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NH Collection Madrid Gran Vía

4.0 star property
Hotel with a restaurant, steps from Gran Via

Photo gallery for NH Collection Madrid Gran Vía

View from room
Lobby
Lunch and dinner served, Spanish cuisine
Premium Room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$595
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (Gran Via View)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

1 bedroom, minibar, in-room safe, soundproofing

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View | Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Madrid

NH Collection Madrid Gran Vía puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Picalagartos, serves Spanish cuisine and is open for lunch and dinner. Picalagartos is the hotel's own rooftop bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon. .Within a 15-minute walk of this 4-property class Madrid Centro hotel, attractions include Plaza Mayor and Prado Museum.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Oink Jamón Ibérico - ‬1 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a restaurant, steps from Gran Via
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. NH Collection Madrid Gran Vía also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and a safe. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

What is the cancellation policy at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on 12 Oct 2025 start from NZ$595.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Madrid Gran Vía serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon.

Is there a free airport shuttle available at NH Collection Madrid Gran Vía?

No, NH Collection Madrid Gran Vía does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Madrid Gran Vía?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Madrid Gran Vía?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

NH Collection Madrid Gran Vía Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 800 out of 1012 reviews
Rating 8 - Good. 156 out of 1012 reviews
Rating 6 - Okay. 30 out of 1012 reviews
Rating 4 - Poor. 13 out of 1012 reviews
Rating 2 - Terrible. 13 out of 1012 reviews

Reviews

8/10 Good

Ceta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff helpful, received nice birthday gift. Gran Via metro next to hotel. Sol metro is 3 min walk. Bus stop outside hotel. Location is excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 2 nights in Jun 2025

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Jun 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Sound proof window work really well in a very noisy never-sleep Gran Via. Nice decorated rooms. I had been in this hotel several times in different rooms. Those with balcony on the Gran Via side are very nice, but somehow I liked more the last one we stayed overlooking McDonald's. Book in advance to get more choices and better price.
Stayed 1 night in Jun 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely staff, beautiful views, clean, and will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for weekend trip to Madrid, we couldn’t fault the location , service and room !
View from room 504
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy the location
Stayed 7 nights in May 2025

10/10 Excellent

Jennifer, St Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will 100% stay at this hotel again and again. The staff is amazing, the facilities are gorgeous. Everyone is kind, the beds are comfortable, as are the pillows.. rooms are beautiful. I have repeatedly stayed in Madrid, I find this location to be superb. It is walkable to everywhere, and in the heart of the action. The rooms are quiet, roof gorgeous, staff bend over backwards to be helpful. Wonderful food as well. Each area is thoughtfully decorated and our visit in a balcony room was outstanding!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadia fue excepcional. Desde la llegada nos recibieron como reyes. Luego la habitacion super comoda y limpia. La vista del balcon exceptional. La cena y desayuno en el piso 8 super y el roof top tambien. En resumen Espectacular!!
Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay at Madrid

Good location, clean, friendly
Stayed 3 nights in Apr 2025

8/10 Good

Oscar

Stayed 2 nights in Apr 2025

2/10 Terrible

Pornpairoa

Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were truly impressed by the level of service and professionalism at this hotel. Every detail was carefully attended to, and the entire staff made us feel completely at home. A special thank you to Bianca, Guest Relations Manager, whose warmth, attention, and personal touch made our stay even more memorable. Her genuine care and dedication truly set this place apart. We felt welcomed, valued, and relaxed throughout our stay. Highly recommended – we can’t wait to come back!
Stayed 9 nights in Apr 2025

10/10 Excellent

Emeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Short visit at Madrid center.

It is a good 3.5 stars hotel with friendly and helpful recepcionists. The restaurant service is ok. The rest is average. A little noise at nigths, so we placed ear plugs on Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

BARBARO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I joined the stay and the location of the hotel The price of the stay was high
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Glorivee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is spectacular! Very good location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing hotel. Beautiful rooms/nice staff. Strongly recommending
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another good stay

I have stayed at this hotel several times. The staff is very friendly and helpful. The rooms have pretty much everything you need. The location is very good. I will continue to stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, quiet room, close to everything,
Stayed 7 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025