Santos - accommodation in Madrid

Fantastic family stag at RIU Plaza. Great size family room, excellent breakfast and perfect location to explore Madrid from. All the Transport links you need are just few metres from the hotel. The 360 roof bar was fabulous with amazing views out over Madrid. I would certainly recommend this hotel.

Stayed on the 8th floor. We arrived and the entire floor smelled like fried food. When the reception was contacted the answer was that “thats strange there is no restaurant on that floor, maybe its from the event on the 7th floor”. We couldn't even open windows as the smell would’ve come into the room. The outdoor area outside the entrance of the hotel smells like an ashtray through the day as this is the smoking area. We had booked the superior room as we have 2 young children. It was an odd division to the room. The sofa bed was unbearable to sleep on as you could feel the metal under the mattress. Definitely not a family friendly hotel that I was expecting.

My stay was great from start to finish. Well designed, very clean, well maintained and the staff were literally fantastic. The breakfast is a plus too ! As a world traveller, my experience was indeed memorable, without a doubt. Hats off to the team