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"Very basic, clean enough but not super clean. Extremely noisy due to no insulation between rooms. " More

By a verified traveller on Sat 16 Mar 2024

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Hotel Description

At City Edge Serviced Apartments East Melbourne you'll be within just a 15-minute stroll of Melbourne Cricket Ground and St. Vincent's Hospital. Highlights at this aparthotel include free self parking, and in-room kitchens and free WiFi.

Each apartment features a dining area, an LCD TV, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. Nice touches to enhance your stay include free toiletries and premium bedding. A hair dryer, an iron/ironing board, and a wardrobe or closet are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, express check-in, and express check-out. Additionally, you'll find dry cleaning/laundry services, tour/ticket assistance, and multilingual staff. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 3.5-star East Melbourne aparthotel include Epworth Richmond and Princess Theatre.

Family Studio Apartment - Treasury Building

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One Bedroom Apartment - Gipps Street Building

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Family One Bedroom Apartment - Albert Street Building

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City Edge Serviced Apartments East Melbourne ratings based on 1,000 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for City Edge Serviced Apartments East Melbourne

Everyone (502) Couples (138) Students (1) Family (351)
1 out of 5
There was hair in the shower and the beds were filthy with hair in the beds. It was incredibly bad. The owners were going to get back to me about it after our visit but have never heard from them. Would NEVER stay here.

Posted by on 18 Mar. 2024

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3 out of 5
Very basic, clean enough but not super clean. Extremely noisy due to no insulation between rooms.

Posted by on 16 Mar. 2024

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4 out of 5
Didn’t feel safe to be walking around outside at night but overall a very nice experience. Very clean and great size and ammenities for the price. Walking distance to nearby hospital which was our main attraction.

Posted by on 4 Mar. 2024

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4 out of 5
The size of the apartment was bigger then i thought, but limited wall plugs maybe one in kitchen and lounge. The mirror and shower screen werent clean, the shower leaked and no exhaust fan. The couches were that hard u couldnt to on them to long, and the queen was also hard, no mattress protector and sheets didnt fit

Posted by on 25 Feb. 2024

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1 out of 5
We booked a 2 bedroom apartment in Gipps St and were given a room that smelt of cigarettes. We advised receprion who sent house keeping who then sprayed chemicals that then caused an asthma attack in one of our group. We were told we were sensitive and that they couldnt conteol smoking of people outside. But they should be able to control the cleanliness inside their rooms. The smoke smell is also all inside the staircases and inside the rooms - with housekeeping even saying while cleaning the first room they think that the cigarette smell was on the tables and focused on cleaning that to try and rid the smell. The smell after even an hojr was still there too so it didn't work. We were then offered other rooms which had the same smell throughout. We ended up being offered a room that was thankfully clear of smoke smell but was a one bedroom family room which was less than what we booked for. Have reached out to get the difference in room refunded but have not heard anything. Note when booking that only one of the buildings under this City Edge has accessibility, the other two do not. Just an overall terrible experience with low quality rooms. Still waiting on refund of difference in rooms and very unhappy.

Posted by on 20 Feb. 2024

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2 out of 5
The beds were old box spring and creaking and could feel the springs when laying down. The couches were not comfortable to sit on and the dining table is too big for that space and unpractical. The noise from the neighbours was loud and we had to knock on their door to ask them to quiet down at 11:30pm! The bathroom was nicely renovated compared to the rest of the unit. A new couch and new mattresses would help greatly. The unit is in a good location to the city and parking was convenient. The manager was easy to get in touch with and made check in easy.

Posted by on 28 Jan. 2024

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2 out of 5
I did not feel safe around the area There were Salvation Army homeless people staying there The room was clean but for the price was small and basic It was overpriced for where it was

Posted by on 28 Jan. 2024

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4 out of 5
Walking distance to where I needed to go. Or close to public transport.

Posted by on 25 Dec. 2023

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Comment from Hotel Management

12 Jan. 2024 by HOTEL MANAGER

Dear Judith,We are glad that you found our location convenient and glad to hear that overall your experience was positive. We hope to welcome you back to the hotel soon!Kind regards

2 out of 5
This property was appalling!! No mattress protectors on any beds or covers on fabric bases, dirty glasses, iron burn marks on carpet. Marks all over walls. Unsecured wiring to wall mounted TV. Two couches that were made out of hard material with no cushioning. Folding plastic chairs at table. This property should not be let!

Posted by on 27 Nov. 2023

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Comment from Hotel Management

12 Jan. 2024 by HOTEL MANAGER

Hello Carolyn,Thank you for taking time out of your day to share your experience with us. Our goal is to provide service that wows our clients and we clearly did not make that happen for you, we have taken your feedback on board, and we will strive to make improvements accordingly. We hope to make your next visit positive.Kind regards

4 out of 5

Posted by on 25 Nov. 2023

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Comment from Hotel Management

12 Jan. 2024 by HOTEL MANAGER

Dear David,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Best regards

About the City Edge Serviced Apartments East Melbourne

Location 179 Powlett Street, East Melbourne, VIC 3002

Property Features

City Edge Serviced Apartments East Melbourne offers its guests tour/ticket assistance, multilingual staff, and dry cleaning/laundry services. WiFi is free in public spaces. City Edge Serviced Apartments East Melbourne also features express check-in, express check-out, and an elevator. Limited free parking is available on a first-come, first-served basis. This 3.5-star Melbourne aparthotel is smoke free.

  • 60 guestrooms or units
  • 3 buildings
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (3.5 km / 2.2 mi)
  • Metro station: North Richmond Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

City Edge Serviced Apartments East Melbourne offers 60 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 4:00 PM
  • Friday - Saturday: 8:30 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 4:00 PM
  • Friday - Saturday: 8:30 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 45.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 45.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Edge Serviced
  • City Edge Serviced Apartments
  • City Edge Serviced Apartments East Melbourne
  • City Edge Serviced East Melbourne
  • City Edge Serviced Apartments East Melbourne Aparthotel
  • City Edge Serviced Apartments East Melbourne East Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.