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Petit Palace Arenal

3.0 star property

Photo gallery for Petit Palace Arenal

View from property
A seating area with two sofas and a coffee table, a vase with flowers, and a glass display cabinet.
The entrance to Petit Palais Arénal with a sign above the door and a blue handicap accessibility sign.
A hallway with two red armchairs, a fire extinguisher, and a framed picture on the wall.
A hotel room with a large bed, a desk with a chair, a television, and a bunk bed.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is NZ$156
includes taxes & fees
28 July - 29 July

Explore the area

View map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, San Miguel Market
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Double Room

A hotel room with a bed, a desk with a computer, a mirror, and a door.

Basic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a bedside table with a lamp, a mirror, a TV, a window with curtains, and a small bathroom area.

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a double bed, a desk, a chair, a TV, a bedside table with a lamp, and a trash bin.

Standard Double Room

8.6 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with a bunk bed, a single bed, a large mirror, and a bedside table with a lamp.

Quadruple Room

8.8 out of 10
Excellent
(25 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

Madrid

Petit Palace Arenal puts you in the heart of Madrid, within steps of Joy Madrid and Plaza de las Descalzas. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include free use of bicycles and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a short walk of this 3-property class Madrid Centro hotel include Puerta del Sol and San Miguel Market.

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk

About this property

Petit Palace Arenal

Petit Palace Arenal offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Arenal also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Petit Palace Arenal offers 68 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

What is the cancellation policy at Petit Palace Arenal?

Petit Palace Arenal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Petit Palace Arenal?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Petit Palace Arenal on 28 Jul 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Petit Palace Arenal serve breakfast?

Yep, buffet brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Petit Palace Arenal?

No, Petit Palace Arenal does not offer an airport shuttle service.

What time are check-in & check-out at Petit Palace Arenal?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Petit Palace Arenal?

Furry friends are welcome at Petit Palace Arenal, with food and water bowls on offer.

Petit Palace Arenal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location steps away from Sol, wonderful breakfast, and comfortable lodging
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and staff was top notch answering our questions and helping us out!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jorge M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, comfortable room and awesome wifi!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mehrnoush

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and the staff were nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruben, in the front desk, was very kind and professional. Location is great. Busy area, but able to walk everywhere.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Great stay, really friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Very convenient location in Madrid Centro. Rueben from reception was extremely helpful. Will definitely come back
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing locations and many options to eat
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was way beyond expectations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Alexander

Liked: Cleanliness
Room was comfortable, clean, and small (difficult to get around the bed), outlets to plug phone available only one side of the bed. Very friendly staff and very good breakfast, good location to walk around touristy areas. Would stay there again with adjusted expectations.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
Best location in the historic district. Easy walking to popular places like Plaza Mayor, Mercado San Miguel, and Calle Gran. The host can book a guided trip with Julia Travel (the best guides) to Toledo, Segovia, and Avila.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jose m

Liked: Cleanliness, amenities, property conditions & facilities
As always, excellent service!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JO ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and walkable to destinations
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff who went above and beyond what was required.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Yenis

Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff
Stayed 3 nights in Jun 2025
Verified

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff and it's ideally located to the major attractions in Madrid
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mairtin

Liked: Cleanliness, amenities, property conditions & facilities
Scoth, ar fheabhas. Excellent, five stars from us.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dimary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
The staff were super nice and the hotel was a great location (near metro, etc). However I’m not sure I’ve ever stayed in a hotel where the walls were as paper thin - I could hear my neighbors talking late at night and at 4:30 AM as well. VERY frustrating.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities
Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Stayed 6 nights in Mar 2025