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Kamisuwa Onsen Hotel Shinyu

Property class: 3

Photo gallery for Kamisuwa Onsen Hotel Shinyu

A room with a large window overlooking a body of water and distant mountains during sunset.
A hot tub with a view of a lake and mountains.
A hotel room with a large table, chairs, a TV, and a view of the sea.
A hotel room with two beds, a desk, a chair, and a view of the city.
A bar area with shelves displaying bottles and teapots, bar stools, and a decorative wall panel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$441
2 Sept - 3 Sept

Explore the area

View map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027
  • Place, Lake Suwa
    ‪1 min walk‬
  • Place, Lake Suwa Geyser Center
    ‪3 min walk‬
  • Place, Suwashi Kohan Park
    ‪8 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪41 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a chandelier, a view through a large window, and a small table with chairs.

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

A traditional room with tatami flooring, a low table, and chairs, a shoji screen with floral designs, and a view of the sea through a large window.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Superior Japanese-western Room City View Non-smoking Mountain God Western-Japanese Style Room

A hotel room with a bed, a dining table, chairs, and a sliding shoji screen with floral designs.

Superior Japanese-western Room City View Non-smoking Mountain God Western-Japanese Style Room

  • Sleeps 9
  • 1 Single Bed and 1 Double Futon
  • Free Wi-Fi

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

A hotel room with a large table, chairs, a TV, and a view of the sea.

[Hikarigami] Japanese Room (12 tatami) Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

A hotel room with two beds, a desk, a chair, and a view of the city.

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, two chairs, a television, and a window with curtains.

[Kakei] Japanese Room (8 tatami) Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, and seating.

[Anei] Japanese Room (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Top Floor Suite 7F, Non Smoking

A hotel room with two beds, a sofa, a dining table, and a large window with curtains.

Top Floor Suite 7F, Non Smoking

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Large Single Murphy Beds
  • Free Wi-Fi

View all photos for Universal Suite 6F, Non Smoking

A hotel room with two beds, a large window with curtains, a view of the mountains, a traditional Japanese screen, and a wooden chair.

Universal Suite 6F, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Large Single Murphy Beds
  • Free Wi-Fi

View all photos for Universal Semi Suite 5F, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with a view.

Universal Semi Suite 5F, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Murphy Beds
  • Free Wi-Fi

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

A traditional room with tatami flooring, a low table with chairs, a sliding door with floral patterns, and a window with a view of mountains.

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

About the area

Suwa

At Kamisuwa Onsen Hotel Shinyu you'll be within a 20-minute stroll of Suwashi Kohan Park and Lake Suwa. Highlights at this ryokan include free in-room WiFi. .This ryokan has free WiFi in public areas, a gift shop and a front desk safe. Plus you'll find spa services and a lift. Japanese breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Kamisuwa Onsen ryokan, you'll be 1.7 km (1.1 mi) from Lake Suwa Geyser Center and 3.8 km (2.3 mi) from Suwa Taisha.

What's nearby

  • Lake Suwa - 1 min walk - 0.2 km
  • Lake Suwa Geyser Center - 3 min walk - 0.3 km
  • Sanritsu Hattori Museum of Arts - 6 min walk - 0.6 km
  • Katakura Hall - 6 min walk - 0.6 km
  • Suwashi Kohan Park - 8 min walk - 0.7 km

Getting around

  • Kamisuwa Station - 9 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 42 min drive

Restaurants

  • ‪くらすわ - ‬3 min walk
  • ‪リストランテ アヴァンツァーレ(Ristorante Avanzare) - ‬2 min walk
  • ‪そば処 秋月そば本店 - ‬10 min walk
  • ‪信州そば 結 - ‬11 min walk
  • ‪信州上諏訪アルプス食堂 - ‬13 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

Kamisuwa Onsen Hotel Shinyu offers its guests spa services, gift shops/newsstands, and a front desk safe. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Suwa ryokan.

  • 42 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Gift shop
  • Lift
  • Smoking in designated areas
Kamisuwa Onsen Hotel Shinyu offers 42 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

What is the cancellation policy at Kamisuwa Onsen Hotel Shinyu?

Kamisuwa Onsen Hotel Shinyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kamisuwa Onsen Hotel Shinyu?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Kamisuwa Onsen Hotel Shinyu on 2 Sept 2026 start from NZ$441, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kamisuwa Onsen Hotel Shinyu?

Yep, Kamisuwa Onsen Hotel Shinyu has a free self car park.

Is there a spa on site at Kamisuwa Onsen Hotel Shinyu?

There's no onsite spa, but this property does offer services like massages.

Does Kamisuwa Onsen Hotel Shinyu serve breakfast?

Yeah, Japanese brekkie is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Kamisuwa Onsen Hotel Shinyu?

No, Kamisuwa Onsen Hotel Shinyu does not offer an airport shuttle service.

What time are check-in & check-out at Kamisuwa Onsen Hotel Shinyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Kamisuwa Onsen Hotel Shinyu?

No, only service animals are allowed.

Kamisuwa Onsen Hotel Shinyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 289 reviews
Rating 8 - Good. 79 out of 289 reviews
Rating 6 - Okay. 18 out of 289 reviews
Rating 4 - Poor. 6 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, staff and food are exceptional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this stay. Beautiful hotel; nice rooms; wondering rooms for breakfast and attentive staff. And great location with views.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible hotel with views of Lake Suwa to match. A premium price for a premium product. The onsen (public and private) were unreal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Fantastic stay. Room overlooking the lake was wonderful. The staff were very helpful and always happy to help. The included bus tour of the shrines was a lovely bonus. The option of the included meals was fantastic and the meals we had over our stay were outstanding. Would recommend.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, excellent customer service. Checked in at sunset, incredible sunset view from our room overlooking Lake Suwa. The check in process was thorough and explained to great detail. The food was regional, healthy and tasty. All around great traditional ryokan experience, highly recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

CHUNG LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Tsai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. The food was also good and the pricing is also really affordable
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoys the stay. The room is modern and nice. The set dinner is also really great.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful traditional Japanese room and food. The staff were exceptionally kind and patient with us. The view a of Suwa lake was picturesque.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful onsen hotel with top notch service.

Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

jackie

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful Lake view and we were able to enjoy the tatami beds. Staff was so helpful. We needed to leave before breakfast started so they packed us a breakfast! They also arranged a taxi. Lovely stay
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Kaman

Great location that just next to the lake Suwa. Luckily we can enjoy the Sakura on the riverside through the window of our room. The service for breakfast and dinner is good and thanks for the recommendation of the staff, Yu, for going to see the Sakura in a castle park nearby. That’s amazing.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

shay

Liked: Cleanliness, property conditions & facilities
I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty. They anticipated our needs and satisfied all of our demands. The hot spring rice, hot, hot hot, and the Japanese breakfast was magnificent. They offered a tour of the four grand shrines,and did an amazing job of explaining everything to us. There was not a vacancy for days on end, and now we can understand why thank you.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

Satisfying in every way. Staff extraordinary.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are friendly and very helpful. Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed. We enjoyed welcome drink before dinner. Hotspring bath with sauna room, very relaxing. they provid not only japanese yukata roves but also pajamas. Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff. I strongly recommend to stay lake view room. the view was breath taking.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Suwa

Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023

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