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Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Deluxe Double Room, 1 King Bed, Ocean View
Poolside bar
Daily buffet breakfast (MXN 359 per person)
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Explore the area

View map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, Cerritos Beach
    ‪5 min drive‬
  • Place, Mazatlán Aquarium
    ‪7 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

  • 32 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • 38 sq m
  • Sea view
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(67 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(107 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

A luxury stay in Mazatlán awaits you at Viaggio Resort Mazatlán. Within a 30-minute stroll, you'll find El Cid Country Club Golf Course and The Mazatlan Malecón. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a free water park. .The buffet restaurant, Main Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Business travelers can take advantage of 3 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Zona Dorada resort, you'll be 4.2 km (2.6 mi) from Playa Norte and 4.6 km (2.8 mi) from Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Cerritos Beach - 5 min drive - 3.5 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.6 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 34 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club El Cid - ‬6 min walk
  • ‪Papagayo Inn - ‬1 min walk

About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and a hairdryer. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cots (infant beds) are available for MXN 300.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

What is the cancellation policy at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Viaggio Resort Mazatlán?

Yep, Viaggio Resort Mazatlán has a free self car park.

Are there any beaches close to Viaggio Resort Mazatlán?

Yep, Viaggio Resort Mazatlán is a short 6-minute walk from Playa Brujas. Fun beach activities include snorkelling and windsurfing.

Does Viaggio Resort Mazatlán have a pool?

Viaggio Resort Mazatlán has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does Viaggio Resort Mazatlán have a waterslide?

Yep, this property has a waterslide!

Is Viaggio Resort Mazatlán family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Viaggio Resort Mazatlán is a hit with families.

Does Viaggio Resort Mazatlán serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Viaggio Resort Mazatlán?

No, Viaggio Resort Mazatlán does not offer an airport shuttle service.

Is there a bar or restaurant at Viaggio Resort Mazatlán?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viaggio Resort Mazatlán?

No, pets and service animals are not allowed.

Is there a golf course on site at Viaggio Resort Mazatlán?

There isn't one on site, but El Cid Country Club Golf Course is a short 17-minute walk away.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1259 out of 1888 reviews
Rating 8 - Good. 389 out of 1888 reviews
Rating 6 - Okay. 138 out of 1888 reviews
Rating 4 - Poor. 57 out of 1888 reviews
Rating 2 - Terrible. 45 out of 1888 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views easy access to everything and over all excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

ashley

Stayed 5 nights in Jun 2025

10/10 Excellent

Elvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the view was great, the assistance was ver good, overall we didn't have any bad issues. Food was very good!
Stayed 5 nights in Jun 2025

6/10 Okay

Khaled Walid

Travelled with family and small children
Liked: Cleanliness, staff & service
The room had an amazing ocean view and the property is in good shape. The all inclusive package was not worth the additional cost. The pool snacks and drinks were hard to come by due to long lines and strict monitoring by management. The staff was nice and the area had lots of shops you could walk to as well as cabs out front to take you around.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New hotel, clean, awesome staff, excellent food and dishes 10/10
Stayed 2 nights in Jun 2025

6/10 Okay

Baltazar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The rooms don't have qla refrigerator, also the beers and water were not cold at the bars. Definitely a refrigerator in the rooms would make a big difference to keep drinks cold during this time of year. 90 degree temperature and 70%+ humidity
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking Views of Beautiful Mazatlan

I flew from the US into Mazatlan. I had booked a 6 night stay here. Before arriving I confirmed with the hotel that they did not have any complimentary shuttle service, but they did recommend booking with Pronatours for transporting from/to the airport. Checking in was pretty seamless as they had staff that can speak english. The hotel is beautiful. Very clean inside and out. The swimming pool was very clean and well maintained. The hotel is also literally on the beach so we would walk right down to the beach with ease. A bonus is that every night there are live performances that you can enjoy while eating dinner. The rooms were well furnished. The views from the balcony was just amazingly beautiful! The walls were kind of thin I guess since I could hear our neighbors watching TV on occasion. The dining hall was very clean and food for me was very good. Good variety of fresh fruits, salsas, hot foods, and desserts. Mornings would have an egg station where you can request freshly made egg dishes. As well as a taco station where they had freshly made tacos on request. Most of all I was very pleased with the waiters and waitresses. All super friendly and accommodating. They were all very quick and attentive - I can tell they worked very hard. An experience that exceeds what I see here in the US. I really enjoyed my stay here and will definitely come back again. I recommend you come and give this hotel a try. You won’t be disappointed.
sunset sky as seen from the hotel balcony
swimming pool at night
the circus show on one of the nights
imagine waking up to this in the morning
Stayed 6 nights in Jun 2025

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Humberto

Stayed 3 nights in Jun 2025

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great room was clean and with a beautiful view
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three (my husband, our 3-year-old, and I) stayed at Hotel Viaggio Mazatlán for 5 days and had such a great experience! The location is perfect. close to all the main attractions and nightlife, but still quiet enough at night to relax. Having the beach just steps away was amazing! We loved watching the bandas and vendors from the comfort of the hotel. The hotel was very clean and well-maintained. Our room was cleaned daily, which we really appreciated. We also went with the all-inclusive option and it was totally worth it! The food was good, and the morning restaurant staff were so friendly and attentive! we made sure to tip good every time because they truly deserved it. The only downside was the night staff at the restaurant. they weren’t very welcoming or attentive, which made it hard to even leave a tip. But overall, we had a wonderful stay and would definitely recommend Hotel Viaggio to other families visiting Mazatlán!
Stayed 5 nights in Jun 2025

10/10 Excellent

Irasema, ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and we love it. Just a few steps from the beach and the pool area is so much fun. Staff and the pool waiters are great they treat us, the national tourist with respect and kindness. Good vibes, clean hotel, lots of security around the property, everything is great in beautiful Mazatlán.
Breathtaking views from our balcony
Beautiful Mazatlán
Stayed 4 nights in Jun 2025

6/10 Okay

nelly

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
When i booked the room it was a double room and it turn out to be 1 room with two beds. They didnt care and i asked if it was possible to change rooms since i neede a double room.
Stayed 7 nights in Jun 2025

10/10 Excellent

Khoi

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and the property is very well maintained.
Stayed 6 nights in Jun 2025

2/10 Terrible

NOEL

Stayed 5 nights in Jun 2025

8/10 Good

Rubens

Liked: Cleanliness, property conditions & facilities
The view to the beach is great, nice balcony. The furnitures need some improvement, they need an interior design. The restaurant is small. No chairs in the pool, one person of the family come down at 6am and reserve all the chairs, they cannot allow to do that and then the rest of the family come down at 10am
Stayed 5 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing the pool and service ecxellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Lilia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place with great service. Very friendly environment. Feels very welcoming.Perfect for families with children.
Stayed 3 nights in Jun 2025

6/10 Okay

Lucy

Travelled with family
Liked: Amenities, property conditions & facilities
La entrada es alas 3 pm. Y nos entregaron el cuarto hasta las 3:45. No habia jabon para lavarnos las manos ( estaba vacio el bote del jabon) y el dispensador del shampoo no funcionaba... el servicio en la alberca con la comida muy bueno. Nos atendió Sergio y José Luis, muy atentos y amables.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Edward Joseph

Liked: Cleanliness
Disliked: Amenities
Rooms are fine and clean. Food is marginal. Pools are small. Adult pool has limited seating that is taken by 7:30 AM. There are NO quiet areas in the entire hotel. Expect loud music from multiple sources and announcements throughout the day. The beach is about 5 meters so walking or lounging is difficult if not impossible. Dinner was so loud from my sic at the patio door that talking was nearly impossible. There was no seating arrangement in my room to relax and read. All in all, not what I expected from what was advertised.
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean facilities, friendly staff, great distance to other attractions!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools
Stayed 4 nights in May 2025