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Puerto Alto Apartments by Olala Homes

Property class: 3

Photo gallery for Puerto Alto Apartments by Olala Homes

A modern living room with a blue accent wall, a sofa, a dining area, and large windows.
A modern hotel room with a large window, a bed, a kitchen area, and a seating area with stools.
A modern dining area with a round table, six chairs, a pendant light, and a view of the city through large windows.
A modern living room with a sofa, a coffee table, a washing machine, and a potted plant.
A modern outdoor patio with a round table and chairs, large sliding glass doors, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$262
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
Calle Puerto Alto 22, Madrid, Madrid, 28053
  • Place, Cerro del Tio Pio Park
    ‪11 min walk‬
  • Place, Enrique Tierno Galvan Park
    ‪14 min walk‬
  • Place, El Retiro Park
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Apartment, City View

A modern bedroom with a large bed, bedside lamps, a decorative wall hanging, and a small table with a candle.

Apartment, City View

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, City View

A modern hotel room with a large bed, a wooden partition with circular cutouts, a wardrobe, and a potted plant.

Studio, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, City View

A modern bedroom with a large bed, bedside lamps, and a view of the city through the window.

Apartment, 1 Bedroom, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Double Bed with Sofa bed, City View

A neatly made bed with a book, a modern abstract wall art, and two bedside tables with lamps.

Apartment, 1 Double Bed with Sofa bed, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, Accessible, City View

A modern bedroom with a large bed, bedside tables, a mirror, and a wall art piece.

Apartment, Accessible, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A neatly made bed with a white comforter, two bedside lamps, and a magazine on the bed. A suitcase is visible in the background.

Apartment, 2 Bedrooms

  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Madrid

At Puerto Alto Apartments by Olala Homes you'll be 2.5 km (1.5 mi) from El Retiro Park and 4.6 km (2.9 mi) from Gran Via. .You can enjoy a TV with cable channels, and each apartment features a washer/dryer, free WiFi and a coffee/tea maker. A kitchen, a microwave and free bottled water are also available.
View more Apartments in MadridOpens in a new window

What's nearby

  • Campo de Fútbol de Vallecas - 9 min walk - 0.8 km
  • Cerro del Tio Pio Park - 11 min walk - 1.0 km
  • Enrique Tierno Galvan Park - 14 min walk - 1.2 km
  • El Retiro Park - 3 min drive - 1.8 km
  • Basilica of Nuestra Senora de Atocha - 4 min drive - 2.2 km

Getting around

  • Madrid Asamblea de Madrid-Entrevias Station - 2 min drive
  • Nueva Numancia Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪A Las Bravas - ‬13 min walk
  • ‪El Virrey de San Telmo II - ‬13 min walk
  • ‪El Sitio - ‬9 min walk
  • ‪Burger King - ‬14 min walk

About this property

Puerto Alto Apartments by Olala Homes

Puerto Alto Apartments by Olala Homes offers its guests a lift. The front desk is open around the clock.

This 3-star Madrid apartment is smoke free.

  • 6 guestrooms or units
  • Lift
  • No smoking on site
Puerto Alto Apartments by Olala Homes offers 6 air-conditioned accommodations with washers/dryers and complimentary bottles of water. Accommodation at this 3-star apartment has kitchens with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable televisions are provided.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-cm TV with cable channels

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 150 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and high chair. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

Property Registration Number AM-1454

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Puerto Alto Apartments Madrid
Puerto Alto Apartments Apartment
Puerto Alto Apartments Apartment Madrid

Frequently asked questions

Is parking available at Puerto Alto Apartments by Olala Homes?

Onsite parking is limited.

How much does it cost to stay at Puerto Alto Apartments by Olala Homes?

As of 24 Aug 2026, prices found for a 1-night stay for 2 adults at Puerto Alto Apartments by Olala Homes on 8 Sept 2026 start from NZ$262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puerto Alto Apartments by Olala Homes family-friendly?

You bet! With amenities such as highchairs and free infant beds in the guestrooms, it's no surprise that Puerto Alto Apartments by Olala Homes is a hit with families.

Is there a free airport shuttle available at Puerto Alto Apartments by Olala Homes?

No, Puerto Alto Apartments by Olala Homes does not offer an airport shuttle service.

What time are check-in & check-out at Puerto Alto Apartments by Olala Homes?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Puerto Alto Apartments by Olala Homes?

No, pets are not allowed.

Puerto Alto Apartments by Olala Homes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.4/10

Cleanliness

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kacper

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment was lovely, good amenities, we loved the area.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Levent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent apartment and location. The check-in support and communication of the owner was flawless. The apartment may only need a security chain behind the entry door because I do not trust very much electronic locks.
Stayed 1 night in May 2026
Verified review

8/10 Good

Cheung

Convenient location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Janine

Liked: Cleanliness, property conditions & facilities, communication
Great apartment, very close to restaurants and the metro into Madrid.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Otmane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Communication and customer service were outstanding.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

jingzi

Liked: Cleanliness, check-in, communication, listing accuracy
The laundry does not dry all the way, but there are clothes racks to hang dry.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication
Excellent!!! Everything we needed was their
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Josiane

Liked: Cleanliness, property conditions & facilities, communication
I like all
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Marlene

Liked: Cleanliness
There was mere some damages to the furniture when we got there. Advised both Expedia and property management. Expedia advised the property management would respond. They never did. Very unprofessional & non-existent customer service.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Dr Hayley Entwistle

Liked: Cleanliness, room comfort
Disliked: Communication

Clean, good value & location but terrible service

The apartment was well located to the metro. It was spacious and clean and good value. The smart key worked well once set up. A few niggles being on the ground floor near the entrance as we could hear everyone coming in and out which disturbed our sleep, and likewise we could hear when they flushed the toilet which sounded like water running down the wall behind our bed, there was also a blue flashing light in the main bedroom which was too high to cover (probably a router?). Water, beer, little milk cartons, dishwasher tablets were a welcome gesture, but then we also lacked any trays for the oven. However, 90% of experience with the hosting company was atrocious. We received scam emails with links to add card details. When I had a problem with the verification system I did not receive a reply with assistance even after several days and I had to involve Hotels.com customer service, after which the host was responsive. These factors really tainted the whole experience and I would never recommend booking with them.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, check-in, communication, listing accuracy
Me quedé un par de noches con mi abuela , fue cómodo ; tiene todo lo necesario para descansar , cocinar , lavar ropa y estar en Madrid en una zona con poco ruido .
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kris

Liked: Cleanliness, check-in, communication, listing accuracy
Leuk en proper verblijf met groot terras, alleen de buurt is niet zo fijn om tijdens de avond rond te lopen. Metro op 300m is ook een pluspunt. Alleen jammer dat we de laatste nacht het zonder stroom moesten doen door een panne in de straat maar daar kunnen ze bij het verblijf weinig aan doen.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

chie

Liked: Cleanliness, check-in, communication
間にバルセロナ観光をしたので二度目の滞在です。 設備に不備がありましたが、きちんと対応してくれたので概ね満足です。 やりとりについては、私がスペイン語も英語もわからないので翻訳機のを使ってだったので伝わりづらい部分もあったと思いますが、しっかりと返答をくれました。 また泊まりたいかといわれると、YESと言えるくらいの満足度です。
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

chie

Liked: Cleanliness, check-in, communication, listing accuracy
悪い口コミがたまにありますが、無人のアパートメントだと認識してオーナーとのやり取りをしっかりすれば何も問題なく滞在できました。返信もすごい早いです。 しかも、アパート自体もとてもきれいで冷蔵庫に入っていたサービスのオレンジジュースはとても美味しかったです。
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Leonardo

Liked: Cleanliness, amenities, communication
O apartamento é muito bem equipado, porém a localização não é das melhores, faltou água quente, elevador não funcionou.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Fátima

Liked: Cleanliness, amenities, communication
La amplitud seguridad amenities
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

ANA PAULA

Disliked: Communication
Cama barulhenta com molas, edifício sujo . Perto do metro e com estacionamento na rua na muito fácil .
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buenas instalaciones, fácil acceso, cerca de transporte público, en general tuvimos muy buena experiencia
Stayed 8 nights in Jul 2025
Verified review

8/10 Good

edgar

Liked: Cleanliness, amenities
Disliked: Communication
Es una propiedad muy comoda, con buenos espacios y muy bien presentado. Al llegar se encuentran varios detalles adicionales que te dejan en el refrigerador, agua, jugo de naranja e inclusive cerveza. Muy elegantes. Le resta puntaje la comunicación que no es de respuesta inmediata. Adicional la zona al rededor no es tan agradable. Hay buen comercio y supermercados cerca.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Cecilia s

Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Oscar

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

ANA PAULA

Disliked: Cleanliness, communication
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

pablo

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Nazia

Liked: Room comfort, communication
Stayed 2 nights in Aug 2025