay in. Beds were super comfortable and peaceful for the night. Shopping, dining, and all that central Madrid has to offer is on the door step. The property managers were very responsive and helpful. The checkin process I found rigorous to do for three people on my phone screen but we got there in the end.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. It was close to the main street with lots of shopping stores, as well as another street with lots of dining options. Very walkable to and from. There is a bar down the street but it wasn’t loud or anything while we were in the room. I would suggest lining the sofa bed with a sweater or a mattress topper where the wooden support beam is because you will feel it in your back when sleeping there. Overall, it was a cute apt and comfortable for the four of us.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Paula Lesley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location - easy walk to Gran Via & Sol metro stations, and 1 hour by metro from the Airport. 20 mins walk to Cathedral & Palacio Real, 30 mins walk to Prado museum. Supermarket at end of road. Apartment is comfortable. 3rd floor with no lift.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Dianne

Liked: Cleanliness, property conditions & facilities
The location is five stars The inability to get check in codes before the exact check in time was inconvenient The apartment was nicely appointed, could do with a kettle as one of the hot plates didn’t work. The three flights of stairs was not fun with heavy luggage, which I unfortunately missed in the rental listing details I did find early check in at 10€ per hour a bit rich, that said our apartment wasn’t ready until 3pm anyway A nice stay but not a fabulous one
Stayed 1 night in Oct 2025
Verified

8/10 Good

Fabian

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was tidy and we felt comfortable, although is was quite small and a bit noisy. Unfortunately, everything was very impersonal, since it was just self check-in and check-out. So communication was just via a complicated chat. But I guess that's the case when everything is just a business.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Diego

Liked: Communication
Old building apt in the third floor no elevator!!!!!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Deepika

Liked: Cleanliness, room comfort, communication

Central location

This is centrally located in Madrid a few steps from Gran Via and Puerto del Sol. The property was clean and comfortable. It comes with a. Fully equipped kitchen and they left starter packs for Condiments and cleaning Supplies. Just a word of warning there are no elevators and it is a good three storeys up - you get used to it but heads up. Also there is no daily cleaning service and you will get one change of towels for a Three night stay. They are readily available for communication via whatsapp
Bedroom
Bedroom
Living room
Living room
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

bruce

Liked: Cleanliness
I mostly liked my stay at this apartment, but there was one problem - after checking out, I was notified of a 50 euro charge being added to my bill to cover repair of a piece of paneling that had come off just below the kitchen sink. This piece was noticeably loose during our stay, but I didn't think anything of it. Some re-caulking was obviously required. If Be Mate is in the habit of charging their guests for items that should be part of routine maintenance, then I can't recommend them and probably won't stay with them again.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Carol

Liked: Communication

Suites Nice but Building sketchy

The suites appeared to be an apartment that was divided in rooms. The suites decor is modern and the inside of the little apt was was clean and nice looking. However, the building where the apt complex is located is sketchy. First off all the main door of the building had graffiti, the building walls looked dirty and the area were it is located looked abandoned. When we entered the building right next to the door, there was a trash bag and later in the evening there where 2 trash carts that you can hit when accessing the entrance. We went for a walk and got late in the night there was no lights in floors 4 to 4 so thankfully we had our phones that we used to lighten the way up the stairs to the suites. Both of the items mentioned above are safety issues that need to be solved. The suites as mentioned above are nice but the management needs to ensure the building is safe to make the whole stay more pleasant.
Stayed 1 night in May 2024
Verified

4/10 Poor

Carlos

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
El departamento es muy bonito, muy bien localizado, la atención es excelente. Sin emvargo durante tres noches dormimos con olor a cañería que fue imposible de solucionar. No importa la mejor atención, si el hospedaje huele mal. Ojala lo puedan solucionar.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Posizione ottima per visitare Madrid!
Stayed 3 nights in Dec 2025