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High Garden Grand Hotel

Property class: 3

Photo gallery for High Garden Grand Hotel

A person relaxing by a poolside with a glass of drink and a plate of food, a blue chair, and a building in the background.
A modern reception area with a marble wall, a black reception desk, and teal chairs in the background.
A multi-story hotel with a pool area featuring sun loungers and palm trees.
A modern hotel with multiple floors, a rooftop pool, and a view of the ocean at sunset.
A modern lounge area with wicker furniture, a glass coffee table, and a view of a pool area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$153
includes taxes & fees
6 Nov - 7 Nov

Explore the area

View map
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110
  • Place, The Mazatlan Malecón
    ‪2 min walk‬
  • Place, Punta Camaron Beach
    ‪14 min walk‬
  • Place, Teodoro Mariscal Stadium
    ‪17 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, Pool View

A hotel room with two beds, a nightstand with a phone, and a painting on the wall.

Standard Double Room, Pool View

8.0 out of 10
Very good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, Lake View

A hotel room with two beds, a nightstand with a phone, and a painting on the wall.

Standard Double Room, Lake View

8.8 out of 10
Excellent
(21 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Mazatlán

At High Garden Grand Hotel you'll be within steps of Mazatlán Letters and Monument to the Family. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 1:00 PM. .Attractions within a 15-minute drive of this 3-property class Lomas de Mazatlán hotel include The Mazatlan Malecón and Olas Altas Beach.

What's nearby

  • The Mazatlan Malecón - 2 min walk - 0.2 km
  • Mazatlán Letters - 2 min walk - 0.2 km
  • Punta Camaron Beach - 14 min walk - 1.2 km
  • Teodoro Mariscal Stadium - 17 min walk - 1.5 km
  • El Cid Country Club Golf Course - 8 min drive - 3.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 28 min drive

Restaurants

  • ‪hotdogs "el charly - ‬4 min walk
  • ‪El Muchacho Alegre Zona Dorada - ‬5 min walk
  • ‪Taqueria San Pablo Zona Dorada - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Comedor Amelia - ‬6 min walk

About this property

High Garden Grand Hotel

High Garden Grand Hotel offers its guests a kids' pool, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces.

High Garden Grand Hotel also features a garden, laundry facilities, and a lift. Self parking is free.

This 3-star Mazatlán hotel is smoke free.

  • 150 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
  • Swim-up bar
High Garden Grand Hotel offers 150 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 2,649 reviews
The price is NZ$105
includes taxes & fees
11 Oct - 12 Oct
Varali Grand Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 89 to 200 for adults and MXN 89 to 200 for children
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 20 2026 to October 4 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 1 February 2027 to 28 February 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at High Garden Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 89 to 200 for adults and MXN 89 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

High Garden Grand Hotel Hotel
High Garden Grand Hotel Mazatlán
High Garden Grand Hotel Hotel Mazatlán

Frequently asked questions

What is the cancellation policy at High Garden Grand Hotel?

High Garden Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at High Garden Grand Hotel?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at High Garden Grand Hotel on 6 Nov 2026 start from NZ$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at High Garden Grand Hotel?

Yep, High Garden Grand Hotel has a free self car park.

Are there any beaches close to High Garden Grand Hotel?

Yep, High Garden Grand Hotel is a short 12-minute walk from Punta Camaron Beach.

Does High Garden Grand Hotel have a pool?

High Garden Grand Hotel has an outdoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM. The swimming pool will be unavailable from September 20 2026 to October 4 2026 (dates subject to change).

Does High Garden Grand Hotel have a waterslide?

Yep, this property has a waterslide!

Does High Garden Grand Hotel serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 7:30 AM and 1:00 PM.

Is there a free airport shuttle available at High Garden Grand Hotel?

No, High Garden Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at High Garden Grand Hotel?

Yep, you can grab a meal at High Garden Grand Hotel's onsite restaurant.

What time are check-in & check-out at High Garden Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at High Garden Grand Hotel?

No, pets and service animals are not allowed.

High Garden Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 412 reviews
Rating 8 - Good. 93 out of 412 reviews
Rating 6 - Okay. 29 out of 412 reviews
Rating 4 - Poor. 10 out of 412 reviews
Rating 2 - Terrible. 11 out of 412 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Staff & service
Really nice location and price, otherwise need a lot of better service in general! Stay two times and same feeling.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, decent rooms, fair price, great location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Safe in room not working, requested several times to please check or change batteries, after 3 nights was never checked. No restaurant, no bar, no Vending machines. Requested 1 hour late check out, was denied, stating was sold out, but it seemed empty. No perks.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and pool. The location was great
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff its awesome, clean rooms
Stayed 6 nights in Jul 2024
Verified review

4/10 Poor

Hotel is new. The manager wont open up higher floors unless the first 3 floor are full. Parts of the hotel are not finished,. Room was well used in the bathroom for a new hotel. Looked tired already. Shower leaked into the toilet area
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for those who like to go out for a walk on the Malecón, go clubbing
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool area is great and kid friendly. New hotel so it’s well kept and clean.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💜
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was good. Room was very clean and good, but pool was out of order for part of stay, then open, but dirty. no restaurant. no bar.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the registration are very polite
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
No bad
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Totally not worth the money.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 2 nights in Jul 2024