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Oriente Palace Apartments

3.0 star property

Photo gallery for Oriente Palace Apartments

A bedroom with a large bed, a bedside table with a lamp, a chair, and a view of the outdoors through a window.
A room with a wooden ceiling, a dining table with chairs, a bed with a headboard, a chair, a potted plant, and a dresser.
A room with wooden beams, a chandelier, a piano, two sofas, a coffee table, and a potted plant.
Apartment | Private kitchen
Deluxe Double Room, Balcony | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Lepanto 6, Madrid, madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

A bedroom with a large bed, a bedside table with a lamp, a chair, and a view of the outdoors through a window.

Deluxe Double Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment

A bedroom with a large bed, bedside lamps, a nightstand, a TV, and a mirror.

Apartment

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio

A neatly made bed with a patterned bedspread and pillows, a bedside table with a lamp, and a wooden floor.

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A bedroom with a large bed, a chair, a bedside table, and a small bathroom visible through an open door.

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Apartment

A bedroom with a large bed, wooden beams, a chandelier, a bedside table, and a wall-mounted TV.

Superior Apartment

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, City View

Twin Room, City View

Twin Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, City View

A bedroom with a large bed, a bedside table with a lamp, a chair, and a view of the outdoors through a window.

Studio, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Madrid

Oriente Palace Apartments puts you in the heart of Madrid, within steps of popular attractions like Royal Palace of Madrid and Plaza de España - Princesa. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find multilingual staff, luggage storage and a front desk safe. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hotel include Gran Via and Plaza Mayor.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • San Miguel Market - 5 min walk - 0.4 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Lonja del Mar - ‬1 min walk
  • ‪La Paradita Tapas Bar - ‬1 min walk
  • ‪Café Vergara - ‬2 min walk
  • ‪La Botillería del Café de Oriente - ‬1 min walk

About this property

Oriente Palace Apartments

Oriente Palace Apartments offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Oriente Palace Apartments offers 12 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 32 per day)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 25 December.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 32.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Frequently asked questions

What is the cancellation policy at Oriente Palace Apartments?

Oriente Palace Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oriente Palace Apartments?

Yep, Oriente Palace Apartments has a self car park for EUR 32.00 per day. A self car park is also available, for a fee.

Is there a free airport shuttle available at Oriente Palace Apartments?

No, Oriente Palace Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Oriente Palace Apartments?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Oriente Palace Apartments?

No, pets are not allowed.

Oriente Palace Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 91 reviews
Rating 8 - Good. 15 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…centrally located.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful and friendly staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Amazing location in the center of most attractions!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Arlene And Cecil

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent. The location, the staff, and the room. We were walking distance to everything we wanted to see. The room was small, pretty, and clean and very comfortable. I can’t think of a reason I’d ever stay anywhere other than this hotel when I’m in Madrid.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th birthday trip

Good central location. Large apartment with kitchen. Good views
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property across from Palace. There are many many eatery’s close.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Tatianna

Liked: Property conditions & facilities
The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid in 48 hours

Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great staff
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in beautiful hotel room

A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Madrid

Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, property conditions & facilities
I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future.
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they don’t have laundry service but just 5 minutes walk there’s a laundromat close to the hotel. The staff is so friendly and helpful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Nathan

Liked: Staff & service
Large apartment and excellent location. The apartment didn’t have a dishwasher but did have a clothes washer. Didn’t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Vênia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, tudo pertinho e fácil de ir a pé. Destaco a cordialidade, simpatia e prontidão da funcionária JÚLIA.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

MarieAndree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très très bel hôtel, en plein centre-ville Accueil chaleureux et serviable Recommandons fortement
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Iris D

Disliked: Cleanliness, property conditions & facilities

Decepción por la caída en la calidad

Mi experiencia con este hotel fue decepcionante. La primera vez que me hospedé, estaba mejor cuidado y era más interesante, aunque la atención siempre dejó mucho que desear. En aquella ocasión, justificaron la falta de servicio de equipaje diciendo que el hotel era familiar y durante la Navidad cerraban todo, sin ofrecer un lugar para guardar las pertenencias; los huéspedes simplemente tenían que salir. No sé si esa política cambió, pero la recepción sigue siendo extremadamente fría. Además, el suelo hace un ruido insoportable al caminar. Si no estás en el último piso, probablemente te molestará mucho el sonido fuerte y constante de las personas caminando. No es culpa de los otros huéspedes: las tablas realmente crujen demasiado. En la habitación, la ducha tenía un ligero olor a alcantarilla, y el desagüe estaba obstruido. El colchón es excelente, pero las almohadas son terribles. Las toallas son mediocres, nada destacable. Otro problema fue la llave que proporcionan para entrar al hotel por la noche, cuando no hay recepción. Simplemente no abría la puerta, y solo logramos entrar porque llegaron otros clientes con una llave que sí funcionaba. Al día siguiente, la recepción informó que hay un “truco” para abrirla, pero no explicaron cuál. Por otro lado, el hotel ofrece un servicio de taxi al aeropuerto por 33€, lo cual es práctico y más barato que Uber. La ubicación también es excelente. Sin embargo, dada la caída en la calidad, no tengo intención de hospedarme nuevamente
Stayed 1 night in Nov 2024
Verified

8/10 Good

Issy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo!

La entrada te decepciona un poco muy chica la puerta como cada, pero el hotel es muy bueno, excelente te ubicación, sin ruido, personal amable, camas cómodas.. si lo recomiendo.. ubicación perfecta!
Stayed 5 nights in May 2024
Verified

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bueno
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Juan Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Noisy
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Nana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vous aimez les puces et l'urine...

Hotel déplorable ! Fuyez! Derrière les apparences chics se cache une belle arnaque! L'annonce parlait d'un parking, mais il n'y en a pas! Chambre sans insonorisation, on entend les pas, les rires, et bien d'autres choses encore. Notre entrée n'est pas celle des artistes mais plutôt celle de service! La grande porte sur la place est sans doute réservée aux notables... Quant a nous, nous avons eu droit à la porte dérobée sur la rue adjacente avec 3 clés, un sacré tour de main pour l'ouvrir, et beaucoup de patience! Une fois passée cette première épreuve, pas de réception, pas de cafétéria dans notre partie de l'hôtel. Une chambre jolie en apparence , qui cache un personnel malhonnête, et des équipements vetustes... Le paumeau de douche plein de calcaire éclabousse tout, le portant ne tient pas, les wc sentent, la douche vous offre la possibilité de savoir de quelle couleur sont les cheveux des clients précédents (si ce sont bien des cheveux), et sans doute ceux encore avant! Tout comme le lit d'ailleurs! Il est petit et dur comme du béton, et vous trouverez un peu de compagnie dedans, plutôt cool si vous aimez les puces! Le plafond fui et ponctue vos nuits de "plocs plocs", mais rassurez-vous, si vous comptiez faire une reclamation au personnel apres tout ca, parce que c'est litteralement la goutte de trop, il fera mine de vouloir vous aider, avant de vous répondre : "there's nothing i can do for you!" Voila voila! Bon sejour a Madrid, fuyez cet hotel!
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not opn

This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.
Stayed 3 nights in May 2020