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Viaggio Resort Mazatlán

3.5 star property
Comfortable resort on the beach, near El Cid Country Club Golf Course

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Viaggio Resort Mazatlán

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Arcade
Deluxe Double Room, 1 King Bed, Ocean View
Daily buffet breakfast for a fee

Overview of Viaggio Resort Mazatlán

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Your area essentials

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Popular LocationEl Cid Country Club Golf Course17 min walk
  • Popular LocationMazatlán Aquarium7 min drive
  • Popular LocationMazatlan International Center8 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)34 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at Viaggio Resort Mazatlán. Within a 30-minute stroll, you'll find El Cid Country Club Golf Course and The Mazatlan Malecón. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools, and a free water park. .The buffet restaurant, Main Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Pool Bar is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach and enjoy the onsite free kids' club, gym, and kids' swimming pool. Business travelers can take advantage of 3 meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of free self parking. .With a stay at this 3.5-star Zona Dorada resort, you'll be 4.2 km (2.6 mi) from Playa Norte and 4.6 km (2.8 mi) from Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 36 min drive

Restaurants

  • La Casa Club el Cid - 6 min walk
  • Rico's Café Zona Dorada - 2 min walk
  • Villa Italia - 1 min walk
  • F.I.S.H - 2 min walk
  • La Concha - 1 min walk

About this property

Viaggio Resort Mazatlán

Comfortable resort on the beach, near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the family-friendly Viaggio Resort Mazatlán. Free self parking is available.

This 3.5-star Mazatlán resort is smoke free.

  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

What is the cancellation policy at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viaggio Resort Mazatlán?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Viaggio Resort Mazatlán on 12 May 2024 start from NZ$366.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viaggio Resort Mazatlán?

Yep, Viaggio Resort Mazatlán has a free self car park.

Does Viaggio Resort Mazatlán have a waterslide?

Yep, this property has a waterslide!

Is Viaggio Resort Mazatlán family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise Viaggio Resort Mazatlán is a hit with families.

Does Viaggio Resort Mazatlán serve breakfast?

Yeah, buffet breakfast is available daily.

Is there a free airport shuttle available at Viaggio Resort Mazatlán?

No, Viaggio Resort Mazatlán does not offer an airport shuttle service.

Are pets allowed at Viaggio Resort Mazatlán?

No, pets and service animals are not allowed.

Viaggio Resort Mazatlán Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 757 reviews" "
Rating 8 - Good. 174 out of 757 reviews" "
Rating 6 - Okay. 68 out of 757 reviews" "
Rating 4 - Poor. 23 out of 757 reviews" "
Rating 2 - Terrible. 21 out of 757 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 7 nights in Jan 2024

6/10 Okay

Bitz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In general a nice clean place , great view from our room. Nice attentive staff (most of them). Main problem for us and our friends is the extremely loud music at the pool (you can hear it at floor 9 and 10 with window closed!) Hard to relax, read or talk to each other or enjoy the sounds of the ocean. We wont come here next time because of that. I even checked 3 other nice hotels in the area and they had music too but it was background music, which makes total sense. Thanks. S.B.

10/10 Excellent

Hector, San mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Limited activities, zero ambiance, below par drinks and poor customer service.
Stayed 3 nights in Jan 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s lovely property however not geared toward English speaking guests. We had challenges communicating at the front desk, coffee shop and with the housekeeping staff. We found the wait staff around the pool were the easiest to communicate with. They supplied just 2 bath towels in the room but did bring extra when asked. They missed making up our room one day and though we tried to arrange a time for them to solve the problem, they never showed up. We did enjoy the pool area and it’s a lovely beach to walk. Lots of restaurants within walking distance.
Stayed 8 nights in Jan 2024

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, room was clean, and the check-in process was quick. It has 2 pools where they serve food and drinks at a reasonable price and food is decent. They have a buffet on the property but it was over priced and not worth it. I liked that the hotel is really close to the beach, you walk down one set of stairs and you are on the beach and they also serve food and drinks on the beach. It’s in area where you can walk to get food, drinks and they even have some night clubs at walking distance. Will stay again when I go back!
Stayed 3 nights in Jan 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beach and parking access perfecto! A toilet not working was the worse because it could not get fixed.
Stayed 4 nights in Jan 2024

10/10 Excellent

Phil

Stayed 9 nights in Jan 2024

8/10 Good

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and lobby very clean, great parking we love it since we had our own car, the only recommendation is related to the swimming pool area, the Chaise Lounges are clean in the mornings but as the day past they start to be dirty with food all over, so these Chaise Lounges are not in good conditions in the afternoon/evening usually the best time to be by the pool.
Stayed 1 night in Jan 2024