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High Garden Grand Hotel

3.0 star property
Hotel with 2 restaurants, 2-minute walk to The Mazatlan Malecón

Photo gallery for High Garden Grand Hotel

Outdoor pool
Standard Double Room, Lake View | City view
Front of property
Front of property
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$108
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110
  • Place, The Mazatlan Malecón
    ‪2 min walk‬
  • Place, Mazatlán Letters
    ‪2 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room, Pool View

In-room safe, individually decorated, desk, free WiFi

Standard Double Room, Pool View

8.4 out of 10
Very good
(19 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, Lake View

In-room safe, individually decorated, desk, free WiFi

Standard Double Room, Lake View

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Mazatlán

At High Garden Grand Hotel you'll be within steps of Mazatlán Letters and Monument to the Family. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 1:00 PM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Lomas de Mazatlán hotel include The Mazatlan Malecón and Olas Altas Beach.

What's nearby

  • The Mazatlan Malecón - 2 min walk - 0.2 km
  • Mazatlán Letters - 2 min walk - 0.2 km
  • Punta Camaron Beach - 14 min walk - 1.2 km
  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • Teodoro Mariscal Stadium - 17 min walk - 1.5 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 28 min drive

Restaurants

  • ‪hotdogs "el charly - ‬4 min walk
  • ‪Valentino's - ‬2 min walk
  • ‪El Muchacho Alegre Zona Dorada - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria San Pablo - ‬2 min walk

About this property

High Garden Grand Hotel

Hotel with 2 restaurants, 2-minute walk to The Mazatlan Malecón
High Garden Grand Hotel offers its guests a kids' pool, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

High Garden Grand Hotel also features a garden and laundry facilities. Self parking is free.

This 3-star Mazatlán hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
High Garden Grand Hotel offers 150 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Exterior
Varali Grand Hotel
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 89 to 200 for adults and MXN 89 to 200 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at High Garden Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 89 to 200 for adults and MXN 89 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

High Garden Grand Hotel Hotel
High Garden Grand Hotel Mazatlán
High Garden Grand Hotel Hotel Mazatlán

Frequently asked questions

What is the cancellation policy at High Garden Grand Hotel?

High Garden Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at High Garden Grand Hotel?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at High Garden Grand Hotel on 8 Feb 2026 start from NZ$107.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at High Garden Grand Hotel?

Yep, High Garden Grand Hotel has a free self car park.

Are there any beaches close to High Garden Grand Hotel?

Yep, High Garden Grand Hotel is a short 12-minute walk from Punta Camaron Beach.

Does High Garden Grand Hotel have a pool?

High Garden Grand Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does High Garden Grand Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at High Garden Grand Hotel?

High Garden Grand Hotel features an outdoor pool, 2 restaurants and 2 bars.

Does High Garden Grand Hotel serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 7:30 AM and 1:00 PM.

Is there a free airport shuttle available at High Garden Grand Hotel?

No, High Garden Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at High Garden Grand Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at High Garden Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at High Garden Grand Hotel?

No, pets and service animals are not allowed.

High Garden Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 327 reviews
Rating 8 - Good. 78 out of 327 reviews
Rating 6 - Okay. 23 out of 327 reviews
Rating 4 - Poor. 6 out of 327 reviews
Rating 2 - Terrible. 8 out of 327 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ronald

Stayed 1 night in Oct 2025

6/10 Okay

Agustín

Travelled with partner
Liked: Amenities
No ac in hallways or the elevator,to much noise all night
Stayed 3 nights in Oct 2025

6/10 Okay

Eduardo

Liked: Staff & service
Disliked: Property conditions & facilities
?
Stayed 3 nights in Oct 2025

6/10 Okay

Carlos F

Disliked: Cleanliness, staff & service

Horrible customer service

The front desk offered horrible customer service. They were rude, not friendly, and they were also questioning every time I walked in in fact, they never gave me a bracelet, but when my guest walked in with me, they demanded that we show our bracelet and I told him I was never given a bracelet. The hotel was not booked and they gave me a room on the third floor when I requested a high room and they told me that they didn’t have enough personnel to clean the room so that’s why I was getting a room on the third floor. I will never stay here ever again.
Stayed 1 night in Aug 2025

4/10 Poor

Jocelyn

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Stayed 10 nights in Jun 2025

6/10 Okay

Nestor

Stayed 2 nights in Jul 2025

8/10 Good

Carina

Travelled with family
Liked: Property conditions & facilities
Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Stayed 2 nights in May 2025

10/10 Excellent

jeraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Azael

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, hotel accesible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the registration are very polite
Stayed 4 nights in Feb 2025

10/10 Excellent

Jostin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2025

4/10 Poor

Nancy

Disliked: Staff & service, room comfort

It was Ok.....

I was really excited to stay at this new hotel, however it was an ok experience. When checking in, there were so many teenagers in the lobby, not sure if there was an event, but the staff was clearly overwhelmed and not attentive. I had to get the staffs attention to be checked in, despite no one being in front of me. Their system was down, so they were not able to check me in right away. There was no apology for the wait, or complimentary beverage at the bar. They do have a bar, but no one was attending it. The elevators take forever to open and close. It was super congested that weekend with teenagers, they would run down the hallways, knock on doors and it seemed no one was monitoring the noise. With that said, you can hear everything in the rooms from the hallway and outside. I booked a room on the side of the pool, but was not accommodated and was provided a room toward the street which in the mornings gets super hot and bright. The last night I stayed there the bedsheets were not changed and when checking out they told me there were two pillows missing, which was not true, all the pillows were in the room. It was an alright experience, but honestly i had more expectations for a new hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Domenica

Stayed 3 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Alondra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionist was not welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Closed to several bars. Very clean. I didn't like that pool bar opens at 12:30. Servers are very slow. They don’t sell/offer snacks in the pool area and they won’t let you bring snacks or alcohol
Stayed 3 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina Lopez, Coachellaca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Stayed 7 nights in Aug 2024

8/10 Good

Alejandro

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
they don’t sell alcohol worst customer service
Stayed 4 nights in Aug 2024

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024